Reviews of Best Western Plus Huntersville 3 stars

Bed was ok. Breakfast was good.

Got a hot tub room as a nice treat for my wife and I. Should have just stayed in one of the other places nearby and saved the money. The girl who checked us in barely talked. Hot tub was deafeningly loud. There were bits of hair and handprints all over the walls. When I turned on the hot tub, some hair came out, and then it got all foamy from what I hope was cleaning product that hadn't been thoroughly rinsed. Vent for the tub was rusted and dented. There was also a door to adjoin the room with the one next-door but both doors seemed uninsulated. You could here every word the family in the other room was saying. Felt like we were sharing a room with strangers. Dead bugs all over the top of the a/c. Room service banged on the door despite us having the do not disturb sign out. Noone at the desk when we checked out. Just toss your keycard in the basket and gtfo. If this was a $50 a night dive motel on the highway I wouldn't have complained but I paid extra for what I thought would be a nice room with a hot tub. Avoid this place.

It was affordable

I had to shower at 4 am with no hot water and something beeped in the hallway all night long

N/A

Tried checking us into a room that was still occupied. Asked for a wake up call twice, to be sure of its importance. Wake up call was not received.

It was easy to get to for the places I needed to be at.

My door handle was sticky. I had to use the keycard more than once to unlock door.

Great

Very clean and comfy

Toilet didn’t flush

It was in rather convenient location

Extremely dirty, awful smell of an old moldy house, armchair ripped off and all in dirty stains, curtains were completely ripped off, plastic lampshade was broken in several places, hangers on the wall with no pictures, King size bed turned out to be two small mattresses put together, one of which was so bad that me and my wife had to sleep on one half of it, shower faucet in the shower- broken- we could hardly to open the water.

Breakfast was very limited and was not hot and what was there didnt taste good.

Bed was worn out and needed replaced. Check in sent us to a room that was not cleaned so we had to go back and them change the room. Room had a lot noise in the hallway.

The room was very clean and the bed was VERY comfortable! I slept great after a long drive!

Breakfast area was empty by 7am

I was traveling to charlotte nc for surgery. i was happy to see upon entering my room that it was clean n tidy. always fresh linen and towels at the ready and the free breakfast everyday was also very gud. if i travel to charlotte nc i will be looking to stay at Best Western Plus.

Great pet rate and acceptance of all sizes of 🐕!

Trash out back was overflowing the entire time we were there. I know employees saw it as they were smoking out there.

Location was excellent as I had a Hearing scheduled at NC DMV Office. Desk and Breakfast staff were outstanding and helpful with each challenge that needed to be addressed. Facility and room were as nice as could be for the age and obvious wear and tear. The breakfast was fresh, hot, and provided a good selection.

To start with, the keycards/electric door lock was a challenge with each use. My card was either demagnetized after each use. (The first time I thought maybe my cell phone had demagnetized them, but it happened after I made sure reprogrammed cards were not exposed. The lock itself seemed to be either shorted or had a low battery). The room was very tidy, but had a stale aroma, there were no USB ports on any of the bedside or desk lamps, and the 110 outlets were loose fitting and didn't work continuously ( phone charger, lap top, and CPAP all intermittently lost power and the plug had to be "jiggled" to retain current). The BED had obviously seen more than a few guest over time, and the mattress desperately needs to be replaced. I had a late check-in and returned late my 2nd evening, so I never brought this to anyone's attention...until now. I didn't have time, energy, or patience to do a room change or mattress change, and the bed was at least better than a couch surfing alternative. Beyond the control of the Hotel, access was a bit of a challenge as the single entrance was inhibited by road construction. You could get in and out, but it was a sometime exciting adventure to do so.