A spa would have been nice.

The facility was very clean! Great location!

Stayed in August 2025

No air conditioning in room, but a great fan that kept the room cool. It rarely gets hot in this city.

Great location. Very close to the Trolly and shopping. Nice, clean hotel.

Stayed in July 2025

There is a 20 dollar additional charge per day which we only knew about just before arrival. This is to cover amenities, including the breakfast. However, there are no facilties for making hot drinks in the room other than coffee. For a small hotel it's appreciated providing individual facilties may be difficult but tea and milk etc could be left on the buffet bar during the day for guests. It would make more sense to give a total price for the stay, which is the norm, and not add on fees for facilties one would expect.

Great location but incredibly quiet. The bed was exceptionally comfortable and clean. Staff welcoming and friendly. The small buffet breakfast good and sufficient to start your day. Good care was taken of our luggage after check out until we departed to the airport. Our room was lovely, with a separate sitting area. Everywhere was very clean and well maintained.

Stayed in February 2025

No parking or no pool/hot tub.

Breakfast was okay/decent. Location was great.

Stayed in December 2024

N/A

Convenient, clean, quaint

Stayed in January 2025

Breakfast.

This was our second stay at the Inn. Breakfast was not as good as the first time, stale cakes. Staff friendly and professional. Bed was very comfortable.

Stayed in September 2024

Friendly staff who were happy to answer questions about how to navigate the city happy to store luggage

Stayed in August 2024

Convenience to restaurants and Union Sequare.

Stayed in August 2024

receiption was so welcoming. location perfect... rooms s clean and very comfortable bed.. grat hotel

Stayed in August 2024

It would have been nice to have a space to eat the breakfast, although there were sitting rooms on the other floors. We didn’t manage to get an early check-in, but the luggage hold felt super secure.

The staff was great - super helpful at the time of checkin and very thoughtful. Breakfast was okay- but there wasn’t much of a seating area once you got it. The hotel itself was a little hidden gem, we didn’t even spot it the first time we drove down the street. It looked like it would be tiny, but turned out to be really great.

Stayed in July 2024

Better Breakfast

The Rooms are the beat

Stayed in June 2024

Two tvs in room quite unnecessary

Location safety

Stayed in March 2024

Strong fragrances used in the lobby.

Beautifully upgraded from our last stay. This was our 2nd stay at the Inn. Parking was still a bit challenging but that had nothing to do with the hotel. Lovely hotel with great staff.

Stayed in March 2024

When I discovered this hotel on Booking.com, I had no idea how lucky I was to find it. I chose it because the hotel photos looked charming, the price was economical, the reviews were great, and the location convenient. What I didn't expect was the incredible service we experienced from the staff! Each time we walked into the hotel, we were welcomed by caring, friendly, and helpful team members like David, Ariel, Jacara, and Abdullah. It was my birthday, and they were so kind as to upgrade our room to a suite! When we entered, the rooms were beautifully decorated with a bottle of wine chilling and a plate of chocolates waiting! Even though the suite was spacious, it still had a cozy feel. Plus, it was extremely clean, comfortable, quiet, and really quite lovely! We look forward to staying again at The Inn at Union Square on our next trip to San Francisco!

Stayed in March 2024

Nothing

Location.

Stayed in March 2024

Too much single use plastic at breakfast

Friendly staff and large comfortable room. Good location for the trollies and Chinatown. Were happy to store our luggage both before and after the stay

Stayed in February 2024

I loved everything but one suggestion I'd make...I'd like to see a few small tables and some dining chairs in the breakfast room. As it is now with a sofa and a couple of armchairs, it's different for more than four people to use the space. Also, it would be nice to have cereal as an option included at breakfast.

Our room was spacious, well appointed, and the shower was easy to get in and out of. We loved having ceiling fans, something we have at home but have not seen in hotels on our travels. Also, our bed was super comfy. The location was fantastic..so close to Union Square.

Stayed in December 2023

Perhaps only the rear window view.

The location was good and very easy to get to after using BART. I enjoyed the breakfast. It was very quiet at night.

Stayed in December 2023

Space heater was loud. It turned on and off all night and woke me up every time!

Great bed and sitting area! Love the ceiling fan too.

Stayed in November 2023

Cosy spacious room, amazing complimentary breakfast - tea / coffee ect

Stayed in November 2023

the church band in the backyard who played the same song over and over again on Sunday morning (no fault of the hotel though!)

Our stay was amazing! I have seldom seen a place where every single person was so extraordinary forthcoming, helpful and kind. We have been given an upgrade and a quiet room, which made our stay even more precious. At every floor you have the possibility to sit and chill and the breakfast is great. It is being filled up constantly and is tasteful and offers variety. Special thanks to Carlos & Jorge especially :) The location could not been more better, you are at Union Square! And around the corner is a car rental place.

Stayed in October 2023

Parking

Everything!

Stayed in October 2023

nothing much

Jakara was absolutely amazing! She was so helpful the whole time and anything we needed she got us!! Definitely a smiling and welcoming face to meet when you first arrive!

Stayed in October 2023

Check in at 4pm was a little late.

Very comfortable bed. Great location and quiet for the city.

Stayed in October 2023