The breakfast should be ameloirated

The fact that the hotel is situated at the heart of Dallas. This makes it quite easy to reach out quickly any part of the city.

Stayed in August 2025

some staffs were not very cordial. i won't indicate who that was. but i think it wasn't a very positive impression for the image of this property. a daily check.

The Rooms are ok except for the fact that the air conditioner in my room, that was defective. the breakfast needs to be ameliorated. the beds were ok

Stayed in August 2025

The bathroom was dark, the outside windows were dirty, and the pool was closed. We picked this location for the pool so that was a bummer.

I loved the employees. The rooms were spacious and clean.

Stayed in July 2025

Pool was closed because of a city ordinance

Location, cleanliness, breakfast was great!

Stayed in August 2025

The ants. Elevator speed.

There was one lady up front who was just the sweetest. Our room had tons of ants in the kitchen area and one bit my sons foot. But the room was huge and spacious and nice otherwise. The pool was closed which was a bummer since it was one of the reasons we chose that hotel. The marketplace checkout (individual of the hotel but in lobby) was not working properly so we had to order in snacks and drinks. The breakfast was good in the morning - fresh and well stocked. Hot breakfast that’s actually hot! Tons of options and juices were great. It was overall actually such a nice stay.

Stayed in August 2025

More cleaner

Good

Stayed in August 2025

Outdated and found hair in bed and floor of room

Breakfast was good staff was nice

Stayed in July 2025

The elevator was slow and worn down. Air conditioning was a bit loud.

Good location, good breakfast, and clean room.

Stayed in June 2025

The elevators were not operating properly

Rooms were updated and nice

Stayed in June 2025

There was ants the cover wasn’t clean and it smelled in the room.

Stayed in June 2025

The elevator was not working. The swimming pool was not working. The room hade humidity issues in one corner.

The personal and breakfast.

Stayed in June 2025

Pool was closed waiting for an inspection to reopen, one elevator seemed quirky and noisy and the second one was broken completely.

Good location for driving, good quality for breakfast choices, friendly staff.

Stayed in June 2025

The elevator wasn’t working Saturday

Stayed in May 2025

At a previous Hyatt I was able to log into diff apps on TV. We plugged in fire stick and it didn't work. No one came to check it out after we called about it. I previously checked in online and was informed my room was ready but when I got there a little before my time, was informed that check in was not until 3 and that we had to wait on manager. The elevators where extremely slow

Great location, quiet, enough parking

Stayed in April 2025

Toilet was dirty

Stayed in March 2025

I did find the AC blower slightly weak and the elevators were a little slow.

The facility was clean, the room was as advertised. I stay at hotels a few times through the year for work and have become somewhat critical but this Hyatt rated well for me. The shower valve worked well, the water was hot, the tub stopper was present and worked as it should, the towles were excellent, the beds were comfy, the room had a light blocker so if someone was at the desk the light would be blocked from someone still in bed (a neat extra). The hot breakfast was excellently stocked and the staff was quite attentive and eager to help. Also the back gated parking was a great unknown addition.

Stayed in April 2025

The elevator to our floor did not work.. we had to keep calling and waiting

The breakfast was good and the customer service was nice

Stayed in March 2025

I didn't like that 6 vehicles had been broken into woke up Saturday morning to busted windows, I was lucky because they skipped my little rental car but the bigger nicer vehicles were damaged, the property has gated parking but once it's full you would have to park in the front and that's where the theft happened

It was clean, and the staff was very nice

Stayed in March 2025

Maybe complimentary refreshments.

The convince to the hospital

Stayed in February 2025

It was lacking microwave

Stayed in February 2025

I checked in on Friday 1/31 around 8pm I had 3 bags and other stuff I ask front counter for baggage card he very rudly sthat gust took it I ask him who till bring it back he said guest I told him gust leave outside there door. He I dont know when cart will be back I am handicap we had to do 3 trips to take our stuff in our room. My son lives in Dallas we come come every month me and my dughter. You lost 2 customer .Thats all I want to say Thank you

Stayed in February 2025

Cleaning of the room was not made daily

Location for the purpose of my trip

Stayed in January 2025

Road noise

Cost

Stayed in November 2024

There was no indoor pool

It was in a convenient location

Stayed in January 2025