107 Waianuenue Ave, Hilo, HI 96720, United States
#1 of 9 hotels in Hilo
Guests' ChoiceBased on 82 hostel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.8
Free WiFi
9.5
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End of dialog contentReviewed: 5 September 2025
Arellano
United StatesN/a
Staff was friendly.
Stayed in September 2025
Reviewed: 30 August 2025
Douglas
United Statesit would be nice if there was an accessible option a ceiling fan might help to cool the rooms better, when combined with standing fans. I was too warm when I slept with curtain drawn.
1. the 24 hour desk, staffed by friendly youngsters was welcoming. 2. close proximity to Hilo Public Library, which was a revelation. 3. close proximity to Kilauea and Kamahama streets 4. darn good Thai around the corner 5. short drive to the airport 6. WhatsApp chat group a good idea 7. I would have loved some pancakes, but had an early am flight & just missed ‘em 8. kitchen clean & well organized. I encountered one cockroach when turning on the light in the middle of the night. (whatchugonnado?) 9. except the DUDE who left dirty dishes in the sink 10. dorms quiet and ~half capacity. I think the co-ed rooms help to keep things in line. 11. easy reservation & check-in procedures 12. convenient parking
Stayed in August 2025
Reviewed: 7 August 2025
Pheng
United StatesThe room was a bit too stuffy and humid. Even though the bed was very comfortable but the room needs more air ventilation and/or maybe a portable AC.
The location is great because everything I need is walking distance.
Stayed in August 2025
Reviewed: 5 July 2025
Mary
United StatesGreat location! Beautiful decor and furnishings! Lovely chocolate pancake breakfast. Generous and friendly co-travelers.
Stayed in July 2025
Reviewed: 1 July 2025
Myra
PhilippinesThe sink was clogged. There should be constant checking of facilities. Generally, the bathrooms and toilets are clean though.
It was my first time to check-in in a hostel. The room was very comfortable and quiet. The other guests were friendly and considerate. Would love to get back to Howzit in the future.
Stayed in June 2025
Reviewed: 12 June 2025
Florence
SwitzerlandPrivacy (curtain for the bed), staff very friendly, everything was clean
Stayed in May 2025
Reviewed: 27 May 2025
Mary
United StatesDelicious!
Stayed in May 2025
Reviewed: 26 May 2025
David
United StatesSecure luggage storage needed to be improved. The place is too busy for luggage to be left unattended.
Central location near the main bus station with easy and cheap transportation to the Volcano National Park, the airport, and to circle around to the other side of the island to Kona or loop the whole island. Also, there is a Subway and a laundromat an easy five blocks away to keep costs low.
Stayed in March 2025
Reviewed: 22 May 2025
Jun
United StatesA bit noisy on the street early at night.
Clean and great location! The host /receptionist was very kind and gracious!
Stayed in March 2025
Reviewed: 24 April 2025
Laura
GermanyVery new and clean and cute
Stayed in April 2025
Reviewed: 22 April 2025
Platz
United StatesThe employees were outstanding, professionell and very kind. Alan, Megan and Vivien are awesome
Stayed in April 2025
Reviewed: 19 April 2025
Debra
IsraelThe hostel is mostly staffed by volunteers (who were great!). But it would have helped to have some more local knowledge. As the volunteers are also figuring out the Big Island, it felt like the blind leading the blind. Would suggest the hostel to have a more local individual available, perhaps in the evening/early morning, to ask questions. Or alternatively, make some recommendation lists and add some local literature or guides to the common area. Another thing to note, there is a noticeable homeless population in Hilo and around the hostel. While I didn't have any personal problems, you could occasionally hear shouting and yelling outside. However, in order to enter the hostel, you must be buzzed in or have an entrance code, and at no point in time was it threatening.
