I was a little misinformed about breakfast at one point, in that it was apparently buffet only, but it does indeed contain an a' la carte option, though I unfortunately didn't get to experience this, there is always next time, and the staff more than made up for this :) There's a refillable bottle given during check-in and a large glass carafe you're provided in the room with which to fill up with water at the stations located on each floor. The reason I didn't like this was just the inconvenience of walking back and forth to fill it up, so you can either opt for a large pack of bottled water from Target nearby or just get used to it like I did. To be fair, providing already filled bottles would likely make quite a dent in the housekeeping schedule, so this is an understandable compromise. Although ideally the provision of say, a 500ml bottle a day could be possible, and included in the price of the room I reckon.

The hotel is well-located for transport links from Union Station or Montgomery as well as relevant bus stops (such as for the Golden Gate Bridge visitor centre route) and tram stops. It's also a fair 20 minute walk to the ferry building which itself is close to a lot of the pier-related attractions like Pier 39. I tried the buffet breakfast and whilst quite pricey it was certainly very good with some bespoke options and very good quality food. The gym is very well-equipped compared to other hotel gyms and is large in size, as well as being quite popular! I believe the hotel hosts a lot of guests for work as well as leisure and this may have reflected in the gym's popularity. The staff were all really helpful and informative and all my requests were met. The housekeeping team especially did a superb job each day in keeping the room really neat, clean and tidy. Fortunately I got a room on the 25th floor so the views were very nice indeed and I'd look forward to hopefully being in the same room again, if not one of those corner rooms.

Stayed in September 2025

Was noisy (because of elevator)

Everything!

Stayed in September 2025

The lounge access and especially the breakfast is a joke. Definitely doesn't worth the extra money. Worst coffee ever, very poor quality and variety and rude waiters. Unfortunately, the breakfast experience completely lowered my overall impression.

Very central location, super comfy bed and spacious room. Helpful front desk staff. 20usd voucher was a nice touch.

Stayed in August 2025

We stayed at the hotel for 5 days, and it was the best experience. The staff were always friendly and helpful. Our room was cleaned daily and very thoroughly. The hotel has everything you need and more. We especially liked the filtered water fountain on the first floor and really enjoyed the view of the city. We will definitely stay here again if we come back to San Francisco.

Stayed in August 2025

An unforgettable stay in a wonderful hotel in a perfect location.A dream come true of being in and seeing San Francisco

Stayed in August 2025

DINNER DRINKS AND BREAKFAST WERE ALL OUTSTANDING

Stayed in August 2025

The room had an interconnecting door which let a lot of sound in from the occupants in the adjacent room. We had to ask for assistance twice from hotel staff.

Good location. The on site shop was very good.

Stayed in August 2025

I'm afraid I have nothing to offer here - as this hotel exceeded all my expectations.

This Hyatt was only one block from SFMoMA - one of the key attractions for my SF visit. The cultural centre across from MoMA had a big weekend food festival - offering many options. The room was spacious, the bed super comfortable and the "market" for coffee, breakfast and snacks was really terrific. Also, incredibly convenient with many public transport options - including one quick train to the international airport.

Stayed in August 2025

N/A

Excellent location

Stayed in August 2025

On the pictures when I reserved the hotel, it showed an indoor pool, this was a bit misleading because there was not pool; however, I still enjoyed the hotel.

I liked that breakfast was included and being able to go to the room with the snacks.

Stayed in July 2025

I was a little disappointed about the extra charge for parking.

The hotel was a very nice place — clean, comfortable, and welcoming. I really enjoyed my stay.

Stayed in August 2025

breakfast, no asian food

clean, good service, conveniently located

Stayed in August 2025

Excellent location. Room was spacious and comfortable. Bar downstairs was very nice.

Stayed in August 2025

room to simple

good option for breakfast, great location

Stayed in August 2025

Great breakfast

Stayed in July 2025

Location Clean comfortable rooms

Stayed in August 2025

Valet parking , price for parking, advice for others to use public parking near hotel.

Large room, good view of the town, not spending time at elevators, location close to central things

Stayed in July 2025

Lighting in room. Light in entry way was not enough to see into the room to find the other light switches. A bulb may hav been out in te light over the refrigerator/

Late check in went well.

Stayed in July 2025

Bit pricey for the performance

Location, view from the room, cleanliness

Stayed in July 2025

you can hear the music or parties from nearby rooms and even if you complain staff won't do anything, happened on 2 out of 5 nights of my stay

space in room is well used and nice design, practical and I had a great view in a corner room, very comfortable bed

Stayed in July 2025

Asked parking attendants to charge our electric car and they did not. We had to stop and charge our car the next town over and made our trip back home longer.

Love the room views

Stayed in July 2025

Appreciate if the breakfast could be more diversified.

Wonderful location and very tidy room. Stuff are friendly.

Stayed in July 2025

Bathroom a little cramped but still nice

It was comfortable and clean. The view from our corner room on the 28th floor was awesome. The bed was very comfortable. Public transport was just a block away. Could easily walk to Union Square and Chinatown.

Stayed in July 2025

Shower is open no sliding door or curtain so the bathroom floor was always soaking wet.

Great location. 10mins walk to cable car roundabout. 15mins walk to Ferry Building. 10mins walk to Saleforce Amtrak stop. 20mins walk to Chinatown.

Stayed in July 2025