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  5. Reviews of Inn at Crestwood

Reviews of Inn at Crestwood 3 stars

3236 Shulls Mill Road, Boone, NC 28607, United States

#19 of 34 hotels in Boone

Guests' Choice

Review score

Based on 149 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Facilities are in need of repair

    Friendly staff

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    We would stay here again.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    No ice machines or drink machines were available. We had to ask for ice and only Coke, Ginger Ale and Fanta were available at the reception desk. No microwave in room. We realize this is a resort and not a regular hotel but the amenities were not what we are used to. To be a pet friendly facility, there wasn’t much in the way of welcoming pets.

    The location and the room was clean and spacious.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Weekend trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our bed was comfortable, but squeakie. And we stayed on 2 floor the room above us on third floor was very active even at midnight. But still a great stay. Will stay again.

    The location was out of the way, very secluded. This was a old house turned into a inn. very different, loved it

    Stayed in July 2025

  • Reviewed: 11 May 2025

    9.0
    Wonderful location, helpful staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing we did not enjoy

    Comfortable room, very friendly, helpful staff, and beautiful location

    Stayed in May 2025

  • Reviewed: 27 March 2025

    7.0
    Great place to relax and enjoy quiet, but without amenities, nothing to do at the resort.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Amenities were not available. Grounds need to be repaired (cracked sidewalks, debris)

    Exceptional staff, great updated room, excellent dining at onsite restaurant

    Stayed in March 2025

  • Reviewed: 7 January 2025

    9.0
    Great weekend escape!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The walls were not soundproof. We could hear the T.V. in the other room. Also heard talking, albeit muffled. Renovation being done to the entrance way of our room. It is off season and prime time to do repairs and upgrades.

    Nice room, very pleasant staff. Totally refurbished bathroom. Up in the mountains, a very nice view of the valley.

    Stayed in January 2025

  • Reviewed: 28 October 2024

    8.0
    We look forward to coming back and enjoying the rest of facilities that were anticipated.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Due the recent hurricane the pool and the other amenities, including the spa, sauna, were not available which was unfortunate. Disappointingly, the fireplace in our room did not work, which was a bummer.

    The room and the view were quite nice. The staff were outstanding.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    We loved the atmosphere, the quietness, the beauty of the Inn while we enjoyed a week's vacation
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    Fireplace in Liv Rm did not work. The staff tried to fix a number of times. It would light for a while, then go out. I wanted to make a cup of coffee in the lobby but could find no coffee maker.

    I liked having an extra living room. The building and amenities were very nice. The staff was very helpful and friendly. Housekeeping provided us with clean linens during the week. It was very quiet and peaceful - just what we needed to get a good vacation Thank you for a lovely time.

    Stayed in October 2024

  • Reviewed: 8 September 2024

    8.0
    Highly recommend…only stayed one night but plan to come back and try the restaurant and the spa….
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The continental breakfast wasn’t till 8:00 am and could have better

    Excellent stay….very comfortable….enjoyed the “Inn” feeling….

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Great location and excellent restaurant for dinner!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options were very skimpy...maybe not offer it at all so guests wouldn't expect a standard continental breakfast. The towels were not soft at all...not what you expect at a place that has a spa. Construction was going on and we were not informed beforehand.

    Loved the location and the grounds were beautiful on the back side of the inn. The restaurant was great for dinner one night! We enjoyed a beautiful sunset!!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    The Inn provides a quiet, serene atmosphere with friendly staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Another ramp leading to lowest level needs to be built. I had to leave my rolator walker in area outside dining room and take steps down.

    Beautiful location. Quiet and peaceful and near the Parkway, Boone and Blowing Rock.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    No microwave or fridge in the room...A little pricey but overall great place to stay...also the dining room is only open Wednesday thru Saturday.

    The location...overall great place to stay.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    So enjoyed dining outside and how quiet everything was.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Road to get there a little scary, and the bar closed early, for us.

    Historical and beautiful grounds.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    7.0
    Overall it was nice. Enjoyed the atmosphere
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better. Had to request a bucket of ice. Felt like I was asking for a lot if I wanted ice in my cup. Had to walk a long distance to heat up leftovers. Needs TLC. Cobwebs and leaves need to be removed. Would prefer at least a mini fridge/microwave in room as the restaurant isn’t open daily.

    The location was so peaceful

    Stayed in July 2024

  • Reviewed: 2 July 2024

    7.0
    Was a very nice stay and employees were friendly. Wish there was a little more
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room was lacking. No fridge or microwave. Breakfast could have been more variety.

    Location was good stay was friendly

    Stayed in July 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The upkeep around the property could have been better.

    It was on the woods and quiet. Nice cool wind. The restaurant was excellent! Servers were so friendly.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    9.0
    Lovely overnite stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    I feel like this place needs to have an ice machine available to the guest instead of having the staff fill an ice bucket. Also either upgrade the door locks to a card or install deadbolt locks. Finally lighting in the bathroom is not bright enough for ladies to apply their makeup. Fortunately I brought my own lighted makeup mirror.

    I love the location, the view, the peace and quite. The place has lots of charm. Very comfortable bed and nice decor. Much more private than a chain motel in town would be.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Had a good stay but there were things that could be improved.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast had expired food and extremely limited options. We could hear everything in the room beside of us as well as the people above us. It would’ve been helpful to have a microwave or mini fridge in the room so you could keep leftovers from restaurants and have it for later. Had to waste lots of leftovers for this reason.

    Staff were friendly everytime we interacted with them. Wish they would have shown us around a little more and told us about included amenities and where to find them. The room was clean and spacious.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    It was an amazing trip, will definitely go back!
    • Leisure trip
    • Family with young children
    • Grandfather Suite
    • Stayed 2 nights
    • Submitted via mobile

    The elevator broke as we were packing to leave.

    The property was roomy and fully stocked.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Beautiful scenic lodge
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Beautiful location

    Stayed in February 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast could have been better, was not well stocked with plates or coffee. Bowl that the creamer was in was dirty. The front desk person had no idea about the fire places outside. They were electric and she thought you had to have wood for all of them.

    Room was nice, scenary was beautiful!

    Stayed in March 2024

  • Reviewed: 23 February 2024

    7.0
    Nice but some things need to be improved
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 4 nights
    • Submitted via mobile

    The spa was not working. The pool wasn’t heated. I feel like they just didn’t bother to even fix it. There was not house keeping during our stay so our trash was getting full and we run out of soap. The quality of towels was really poor. It didn’t match the quality of the property. The restaurant was tasty but it had terrible hostess that told us there was no seating, we waited over an hour and she sat us in an empty room while other guests were being seated in another room. It was a weird experience.

    The inn is pretty with spacious rooms. Each of room has a fire place and you can see natura from your windows. It offered a decent breakfast. Nice staff.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Would have like me of a breakfast selection

    Loved we had a door that lead outside so we could easily take our dog for walks

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Has a great stay!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    New beds and bathrooms!!

    Stayed in January 2024

Showing 1 – 25

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