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  5. Reviews of Extended Stay America Suites - Frederick - Westview Dr

Reviews of Extended Stay America Suites - Frederick - Westview Dr 2 stars

5240 Westview Dr, Frederick, MD 21703, United States

#25 of 29 hotels in Frederick

Guests' Choice

Review score

Based on 181 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.2

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    7.1

  • Value for money

    6.7

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 5 September 2025

    6.0
    Okay.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not the cleanest. Smelled like urine by the staircase.

    It was affordable.

    Stayed in August 2025

  • Reviewed: 20 July 2025

    6.0
    Good enough, but overall disappointed.
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were brown stains on the sheets, and trash under the chair in the corner.

    The air conditioning was great. Shower was good.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    7.0
    I paid for what I got
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Filthy carpets

    Safe area

    Stayed in June 2025

  • Reviewed: 7 March 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People living there and it smelled

    Location

    Stayed in December 2024

  • Reviewed: 15 December 2024

    5.0
    Gross
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like smoke, the carpet looks like it has never been cleaned since installation, and the counters and toilet seat were dirty upon arrival.

    I liked the location

    Stayed in December 2024

  • Reviewed: 7 November 2024

    5.0
    Not a be back for us
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Definitely lacked in cleanliness. Doors finger printed all over and debris on floors and especially elevator.

    Location

    Stayed in November 2024

  • Reviewed: 27 September 2024

    5.0
    Would not stay again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty, outdated, noisy

    Good location

    Stayed in September 2024

  • Reviewed: 29 July 2024

    6.0
    Don’t really recommend it. Was fine for one night and was looking for something cheap. Basically, you get what you pay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was full of mildew and mold. Also, was double charged.

    Convenient location

    Stayed in July 2024

  • Reviewed: 24 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dated and tired. Poor facilities. Very poor almost non-existent breakfast. Would not recommend

    Large room

    Stayed in June 2024

  • Reviewed: 21 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Well where do I start. Never no one at the front desk most of the time. They should have carpet on the floors or something so you are not walking on that floor with your feet. The tv should be on a higher stand then what is. Because when you are laying in bed you hardly see it. And they should have a different part of the hotel foe family that are being house there. And another part for other guess that's there for s couple of days. And the breakfast is a joke all you get is some little protein bars and oatmeal in a pack where you use hot water for it. I usely stay here twice a year when I come to Maryland from Florida. But every time lately there are kids dog's there it's like a house in apartment's. They don't clean your room if you are there for five days. They wait until you leave just a few things that others places don't do. But they charge you like you in a 4 star place but really it's a 2 star. I guess it was my choice staying there. But u might be moving on from here when I come back in October. They could puts some rugs on the floor or something 🤔.

    It's as a big fridge in there so you can put more things in there

    Stayed in May 2024

  • Reviewed: 23 April 2024

    5.0
    Clean room and bathroom. Need fixing, furniture, appliances
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Entire furniture outdated, room and lobby. Smell from the bathroom vent when you switch on the light was a very bad odor. Smell in the hallways (likely from the carpet). Too many dogs (everyone we saw on the property had 1-2). Very thin walls to hear other guests (which kept us up most of the night, 3am). Old appliances that are faulty so be careful about the microwave. Bottom of the refrigerator froze everything in just a few hours. No kitchen amenities inside the room. No coffee machine. Some guests are actually living there (helped a lady inside with groceries and saw the room with her kids). No ice machines. TV is very small like a 32". Just a small shampoo and bar soap in the bathroom. We also had to fix the water stopper in the bathroom sink

    Clean. Great location. Flooring inside the room was good (wooden) which elimated any bad odor

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    I did not try the breakfast, but the facility was over all clean. They could have done more for the leaking ceilings. This has nothing to do with hotel staff, but I would suggest using lighter carpet and paint colors, as all the dark colors everywhere give dingy and drab vibes even though the hotel itself is clean

    The location is great. The area is amazing. There are a lot of places to eat and activities to do close to the hotel. The staff was very friendly, welcoming and helpful

    Stayed in April 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tub has hair in it and couldn't get the heat to go off

    Accessibility to many restaurants and stores, room had a kitchenette

    Stayed in February 2024

  • Reviewed: 10 October 2023

    6.0
    We received a room that wasn’t ready to be used.
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First room we walked into had a large blower machine drying the carpet in it. The room didn’t smell good. If they had shampooed the carpet, it should have smelled better. (I used to be a chambermaid). Elevator smelled weird as well. Like someone puked in both room and elevator. Carpet in second room looked dingy. Staff member made us feel that she was doing us a favor by finding a room that was ready to be occupied. When changing us to a different room she said normally she would have to charge us another $10 because the only room left had two beds but that she would “keep the same price” for us. Booking.com said it had free breakfast. There was cooler, hot water (tea and cocoa) and three granola bars.

