All trash can lids inside the house nead to be change and the upstairs bath has a leak, the water goes to the kitchen sink

Location and cleanliness

Stayed in August 2025

The glass tray in microwave was missing .. ice maker did not work .. ants around the sink .. these were very minor issues…

Location was good … easy to get around .. traveling with 2 teenage boys and they loved the pool table !!! The washer/ dryer was nice.. the check in boxes were a nice welcome and the shampoo, conditioner, and body wash were amazing

Stayed in July 2025

Furniture worn, needs replacing. Not comfortable. Not enough cookware or plates or bowls. No refrigerator door shelf holders. Leaking shower above kitchen sink

Location. Easy to get too. Nice cabin

Stayed in March 2025

Needs new furniture

The location was perfect. The cabin was just what we needed. We were verry happy with everything except we thought the furniture needed some updating.

Stayed in August 2024

The bathrooms could have a little more TLC/Cleanliness to them. The downstairs bathroom had mold around the wood and Cobwebs. Upstairs bathroom knob for cold/hot was backwards so the first night they took a cold shower until we figured it out.

Great location

Stayed in August 2024

The loveseat is really worn it was like sitting in a hole. We also had ants in the kitchen that got into some of our food.

It was very nice. We love the cabin itself just need a little updating with the furniture.

Stayed in November 2023

Bathroom door wouldn’t stay closed and master bedroom mattress uncomfortable.

Centrally located and clean. Nice options in facility.

Stayed in August 2023

There wasn’t anything we didn’t like about this place.

It was in a perfect location!

Stayed in September 2023

beds were uncomfortable and couches as well

pretty log cabin nice location

Stayed in June 2023

I did not like the expensive cleaning fee for the few hours we were there!

I liked the location!

Stayed in May 2023

Communication was great until there was a problem that needed addressed. On the day before we were going to checkout the smoke detectors and alarms kept going off randomly thru the day and we ended up leaving the property due to not feeling safe, causing a nuisance and frustrated that management didnt take the necessary actions timely. So I had asked Vacasa management to refund me one night stay and they havent given me a timely response even after I submitted video proof of the issues. They will gladly take your money and communicate for that but leave you high and dry when there is an issue. It has been a full week now and no update from vacasa management.DO NOT BOOK WITH VACASA!!

Location was great.

Stayed in May 2025

Hot tub should be bigger and cleaner?

Stayed in March 2025

Everything

Stayed in April 2025

It was awesome

Stayed in March 2025

Needs to have a deep clean. Spider webs everywhere. Mold in the bathrooms and bathroom curtain. Carpets are dirty. House smells bad. Very old furniture. This place has potential but is not well care of.

Good size cabin. Close to everything.

Stayed in November 2024

For starters, the place is moldy and reeks of dog urine. The living room furniture is completely worn out and reeks of dog urine. Could not even sit in them, had to sit in the outdoor chairs I brought. The bottom bedroom carpet is stained and nasty and reeks of dog urine also. Be prepared to go buy Lysol and candles. The bottom shower has black mold on the wood above the shower. The outside area above and around the hot tub also has black mold. I contacted the company and they pretended to be surprised and concerned, however, they really don’t care as they already took my money. I rented the cabin as the pictures advertised looked good but it was total opposite when I arrived. I do not recommend Vacasa and definitely not this cabin!

Only the location.

Stayed in November 2024

The clubhouse was straight up a steep hill that was not a very good idea.... It rained a lot so we stayed at the cabin and played pool ,watched some TV plenty of room to get comfortable in and Totally enjoyed our stay

We've recently lost our Mother and 4 months later our Brother was a hard time for us all .. so this summer my living Brother and my Sister and myself and one of my Grandbabies stayed at jolene jolene we REALLY ENJOYED OUR TIME TOGETHER ❤️ EVERYTHING WAS JUST GREAT .... WE WILL BE BACK

Stayed in July 2024

We had a wonderful vacation! I enjoyed the cabin a lot! I’ll use it again!!

Stayed in August 2024

Fleas

Quiet

Stayed in July 2024

A group of 9 women from Piedmont, Alabama traveling for a women's ministry conference received a text/email that the cabin Jolene Jolene was clean and ready to check-in. We arrived and unload our luggage and grocery, and then realized we didn't have any water. I called and spoke to customer service and was told that I would send someone out but didn't know when. The conference we were attending started at 7:30 p.m. When the gentleman showed up, we were informed that the water bill had not been paid and the water was turned off and the water company would not come out to turn it on. A lady named Megan called from a restricted number and said that they would refund the hot tub charge of about $38 for our trouble. We were then told we'd have to move to another cabin. I wasn't able to call Megan back because she had her number restricted. I called customer service. I was on the phone for hours. We had to move to another cabin after the conference in the middle of the night. The cabin was smelt soured. The carpet around the hot tub upstairs was damp and was soured. The bed in the basement had no sheets and the mattress cover and comforter was stained and dirty. Certain switches had to be left on to have power. The cabin was not clean. I will never use vacasa again and I will not recommend it to anyone. I am so disappointed. I would like to talk to the actual property owners about how their property is being represented. I would also like to talk to them about being refunded.

A group of 9 women from Piedmont, Alabama traveling for a women's ministry conference received a text/email that the cabin Jolene Jolene was clean and ready to check-in. We arrived and unload our luggage and grocery, and then realized we didn't have any water. I called and spoke to customer service and was told that I would send someone out but didn't know when. The conference we were attending started at 7:30 p.m. When the gentleman showed up, we were informed that the water bill had not been paid and the water was turned off and the water company would not come out to turn it on. A lady named Megan called from a restricted number and said that they would refund the hot tub charge of about $38 for our trouble. We were then told we'd have to move to another cabin. I wasn't able to call Megan back because she had her number restricted. I called customer service. I was on the phone for hours. We had to move to another cabin after the conference in the middle of the night. The cabin was smelt soured. The carpet around the hot tub upstairs was damp and was soured. The bed in the basement had no sheets and the mattress cover and comforter was stained and dirty. Certain switches had to be left on to have power. The cabin was not clean. I will never use vacasa again and I will not recommend it to anyone. I am so disappointed. I would like to talk to the actual property owners about how their property is being represented. I would also like to talk to them about being refunded.

Stayed in May 2024

The look

Stayed in October 2023

Immaculately clean, well-stocked, close to attractions, and very comfortable. Great value.

Stayed in October 2023

Whirlpool upstairs didn’t work. Kitchen trash can was nasty. Air conditioning filter in dining area was nasty next to bar stools. Ice maker didn’t work.

No breakfast

Stayed in July 2023

The location,the cabin was excellent and it was peaceful and quiet, very relaxing.

Stayed in May 2023