Reviews of Hyatt Place Austin Lake Travis/Four Points 3 stars
7300 N FM 620, Austin, TX 78726, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI really appreciated the cleanliness, space, comfort, and customer service. I will now become a repeat customer.
My only concern is something another patron mentioned, and that is the poor quality of water pressure in the shower. The sink had good pressure, but not the shower.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewIt’s been over a month and I still haven’t received neither one of my deposits back. It was a $250 deposit before I made it to the hotel and another $200 deposit when I arrived. The guy at the front desk wasn’t able to explain why. I’m still waiting on my deposits back as we speak. Also my room was never cleaned in the two days we was there and towels was never changed
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewVery clean, great location, wonderful staff
I can’t really think of anything that I didn’t like about the property!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewAll was good!
The door fob/key to the room did not work properly but staff was helpful.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewPlace was good. Front desk staff were really helpful and friendly. They catered to every ask that we had.good breakfast options too.
Bathroom door lock was broken and it was difficult to manage. Beds were not very comfortable with perhaps springs not doing well. Felt it had to be replaced. I had asked for additional pillows in my request prior to check in but was not available( they provided later when I went to ask).
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLoved the location close to Lake Travis and only a short drive from activities in northwest Austin.
Could have been a bigger divider between the couch area and bed area.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewRoom was fine n clean. Staff were friendly
Unfortunately when checking in. We were charged for someone else's booking. When we queried this we were told it was correct. Then it turned out it was incorrect but we had already been charged. It's now 4 days and we still haven't been refunded.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewStaff was professional and courteous. Would like to give a special mention to the young man that checked us in, I believe his name was Gerald. Excellent people skills and temperament.
Can' think of anything at the moment.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewCustomer service was great; very clean Everything was perfect
We couldn’t stay longer
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified review