Reviews of InTown Suites Extended Stay Dallas TX - Plano TX 3 stars
200 Ruisseau Drive, Plano, TX 75023, United States
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 May 2025 · Stayed in April 2025
Verified reviewLocation
Wasn’t clean and had lots of bugs. Water was constantly being shut off.
Hi Brandon - We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention. General Manager
Hi Brandon - We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our … Show more
Reviewed: 25 April 2024 · Stayed in March 2024
Verified reviewTop notch
All
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewNo one available to check in
Left me without room, stay outside
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewScammers
Scammers
Reviewed: 21 March 2024 · Stayed in March 2024
Verified reviewDirty.
Everything
Reviewed: 19 January 2024 · Stayed in December 2023
Verified reviewBed housquiping
Reviewed: 31 October 2023 · Stayed in October 2023
Verified reviewReviewed: 19 October 2023 · Stayed in October 2023
Verified reviewAbsolutely nothing when I showed up, there was a gentleman upstairs sweeping the carpet in the room I was going to rent instead of vacuuming, which was absolutely disgusting
All they show on the website is there a premier rooms not their ordinary rooms so when you book your room you think that’s what you’re getting in the picture but it’s nothing like that they don’t even show pictures of their basic rooms on their website
Reviewed: 17 October 2023 · Stayed in October 2023
Verified reviewReviewed: 24 September 2023 · Stayed in September 2023
Verified reviewFurnishings, Kitchen & table
Old stained kitchen floor. Infrequent housekeeping. No privacy as building has outside catwalks, not hallways.
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewNothing!!!
Everything!!! The staff was rude and nasty!
Reviewed: 10 September 2023 · Stayed in September 2023
Verified reviewHow clean and quiet it is.
Nothing
Reviewed: 18 August 2023 · Stayed in August 2023
Verified reviewlocation is good
Too old facilities. Lots of worn out or defects in the room. Ref-ridge leaking , countertop cracks, bath faucet dripping all the day and night, alarm wrongly shouting in midnight and day time. No one cares.