Reviews of Hyatt Regency Valencia 3 stars
24500 Town Center Drive, Valencia, CA 91355, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI liked that we had a terrace , the room was clean AC worked fine , small fridge convenient, shower size good
I didn’t like that the WiFi was off during my entire stay , the jacuzzi was dirty and wasn’t working as well I asked the front desk they said we have to order a piece , the curtains didn’t open properly the food from room service was too salty and went bad after just seating in the room for a couple of hours even without dairy like the chicken breast with lime and corn went bad within 2h I couldn’t receive a invoice doing my check out because of the system being down I paid for overnight parking while witnessing all other guest being compensated free parking room service and breakfast I m a Marriot member and I wanted to spend the weekend relaxing with my partner we were both affected by not being able to stream our tv show because it’s connected to the WiFi as well as work e mail for him we had to go at target get our personal hot spot I m so disappointed I haven’t heard from anyone from the hotel yet .
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Terrible signal, whole hotel is a bit out dated. Way over priced for the entire hotel. Gym should not be called a gym- terrible.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff was extremely friendly! As a gift for our wedding anniversary we were surprised with Champagne and chocolate covered strawberries. Thoughtful touches that matter!!
The jacuzzi was too packed and we didn’t get a chance to enjoy it
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewI was not really impressed with a lot about the property. The front desk staff was great, but the dining and accommodation staff was not that pleasant
Overall cleanliness was subpar for Hyatt
Dear Cody, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is a feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will make sure the appropriate department reviews your comment. Thank you again for your time. Sincerely, Erika
Dear Cody, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is a feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewStaff was pleasant and Hotel was very nice
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Dear Veronda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erika
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewOur room was very nice, I would almost consider it a suite. There was a bump out alcove with a small love seat and TV also frig. We traveled with a dog so the extra room was really nice for his bed etc.
It would have been nice to have a microwave.
Dear Lori, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erika
Reviewed: 24 July 2025 · Stayed in July 2025
Verified review