    Nice that it had a full kitchen. Beds were comfortable.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast really wasn't nothing there.

    Stayed in October 2023

  • Reviewed: 20 August 2023

    7.0
    We didn’t pay a lot, thankfully or I would have been upset.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cheap fix’s on things. No ice in the freezer ready and no ice machine. No cups in the room or shower curtain. What’s offered for breakfast is NOT breakfast. Coffee was horrible, had to leave and buy some.

    The price, bed was super comfortable. Front end staff was very nice.

    Stayed in August 2023

  • Reviewed: 25 June 2023

    6.0
    Guest
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Doors left unlocked

    Service

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Electric out lit didn't work

    Kitchen

    Stayed in June 2023

  • Reviewed: 5 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights

    I wish they had better cable channels. We were able to watch the World Cup so it was okay. Better shower heads would have been preferable. The spray was too misty. it took a long time to rinse off. If were travel back to that area again we would most likely stay again because of the staff, the location and the rate.

    The location is good close to shopping and dining locations. The room was decent though we did not spend much time in it. We stayed in this facility because of the kitchenette. We used their kitchenware. They provided everything including a toaster. It was a shorter stay as long as we could make pancakes and french toast we were fine. The staff was awesome!

    Stayed in November 2022

  • Reviewed: 5 January 2023

    6.0
    Extended Stay is a decent place to stay when you have children who don't always like to eat out
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 8 nights

    Our freezer did not work well. The staff immediately replaced the whole fridge. The lamps need to be checked. They did not all work and the bulb holder on one was broken. The smaller cooktop burner was extremely slow and needs replacing. We reported these things at the end of our stay. Also I wish they had some better cable channels, we didn't watch much TV. We brought a lot of games to play on our second trip.

    We did not have breakfast. We brought our own. We rented with you because of the kitchenette. The room & bathroom were well sized and very clean. The staff was very polite and helpful. For the price the facilities were decent. The beds were comfortable. The bathroom was clean and well lit. We stayed in November and came back in December. The rate and the staff are what brought us back. The room we stayed in in December was upgraded. There was a granite countertop, an additional lamp for reading and 2 additional chairs, one for reading and an additional office chair. The fridge was newer (the first fridge). When we stayed in November we used the provided cookware and utensils. When we came back in December we brought all of our own things as a personal preference. The dishes, flatware, cooking utensils and cookware were all fine. We had the space to bring our own so we did. I just wish there was an oven or a countertop oven to re heat things I dont't always like to use the microwave.

    Stayed in January 2023

  • Reviewed: 17 November 2022

    5.0
    The space was generous. The rooms need updated.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The facility needs some repairs, upgrades.

    Breakfast was minimal but adequate. Location was superb.

    Stayed in November 2022

  • Reviewed: 11 November 2022

    5.0
    nice place just sticky floors
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the floors were so sticky in my room.

    near food

    Stayed in November 2022

  • Reviewed: 11 October 2022

    6.0
    Local,economical and convenient
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Upkeep

    The staff was very friendly

    Stayed in October 2022

  • Reviewed: 7 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The whole third floor smelled like cigarettes very strong and I don't smoke. My room wasn't a smoker room. But you could smell it very bad. I have stayed here before. But I don't think I will be back. The breakfast is a joke. All they have is one kind of oatmeal in package. Only thing was good was the coffee. When they say free breakfast that's not true. I'm very disappointed with the place.

    One of the staff really help me out by relocating me to the first floor. Because the third floor was really bad and stinky with cigarettes. But the staff should have done something with that floor before they gave me the room.

    Stayed in October 2022

Showing 1 – 25

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