The hostel was exactly what we needed. During my trip I stayed with a friend, and after she left came back to the hostel alone. The rooms were comfortable with comfortable beds. I took the female only room. Each bed comes with a charging port, side light, storage box (you need to bring your own lock). Windows could open fully to let the breeze through. There were also a ceiling and standing fan available to use. Bathroom and showers were great, with numerous shower stalls available. Showers have soap and conditioner provided. Toilets were also quite nice, providing adequate privacy. The common area is comfortable, with couch areas for communal seating as well as side tables for eating or working. Kitchen was comfortable with everything available to make your own meals. The area is in the heart of Hilo and quite close to the shoreline. There are great local eateries just a short walk away. Additionally, some great museums are just up the road like the Lyman museum.
Stayed in April 2025
Reviewed: 23 March 2025
Douglas
United StatesNo A/C - The Coffee was Terrible!
Security (Combination Codes) 10 - Staff 10 (Especially Will (Manager), Miranda and Cynthia) - Cleanliness 10 - Showers Huge, Lots of hot Water 10 - Room was Large (I was in a 6 bed room), but hot, No A/C. 8 - Common room HUGE 10 Free Pancake Breakfast 10! - Value was OK 7 - Location was OK 7.
Stayed in March 2025
Reviewed: 12 March 2025
Sergiusz
United StatesNothing really, but it would add value if the hostel stuff was more aware of the neighbourhood and would be able to provide some tips for visitors.
The cleanness of the place, especially the bathroom areas exceeded our expectations. Also location is prime - center of second largest town on the Big Island.
Stayed in February 2025
Reviewed: 10 March 2025
Snežana
Serbia/
Lovely atmosphere and nice location. Easy to get to it with the local bus from the airport. Also within walking distance from Rainbow falls.
Stayed in March 2025
Reviewed: 24 February 2025
Wendy
CanadaNothing
Perfectly clean and quiet at night.
Stayed in February 2025
Reviewed: 23 February 2025
Frank
GermanyBreakfast only until 830am (vacation!) No aircon
One of the best hostels I ever stayed at👍 clean, modern facilities, friendly staff, great location.
Stayed in February 2025
Reviewed: 20 February 2025
Michael
United StatesNot enough space to eat! Nice kitchen but limited seating area.
Friendly staff and bed was comfortable. Bathroom was really clean.
Stayed in February 2025
Reviewed: 14 February 2025
Priscilla
United StatesI'm terrified of heights so I was really scared i would roll over and fall out of the bed all night (I got the top bunk) and I was scared to get out of my bed in the morning and climb down. All of the other beds in the room appeared to be taken already so that's why I didn't ask for a different one.
The chocolate pancakes tasted delicious! And I loved the bathrooms! The showers were also really nice as they gave us space to put our belongings where they wouldn't get wet. Sometimes in other hostels, it would just be the shower room and no room to put our dry clothes. I like how many activities they do together at the hostel; if I would have stayed longer I would have loved to have done some activities with the other people staying at the hostel. I think the price was perfect and I got a lot more than if I would have stayed at a normal hotel and paid 200+ dollars for just one night. Also the staff was super sweet and helpful!!
Stayed in February 2025
Reviewed: 10 February 2025
Justyna
United StatesComfortable beds clean bathrooms
Very nice Staff giving great sightseeing recommendations and borrowing us gear. Free pancakes and coffee in the morning!
Stayed in February 2025
Reviewed: 4 February 2025
Donna
United StatesLong flight of stairs
Very clean wonderful coffee& pancakes in morning
Stayed in January 2025
Reviewed: 24 January 2025
Paul
United StatesGreat location, friendly vibe, super clean
Stayed in January 2025
Reviewed: 16 January 2025
Steven
United StatesLocation and staff.
Stayed in December 2024
Reviewed: 16 January 2025
Konstantin
GermanyIt is one of the cleanest Hostels I've been to, also very comfortable rooms with private beds with curtains and private lockable storage facilities. Nice kitchen, big and very clean bathrooms. There are also nice events organized by the hostel
Stayed in January 2025
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