Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Indiana hotel reviews
  4. Portage hotel reviews
  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites 2 stars

2300 Willowcreek Road, Portage, IN 46368, United States

#4 of 14 hotels in Portage

Guests' Choice

Review score

Based on 93 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.8

  • Facilities

    7.2

  • Staff

    7.9

  • Value for money

    7.1

  • Free WiFi

    10.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 23 June 2025

    8.0
    Basic, clean, accommodations
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom sink was very, very slow to drain otherwise, no complaints

    It was very clean… Front desk was courteous… Breakfast was decent. And great location literally at the end of the exit ramp off the highway!

    Stayed in June 2025

  • Reviewed: 23 February 2025

    7.0
    Good
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Mold in the fridge,

    Very quiet, close to highway, good value for the money

    Stayed in January 2025

  • Reviewed: 5 October 2024

    8.0
    over all good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    AC make too much noise

    very very fast internet !

    Stayed in October 2024

  • Reviewed: 10 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the staff was exceptional. the place was clean and quiet.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    It was a pleasant stay for a long weekend. Close to the beach, quiet neighborhood.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Key was not activated for our entire stay so every day we had to go back to the reception to reactivate it. The mattress was a little too hard for my liking.

    Clean, well maintained hotel. We had a great, quiet room. Breakfast was good and the staff was very engaged.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    ok breakfast, no eggs, which was tough for a vegetarian. Only sausage and biscuits

    Perfectly fine stay with good staff but unexceptional for breakfast and room Very comfortable for one night.

    Stayed in September 2024

  • Reviewed: 16 August 2024

    8.0
    Great stay
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The last couple of days we noticed the a/c was not cooling properly as the temperature got warmer. They offered us another room but we didn’t want to move our stuff so we just endured. A little uncomfortable

    Clean and comfortable. They came in daily and picked up garbage and left clean towels. Since Covid most hotels don’t even do that. Usually you have to go to front desk to pick up towels or call front desk for them

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Fairly decent!
    • Group
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I really can’t complain about a thing. Everything was good for the price.

    Conveniently off the 90, the staff was great about accommodating my disabled grandmother and our rooms were pre cooled, which was so thoughtful! The rooms were fairly clean and the breakfast was surprisingly full of variety. The bed was a bit firm for my husband and I, but my grandmother had a great rest, which was of utmost importance. Our stay was excellent for the price, and we would stay again.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    It was a place to sleep comfortably, but the cost is high considering the lack of amenities.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There was no elevator, the design of the building is a bit dated, the hallways did not have air conditioning, and the space to eat was small and cramped.

    The room was clean. There was adequate parking. The location provided a nice quiet backdrop and was not far from places to eat, but they were not walkable.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Reasonable price for a clean room and comfortable bed. Nothing fancy

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Reasonable price for a descent stay. Nothing fancy but clean with comfortable beds

    Stayed in July 2024

  • Reviewed: 13 March 2024

    7.0
    It was okay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been cleaned a little better. Needs an elevator.

    Stayed in March 2024

  • Reviewed: 30 July 2023

    7.0
    Good enough for my stay . I would stay here agin.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Cosmetically worn out . There was a noticeable effort to repair most damages and upgrade....they still have some work to do .

    Clean . Location. Breakfast.

    Stayed in July 2023

  • Reviewed: 1 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    like the room features such as a divide bedroom from living room area

    Stayed in October 2022

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The convenience to areas we needed to be. Staff was friendly and accommodations were Great.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was filthy, the carpet wasn't swept, the air conditioner was full of dust and mold and we had to clean the room ourselves before we stayed. The sink and bathtub had hair and mold in them. We informed the staff and instead of offering to clean it they argued with us and gave us discount. Elevator didn't work and common areas were dirty.

    The bed was comfortable, and the breakfast was good

    Stayed in August 2025

  • Reviewed: 20 July 2025

    4.0
    July 2025 Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    For the price, I was not expecting anything great but it could have been better. It needs an update. The breakfast wasn't very good. Rooms had a musty smell and the sheets almost felt damp.

    The price was much better than most places.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    5.0
    Glad I only stayed one night.
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Looks rundown

    Close to the interstate but still quiet

    Stayed in June 2025

  • Reviewed: 22 October 2024

    3.0
    Never again !!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty musty odor in the whole hotel

    Not much

    Stayed in October 2024

  • Reviewed: 2 October 2024

    5.0
    Needs work!
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    everything!

    Food not great

    Stayed in October 2024

  • Reviewed: 19 September 2024

    10
    Exelente
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and wonderful costumer service

    Stayed in September 2024

  • Reviewed: 6 August 2024

    1.0
    Bad
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The man who cleans the room is not friendly at all and he didn't change the sheets on the bed that were stained. I asked for clean towels and he didn't have any either.

    Nothing

    Stayed in August 2024

  • Reviewed: 5 August 2024

    5.0
    Bad
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated, strong smell of mould inside the motel and particularly in our room. The breakfast was ok. But very tired building and furnising that is in bad shape.

    Close to the interstate.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    4.0
    If it wasn’t for the nice lady at the desk, I probably wouldn’t have stayed after seeing the conditions of the rooms.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our room wasn’t very clean. I actually requested a different room because of how dirty it was… I found sun flower seed casings, splatters on the walls, and a stash of toenails... which is what drew the line for me.. Our second room was also dirty. The sheets smelled clean but appeared to have stains on them. Looked like a rusty iron went across it. As well as a green paint marker stain. The bathroom floor needed a decent scrub. There was a brown substance that looked to have dried and crusted to the tile. It reminded me of gravy. Not sure what it was. Splatters on the walls as well. Lock on the entry door was weird. Didn’t feel very safe. The fan wasn’t ran on a different switch for the toilet and shower room. Fan was loud and annoying, not very good for a relaxing shower. Haven’t received my 25$ deposit back either.. it’s been 2 days. The front desk employees were so kind and helpful. Very nice ladies. They really tried to make things right. Honestly I just wanted to find a different hotel but I had plans and we were running late so we just stayed there. Breakfast was really good. They had a decent variety of foods. Warm and tasty. Tea and coffee bar was very convenient. Hot water machine, vending machine and ice machine were useful.

    The location was out of the city, but close to the amenities. The front desk ladies were very nice. Breakfast was delicious. Check out was later than most hotels and Check in was smooth. Tv worked well. AC was very refreshing. Hair dryer worked great. Water pressure and temperature were fantastic. Shower had a decent sized tub for a bath. Toilet and shower are separate from sink so I could do makeup without worrying about my partner needing privacy on the toilet. Iron and board worked good. Lamps had outlets for devices, super convenient. Full body mirror was very nice for getting ready to go out.

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: