A fly in the room, hair in the bed, insecure lock

Good location, free parking, simple good breakfast, beautiful historical building

Stayed in August 2025

I wish the room windows were cleaned, as the room had a great view of the flags and the Christ Church across the street, but I couldn't take a good photo because the windows have dust.

I like everything about this Inn. It's our 2nd time staying here within 2 months.

Stayed in August 2025

Nothing…

Lovely hotel. Great staff. Good food

Stayed in August 2025

What a fantastic property, convenient to major attractions, friendly staff, excellent value. Look forward to coming back.

Stayed in August 2025

Location is downtown so not a walkable neighborhood really. Some areas of the property needed a little paint due to wear and tear.

Wonderful people! Great restaurant and jazz club. Very comfortable room. Inside this facility, it was an oasis.

Stayed in August 2025

NA

The Inn was delightful. Our deluxe queen had a fireplace & huge bathroom. Loved everything about it.

Stayed in July 2025

room furnishings need updating; needs blackout shades

location, old vibe, and the speakeasy!

Stayed in July 2025

Breakfast to go…

Great bed, nice room, good location

Stayed in July 2025

Only complaint was the fan making squeaky noises at night.

Hands down, best hotel I've ever stayed in.

Stayed in July 2025

We walked to the Genesee Brewery and came across some undesirable people ! However it is an easy walk!

The Inn on Broadway is beautiful! This is an older historic building. The building inside and out is very well maintained. The reception is very welcoming! The rooms are very comfortable and appointed!

Stayed in July 2025

The only thing I dislike is the breakfast - literally just coffee and pastries (pretty much all gone by 9 am). I will recommend the staffs don’t tell guests about the breakfast because of non-existence

Amazing location, very stylish decors throughout the hotel, really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the basement!

Stayed in July 2025

A real gem. Our room in this historic building was extremely clean and the bed was very comfortable. The staff are so friendly and helpful.

Stayed in July 2025

No fridge in our rooms. But the staff let us to store our food in their fridge.

I really like the hotel interior and friendly staff. We watched July 4th fireworks from our room!

Stayed in July 2025

First arrival I was a tad bit disappointed by the gentleman at the front desk. He seemed lovely but we exchanged very little information at check-in than what I was hoping for. It was my first time in Rochester so I hoped perhaps he would explain to me any other amenities the Inn has to offer, or anything about the two on-site restaurants, or what the breakfast entailed and the hours it ran, OR even maybe some suggestions for nearby attractions, best restaurants and bars, entertainment options we shouldn’t miss, etc.. I did receive some of that information but it was only after he had given us the key and I asked a couple questions. I even had to stop again and ask where the elevator was… This all may have lead up to why we chose to not dine at the onside restaurants - I kinda just felt like “here’s your key, lady! Now scram!” lol anyway it wasn’t the greatest feeling. Just a couple minor flaws we noticed about the room - although beautiful! Let’s not ever forget that… the pocket door to the bathroom was broken. It came off the rails right as you close it shut so you’re never able to get full privacy while in the bathroom. Can I just tell you I SCREAMED with joy the second I saw there was a heat lamp built into the ceiling?! I’m the person that gets so frigid after showers that I’ve always yearned for a heat lamp! And now, I have one for the next 3 nights! Eh…. She was broken 😂 never gave any effort to throw some heat my way. Huge pointy-nip bummer. The closet light was not working. It’s big so it would have been nice to see my dresses all hung up. One last silly thing - there was a lovely essential oils diffuser on the nightstand but… after looking around….. there were no essential oils! Like why did they not disclose to me in big bold print right after I booked that “please be sure you pack your finest, most favorite essential oils! We will be providing the diffuser, however, when it comes to the rest… you’re on your own!” Oh, and the bed is WICKED firm. Ouchie

It was very apparent that we were given an upgrade to the standard room we paid for! I believe the Inn was relatively vacant this particular weekend so it was an incredibly generous thing for them to do (without me even having to request it.) The room was beautiful! Very spacious, boasting a working fireplace and jetted bathtub. The addition of the little kitchen area was lovely too! Having the larger fridge, microwave, and cabinets housing a few dishes we could borrow were extremely appreciated. The location is definitely great - right in the downtown area so easy to walk to bars, restaurants.. I did have trouble finding some shops, though. To conclude - I wanted to mention that Saturday evening close to 9:30 pm, the not-hungry girl inside of me decided she desperately wanted some French onion soup and it just so happened that the on-site restaurant made this exact dish and was about 30 mins away from being closed down for the night! My hubby of 13 years (I adore him so much) took it upon himself to run down and ask the bartender if he’ll still be able to put in the order? They graciously accepted and even included a silver soup spoon, a cloth napkin, and a beautiful little truffle hidden as a surprise in its tiny little box! lol. I thought that was adorable. Special thanks to all the staff!

Stayed in July 2025

Could really use blackout curtains.

Staff was amazing. Lovely decor throughout the hotel.

Stayed in June 2025

Not a lot of breakfast at 9:30, my fault tho for sure

Comfy bed, beautiful building, great location

Stayed in June 2025

Complimentary breakfast was not the best…

Location and comfort

Stayed in May 2025

could have made two pillows for each sleeper, but it was fine

We were stopping in Rochester for an evening and stayed at the Inn. It was so conveniently located we were able to do a lot of activities including enjoying the lively neighborhood in the evening and amazing coffee at Java's the next morning. Thumbs up!

Stayed in May 2025

Breakfast a bit skimpy.

Lovely historic property.

Stayed in May 2025

Breakfast

Stayed in May 2025

Location was central to our activities in Rochester, especially close to Eastman School of Music. We liked the historical building, antiques, helpful staff.

Stayed in May 2025

Furniture is a bit worn, and it's not easy to get breakfast in the immediate area.

The Inn has an old fashioned charm with polite efficient service.

Stayed in May 2025

Didn't realize that a refrigerator and microwave were not standard.

Beautiful and well maintained hotel. The staff exceeded expectations!

Stayed in May 2025

the bed was very soft. the front desk staff was not always there.

Location was excellent and parking great. the historic building was a nice change of pace in a city.

Stayed in May 2025