Nothing

Hotel was amazing. Staff went out of their way to please. Bathroom amenities are wonderful.

Stayed in July 2025

Restaurant not up to par.

Lovely room, nice staff

Stayed in June 2025

Only complaint is the auto nightlight in the bathroom - not a fan when the door is glass

The staff was terrific! The room was so comfy, and chic

Stayed in July 2025

Ice is not available to the room except through the front desk. That said, the ice arrived within 5 minutes of the phone call.

Breakfast was delicious.

Stayed in May 2025

Had trouble w fireplace and coffee machine.

Great service and professionalism. Great location.

Stayed in May 2025

Staff very friendly. Very clean. Beautiful environment.

Stayed in May 2025

We were at the hotel early in the season so there were a few details that had not yet been addressed. Our tv never worked-which was a non-issue with so much to see and do in the area. Also, the carpet in our room was torn - just an eyesore that slightly took away from the level of the hotel. And the rooftop hot tub was double booked which was sad for the guest that had to leave.

While the details of the hotel are exceptional (sheets and towels to die for, elevated amenities and personal touches etc)it’s the staff that actually makes this property!! Every encounter was exceptional from the gents at the door, the concierge, front desk staff, housekeeping and especially the bar staff. Do not miss an evening interacting with Rowdy at the bar -it will warm and elevate this beautiful property making it simultaneously comfortable and the height of refined elegance.

Stayed in May 2025

The views.

Great Hotel! Everything is kept at high standards, every detail is taken care of. The staff is professional and courteous.

Stayed in May 2025

The best place to stay in Jackson. Located in midst of town surrounded by amazing restaurants and near both ski areas. Not to mention the most amazing service I’ve ever experience. The staff at hotel Jackson are beyond phenomenal.

Stayed in February 2025

Everything hotel Jackson is first class

Stayed in February 2025

Staff was excellent!!

Stayed in February 2025

Staff

Stayed in January 2025

We loved everything about the property.

Central location and very cozy. Beautiful furnishings. Bar was lovely with amazing staff. All staff were so friendly and nothing was too much trouble. Perfect stay for friends 60th Birthday ❤️

Stayed in January 2025

no parking valet only

The hotel was fresh & modern. Staff always greeted us by name and were incredibly kind.

Stayed in October 2024

Stuff was amazing! So helpful and friendly!

Stayed in October 2024

Hotel Jackson is a charming hotel with a modern mountain cabin chic that feels intimate and cosy and is perfectly located to enjoy a lovely town with access to fabulous scenery. Breakfast great too!

Stayed in September 2024

Cost of room

Great breakfast. Good ebikes. Staff top notch.

Stayed in July 2024

Beautifully decorated and centrally located. Excellent service and exceptionally clean.

Stayed in July 2024

i'd say there are not too many facilities within the hotel although there is a gym and a jacuzzi. Nonetheless Jackson Hole is so beautiful so we didn't stay in the hotel much anyway. The one thing i'd say we didnt like is that it might be a bit overpriced in the sense that you can get something much cheaper and probably not so much less in quality around Jackson but this doesn't take away how glad we were to stay at Hotel Jackson!

Decent size rooms, with A/C and a fireplace. Very large bathroom and shower. The bed was very large and comfortable. You got water and chocolates arriving which we appreciated. Location was amazing, probably on of the best in Jackson Hole and you can get free ebikes from the hotel to move around and see the whole town, which was a great addition. On the day we arrived, we had dinner at their lebanese restaurant there, which is a must try. Lastly, we were on our honeymoon and the staff provided us with a champagne to celebrate, which was so kind of them. P.S. at 5 pm you need to be there and try the cookies they put in the library for guests to try, real good.

Stayed in June 2024

Awesome location right in the town square, can walk everywhere. Rooms were very well kept, comfortable and clean. Service was very welcoming and accommodating.

Stayed in June 2024

We loved staff and all little thoughtful extras we did not expect … wonderful experience

We had breakfast later in our stay once . It was excellent.

Stayed in May 2024

What an amazing hotel, the rooms are beautiful! From the flowers on the table to the fireplace! The staff is friendly and very helpful. The location is central to everything and food shopping walkable. Loved it!

Stayed in May 2024

Nothing

A fabulous hotel in every way. Wonderfully comfortable rooms, excellent staff and a great location - can't recommend highly enough.

Stayed in April 2024

We loved everything!

Everything about JacksonHole is fun and amazing. Hotel Jackson is by far the classiest place I’ve ever stayed! The staff Is over the moon!

Stayed in March 2024