7.1

Reviews of Quality Inn 2 stars

535 Wiley Parker Road, Jackson, TN 38305, United States

  • Margot

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Loved the snappy redo of an older hotel

    Sink wouldn't drain quickly

  • Alivia

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Bed was so soft and comfortable! The staff we encountered were SO kind and helpful!

    Only complaint was that the pillows are a little small and it is not the most updated hotel.

  • Olivia

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Location was nice

    Not clean

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  • Iva

    Reviewed: 31 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Gooch

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Debbie

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Alicia

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Rachel

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Michelle

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
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  • Margerite

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Diann

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Easy access

    The facility elevator was dirty and the floor was all tore up and you had to push the up button on the 2nd floor to get it to go down

  • James

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
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  • Gerald

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    The decor of the room was nice and had all the amenities that we needed.

    I arrived at his hotel at 2:00, with check in at 3:00. Three cars were in the parking lot, and I asked the clerk if we could check in. He said he would have to charge me an early check in fee for 1 hour. Upon checking in at three, mistakes were in billing my credit card and I still have two extra room charges that are still on my charge card, that they say will come off. They refused to admit it was their mistake. When entering my room, a large spider around the size of a quarter ran across my bed and after killing it, took it to front desk. The bed was on a metal frame and every time you got out of the bed, it made a lot noise and woke my wife multiple times. The comfort of the bed was reasonable, but the tiny, tiny pillows were a disappointment. Breakfast was OK, very minimal but adequate.

  • Debra

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Jessica

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Clean and very easy to get to

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  • Suzanne

    Reviewed: 19 June 2025 · Stayed in March 2025

    Verified review
  • Chris

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
  • Iva

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review
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  • Mark

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Very clean

    Tough mattress. I know it won't be like home

  • Reeves

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review
  • Ernest

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
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  • Mary

    Reviewed: 11 April 2025 · Stayed in March 2025

    Verified review
  • Mary

    Reviewed: 3 April 2025 · Stayed in March 2025

    Verified review

    Nice place and great location to the event we was having. Inside is nice. Outside the flowers are absolutely beautiful. Parking lot very clean. Decent breakfast.

    We checked in to find out that they Do Not have connected rooms. Also, the lady at check-in had 2 small kids under 2 screaming as she was checking us in. I have to clean the filters in the units on both rooms. No iron in either room. The bathroom floor was sticky. So I had to clean them. Used soap was left in the shower of one. The one bathroom door would not lock. Floors look like no one vacuumed them. The elevator had mens parts draw all over the button pad. All the outside doors are left open and unlocked for anyone to walk in without a key. That was the most concerning part of all of it. Tv can't hook up game systems.

  • Kayla

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    Chantel

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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