Reviews of Candlewood Suites Houston I-10 East by IHG 2 stars
1020 Maxey Road, Houston, TX 77015, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewIt was clean and safe property
I love the location the property is in
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe location and the price.
No breakfast
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe location was ok
The shower did not work well
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything is new, beautiful, clean. At the front desk, I forgot her name (use read glasses and purple hair) she is amazing! She is so professional and friendly.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewSpacious and clean room. Comfy beds.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThey charged me an extra fee that shouldn't have been charged
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewBrandon at the front desk was very helpful and professional with everything I needed help with. He helped me find a good restaurant close by and gave us good information about the area! Thank you Brandon
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewClean and spacious rooms with lots of facilities to accommodate my family
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewROOM, FRONT DESK MANAGER,SMELL, CLEAN., LOCATION.
NOTHING.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewComfortable and clean
No pool, no breakfast
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewLocation was perfect and the breakfast was very good
Nothing I can think of
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI like the fact that they accepted me and my emotional service animal. The bed was comfy. My bathroom was very clean, room was tidy, and staff was great!
Nothing.
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewEverything, we stayed here after our Airbnb almost got broken into with us inside of it so my husband and I felt super unsafe and very uneasy. We walked in and automatically felt comfortable and our anxiety went down by a lot. The staff were super understanding and very nice! The room was absolutely beautiful!
They don’t offer breakfast but you can look past that due to the very nice staff and beautiful rooms!
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewSupportive staff
I booked for 4 adults and 1 children with breakfast, but when I reached, I was surprised when the hotel staff told me that your reservation is for 1 person and assigned a twin bed. It was very embarrassing... Although they gave me a queen beds room with no breakfast...
I apologize for any issues you may have encountered. At Candlewood Suites, not just our location but all breakfast items can be found in the Candlewood Cupboard for a small purchase price.
Reviewed: 9 December 2024 · Stayed in November 2024
Verified reviewHospitality and the laser space.
Television was not Smart.
thanks so much for your review, looking forward to having your return visit. Team Candlewood Suites