The AC in my room was not working correctly 2s it would get way hot but it was fixed as soon as I mentioned it.

It was walking distance to everything. I was there for games at PETCO Park the walk was only 5 minutes.

Stayed in August 2025

My rental getting stole over night

Location and friendly staff. Our 4th time staying there

Stayed in August 2025

Great

Great

Stayed in July 2025

Hard to find Drove around block 3 times.

Staff was amazing

Stayed in July 2025

slightly loud- toilet running (just closed the door) and clicking HVAC unit. View sucked (they cant all be good tho). Charged beforehand for food that we didn't ask for and the hotel would keep whether we ordered food or not. No deck or place to smoke except out on the street.

staff super friendly and helpful and went out of their way to help. Late checkout. super comfy bed. best oatmeal and fish tacos Ive ever had. Lots of amenities in the room. We got left alone in our room. Felt special and treated like any other guest even though I'm usually disheveled and a bit weird sometimes. Very clean and functional.

Stayed in July 2025

Nothing… everything was great

The vibe. The essential check in. Rooms were big. Excellent views. Bed was comfy. Bathroom clean and the snacks were great.

Stayed in July 2025

If you go during baseball season, you may be able to see the stadium from your room and you can certainly hear the excitement. This is fine for me, but the concert in the stadium one night - not so much.

This hotel is in walking distance to the convention center and convenient to a grocery, drug store and Gas Lamp Quarter restaurants.

Stayed in May 2025

Room was not well soundproofed, you could hear the plumbing, the elevators and the surrounding rooms.

Great location, nice rooftop bar/restaurant. nice sized room with a nice chair and ottoman. fast elevators.

Stayed in June 2025

Clean property. They accommodated us with a early check in. Provided us with information about things to do and places to go see. Ashley was a great help. She made us feel like family. 20 out of 10 ❤️❤️

Stayed in May 2025

Perfect location

Stayed in March 2025

Aircon unit outside our window was loud. Some information was missed on check in for example breakfast tokens and room service/ restaurant QR codes, was also slow however for the rest of our stay we received great service. T.V. doesn't offer much. Having tea with milk available 24/7 would be a bonus- Only coffee machine in room.

Nice big room. Friendly staff. Fantastic breakfast. Useful gym with a peloton bike however you will need your own subscription to use the bike. Hotel is very clean and in a good location, you can walk to nearby activities and restaurants.

Stayed in February 2025

No bath tubs in any rooms

Location

Stayed in February 2025

I wish there was a soaking tub in the room we were in and that streaming apps were available on the tv. First world problems though so really no complaints at all.

Ideal location as the purpose of this trip was to attend a concert at Petco Park. The staff was exceptional, always kind and willing to go above and beyond.

Stayed in January 2025

1. lost our two glass cups with the handle we brought in after the room service, which cups are different from the hotel glass cups. and also asked the front desk/service people who couldn't get them back. 2. provide self parking spots if possible.

1. parking service people were very nice and helpful. 2. breakfast service and people were good too.

Stayed in December 2024

One tiny thing is I wish they would've made a note of our room number when going for breakfast instead of having to present vouchers. There was one occasion we were lost them in the room and it took us a while to find them

The room itself was beautiful. We had a room on a high floor so the view was amazing. We could see the ocean and Petco park. The staff were also excellent. More than happy to assist and answer any questions. Even though they don't offer a buffet breakfast, the portion size and quality of the breakfast offered was exceptional

Stayed in November 2024

The dog pee smell on the outside

Good

Stayed in January 2025

Staff was indifferent and also charged me 40 dollars to have my room a couple hours earlier which was odd as a Hilton member

Location was great, next to so many restaurants walking, and the 9th floor rooftop was so cool

Stayed in January 2025

Some little things / not transparent hidden charges are annoying: breakfast needs to be reserved, not enough space for all and its a'la card; while booking it said breakfast included, but when you start digging into it, it's for two people only (we're a family of 4); there is a mysterious $15/day facility charge with a half a page instruction how you can use it by buying overpriced water and chocolate bars - very confusing; 65$ a night for parking ... a public parking costs you 12-13$ a night within 5 min walking distance, etc. The hotel people are very friendly and helpful, which makes it easy to manage.

It's a beautiful hotel with nice rooms; very central, walking distance to many places. Finish your day in the roof-top bar—it's gorgeous! The personnel are kind and helpful. You can park in a secured parking lot within 5 minutes' walking distance for $1/hour.

Stayed in December 2024

The floor in our room was dirty. You could see the spots of dirtiness with the angle of the sun. It’s pretty gross especially when you have a pet. The pet fee was not mentioned until checkin which is annoying. Parking is silly expensive.

The location is impeccable. The rooftop bar while over priced is beautiful. The rooms are well appointed.

Stayed in December 2024

There isn't anything I would change.

The staff were friendly and explained everything well. My wife had a medical incident one morning, and I called the desk to call 911. They were efficient and especially caring towards my wife and myself. It was very much appreciated. I would definitely stay there again. Great location, walking distance to a variety of restaurants .

Stayed in December 2024

Some night staff were like attuide and really didn't care much

Staff good organized tho few femails in late night were non professional bitchy also

Stayed in December 2024

The parking is valet only and is a ridiculous cost!

Clean and comfortable hotel with a wonderful rooftop bar.

Stayed in November 2024

Location is amazing..Room was so cool and bed was so comfy..Very friendly stuff and lovely breakfast..Thank alot .

Stayed in November 2024

noting

The staff are kind and the hotal location and clean are perfect

Stayed in October 2024