2760 Parkway, Pigeon Forge, 37863, United States
#191 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 351 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.4
Staff
8.5
Value for money
8.1
Free Wifi
8.7
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End of dialog contentReviewed: September 2, 2025
Chris
United StatesOur room wasn't up to my standards. The floor was nasty. We noticed the bathroom floor hadn't been cleaned anytime recently our feet got dirty when we got out of the shower, and the walls had stuff all over them. It was disgusting. The beds weren't comfortable at all; we tossed all night. I would recommend bringing your own pillows if you stay.
Overall, our stay was pleasant. The location is perfect if you want to walk everyone in Pigeon Forge. We laid at the pool briefly and it was clean and nicely updated. The staff are friendly and helpful, when checking in. They offer a free breakfast, you get one meal and a drink, it was unusual I must say, we tried wouldn't eat again but it's to one's liking. Free is always worth trying once. We did get a Bloody Mary for breakfast, it was delicious, you must try!
Stayed in September 2025
Reviewed: September 2, 2025
Teresa
United StatesWater pressure could have been better and the air was a little noisy other than that my only complaint was lack of storage for 2 people for a week there was only 3 small doors . Also had to walk a mile to get to the ice maker .
Decor and location was the best . It was very clean and spacious and well kept. The staff was very nice and accommodating.
Stayed in August 2025
Reviewed: August 29, 2025
Hannvia
United StatesEverything!!!
Stayed in August 2025
Reviewed: August 26, 2025
Angel
United StatesWhat I really did not care for was the price room was a little on higher side for what we got. The drinks at the pool bar was really over priced 2 mixed drinks 32.00 was not a fan of that.
Most everything was really good. Had clean room, nice staff good location. Pool area was very nice. Had free breakfast.
Stayed in August 2025
Reviewed: August 9, 2025
Jenny
United StatesDidn’t like being next to dumpster. Got woken up at 4-5 in morning to garage truck. Didn’t like bathroom door( had farmhouse sliding door).
Great location, friendly staff and cleanliness.
Stayed in August 2025
Reviewed: August 7, 2025
Judith
United StatesLoved staying at this location since it’s been updated. Love the pool area.
Stayed in August 2025
Reviewed: August 5, 2025
Lydia
United StatesThere were no washcloths or soap in our bathroom when we checked in. We were told the machines and water were being fixed so not a huge issue. If we had stayed one more night I would have asked about getting soap.
I liked the decor and the location of this hotel. The breakfast was really good. Checking in was an ease and very simple. The staff is very helpful in getting you to where you need to go.
Stayed in August 2025
Reviewed: July 28, 2025
Cynthia
United StatesThe restaurant and complimentary breakfast were all together a bad experience. The staff didn’t seem trained properly or confident in their job at all. Incredibly disorganized and lacking. The person serving the bar counter top actually told a guest they couldn’t purchase alcohol even though it was behind her and 10 in the morning.
It was clean and I really wanted to hit up the pool but due to timing I simply wasn’t. It would be nice if the pool was open one hour later, until 11pm
Stayed in July 2025
Reviewed: July 26, 2025
Eric
United StatesExcellent location on the strip. Quite area, walking distance to the islands. Nice room and pool area.
Stayed in July 2025
Reviewed: July 24, 2025
Jessica
United StatesPARKING IS HORRIBLE! That’s the only thing that I didn’t like. The majority of the time we couldn’t even park in the hotel parking lot after we have paid for a room for multiple nights. The parking lot stayed completely full, and I seen multiple people park just to walk across the road to the island. I feel like if you pay to stay somewhere you at least want to be able to park at the hotel where you are staying!
I loved the decor and how the rooms were designed. Very cute for the price.
Stayed in July 2025
Reviewed: July 22, 2025
Tina
United StatesIt’s older and in need of repairs that don’t make it feel the cleanest.
It’s sooo cute! We loved the pool and hot tub!
Stayed in July 2025
Reviewed: July 22, 2025
Sasha
United StatesThere was no microwave in the room. Parking was a bit of a challenge.
The location was perfect and close to everything we wanted to experience in Pigeon Forge.
Stayed in July 2025
Reviewed: July 18, 2025
Johnny
United StatesFridge was not a winner. Sink had problems
Where it was located!
Stayed in July 2025
Reviewed: July 15, 2025
Tammy
United StatesOur room was not ready (after the 4 o clock check in) a d was given a room by the ice machine . People filling coolers all hours .
Can walk over to the island. Nice comfortable bed, up to date furnishings
Stayed in July 2025
Reviewed: July 15, 2025
Keyes
United StatesThe pool side is awesome. we enjoy drinks and food by the pool services are like a cruise they bring and it to you . When you walk into rooms you can smell the clean smell. Staff is friendly and Manger walking around asking everyone if everything is good. We will be back . Highly recommend
Stayed in June 2025
Reviewed: July 12, 2025
Tonya
United StatesThe pool was filthy. Clumps of hair were floating around. We wouldn’t swim.
Super convenient location
Stayed in July 2025
Reviewed: July 9, 2025
Rebecca
United StatesBreakfast was not included; we were missing our washcloths and had to ask for them.
Room was nice!
Stayed in July 2025
Reviewed: July 5, 2025
Jamison
United StatesI misunderstood the free breakfast thinking it was a continental breakfast for our entire family, it turned out to be two $10 coupons to the onsite restaurant which the cheapest item on the menu was a grapefruit for $9. We didn’t use them. Not a deal killer for us but for someone expecting a free breakfast just be aware. Also there was some maintenance items needing repair in the room but again, wouldn’t prevent me from staying again.
The location is great. The atmosphere was great.
Stayed in July 2025
Reviewed: July 4, 2025
Brent
United StatesReally no place for the pets. What they had was horrible and unkept. The trashcan was full and stunk real bad. Very hard to park a truck.
Location
Stayed in July 2025
Reviewed: July 3, 2025
Kelly
United StatesThe wifi messed up few times.. we never received our deposit back after leaving like they said we would and the room was good shape n we did no damages...
I love the location and I loved the rooms and the bed ...
Stayed in June 2025
Reviewed: July 2, 2025
Denis
United StatesNothing
The location
Stayed in July 2025
Reviewed: July 1, 2025
Amy
United StatesDidn't like sliding door on bathroom. Not enough privacy. Also parking was bad. No parking spots available after you come back in the evening. Also no microwave.
Loved the walk in pool.
Stayed in June 2025
Reviewed: June 25, 2025
Ashley
United StatesIt was clean, but could have been a bit more so. Also there is no curfew, so if you have rowdy neighbors be prepared to be awake.
The location was perfect. Staff were super sweet and helpful. The beds were so comfortable and I loved the the vibe of the rooms.
Stayed in June 2025
Reviewed: June 23, 2025
Joanne
United KingdomPool could have been a bit cleaner
Location and the pool
Stayed in June 2025
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