Reviews of Sleep Inn 2 stars
2100 West Wackerly Street, Midland, MI 48640, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewConvince and comfortable
One of the front desk employees was dismissive
Hello joy, Thank you for sharing your feedback regarding your experience at our front desk. We strive to provide exceptional service, and I appreciate your insights. It’s important to us that all guests feel welcomed and valued. Your comments will be shared with the management team for further review as we continuously seek to improve our guest experience. We hope to welcome you back in the future to provide you with a more enjoyable stay.
Hello joy, Thank you for sharing your feedback regarding your experience at our front desk. We strive to provide exceptional service, and I appreciate your insights. It’s important to us that all guests feel welcomed and valued. Your comme… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood pick!
Nothing
Hello Jerry, Thank you for your feedback. We're glad to hear you found your selection to be a good choice. If you have any specific comments or suggestions for improvement, we would love to hear them as we strive to enhance our guest experience. Your insights are valuable to us, as they help shape future stays for our guests. We hope to welcome you back soon!
Hello Jerry, Thank you for your feedback. We're glad to hear you found your selection to be a good choice. If you have any specific comments or suggestions for improvement, we would love to hear them as we strive to enhance our guest… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe staff…Very friendly and helpful!!
Wifi wasn’t working well….
Hello Carol, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our staff to be friendly and helpful. We continuously strive to improve our services, including WiFi connectivity, and your input is invaluable for identifying areas for enhancement. We hope to welcome you back on a future visit so you can experience the best we have to offer.
Hello Carol, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our staff to be friendly and helpful. We continuously strive to improve our services, including WiFi connectivity, and your i… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGiven room that was quiet and away from traffic noise. Appreciated good working shower and AC that kept room temperature comfortable. Had to leave early am so breakfast isn't a draw for us. Best room we have had at this facility for a while.
Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed a quiet room and appreciated the comfortable shower and AC. Your feedback helps us maintain our standards and ensure our guests have pleasant stays. We hope to welcome you back in the future for another enjoyable visit.
Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed a quiet room and appreciated the comfortable shower and AC. Your feedback helps us maintain our standards and ensure our guests have … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewthe staff: kenny larson did a fine job. excellent customer skills. Abdullah , night manager, resolved a noise issue and did so with professionalism. housing friendly and fast!!!
the facility looks tired. needs a update …
Hello Kimberly, Thank you for sharing your feedback. We're glad to hear that Kenny and Abdullah provided excellent service during your stay and effectively addressed your concerns. We appreciate your comments regarding the facility, as we continuously strive for improvement to enhance the guest experience. Your insights are valuable to us, and we will share them with our management team to consider for future upgrades. Thank you for choosing to stay with us.
Hello Kimberly, Thank you for sharing your feedback. We're glad to hear that Kenny and Abdullah provided excellent service during your stay and effectively addressed your concerns. We appreciate your comments regarding the facility, … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation
How hard is it to clean the windows? Filthy windows makes you wonder about cleanliness of hotel.
Hello Suzanne, Thank you for sharing your feedback regarding the window cleanliness and your concerns about overall hygiene. We appreciate your perspective, as it aids us in assessing areas for improvement. Our team prioritizes maintaining high cleanliness standards and will take your comments into consideration in our ongoing efforts to enhance guest experiences. Your insights are valuable, and we hope you had a pleasant stay despite this issue.
Hello Suzanne, Thank you for sharing your feedback regarding the window cleanliness and your concerns about overall hygiene. We appreciate your perspective, as it aids us in assessing areas for improvement. Our team prioritizes maintaini… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation was. Close to highway.
Asked for quiet room and was placed first near another room with barking dog. Asked for different room and front desk staff was sarcastic.
Hello Valerie, Thank you for sharing your feedback. We strive to accommodate all guest requests and regret to hear that your experience did not meet your expectations. Your concerns regarding room placement and staff interaction will be noted to enhance our services. We appreciate your insights and hope you had a chance to enjoy the surrounding area during your stay with us.
Hello Valerie, Thank you for sharing your feedback. We strive to accommodate all guest requests and regret to hear that your experience did not meet your expectations. Your concerns regarding room placement and staff interaction will be no… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewFloor was not swept. Cracker crumbs or some snack item was on the floor. I found a dime on the floor so I know no one swept the rug.
Hello Earl, Thank you for sharing your experience with us. We appreciate your feedback regarding the cleanliness of your room. Our housekeeping team strives to maintain high standards, and we will ensure that your comments are noted for future improvements. We hope you'll consider staying with us again, so you can experience the level of care we aim to provide.
Hello Earl, Thank you for sharing your experience with us. We appreciate your feedback regarding the cleanliness of your room. Our housekeeping team strives to maintain high standards, and we will ensure that your comments are noted for fu… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe location was perfect for what my son and I were in town for. It was close by restaurants and the activities that we had planned for the weekend. The breakfast was nice and had plenty of suitable options. We particularly enjoyed that there was tea available in the evening. The staff was very kind particularly the woman that checked us in, and the nice gentleman that took my noise complaint from the room next door to us and asked them to quiet down. It made a huge difference, and we were very grateful.
The only complaint I have is about other guests, so nothing negative about the hotel itself. We had some extremely rowdy guys next door to our room Saturday night blasting music, talking extremely loudly, and crashing around the room. Naturally, this kept my son and I awake because they were partying until at least 2:00AM. I inevitably had to go to the front desk to complain about them, and the nice gentleman that was working that night kindly took care of it. Even all the kids that were there the night before for a baseball tournament were quieter than these drunk guys.
Hello Kathleen, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you enjoyed our location, breakfast options, and the kindness of our staff. We understand how disruptive other guests can be, and we appreciate your patience during that incident. Your comments have been noted, as guest comfort is a priority for us. We hope you and your son have many wonderful memories from your trip, and we look forward to welcoming you back in the future.
Hello Kathleen, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you enjoyed our location, breakfast options, and the kindness of our staff. We understand how disruptive other guests can be, and w… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewRather had a room not so close to the lobby.
Hello Earl, We appreciate your feedback regarding the room location. We strive to accommodate all guest preferences and will take your comments into consideration for future stays. We hope you had a pleasant overall experience during your time with us.
Hello Earl, We appreciate your feedback regarding the room location. We strive to accommodate all guest preferences and will take your comments into consideration for future stays. We hope you had a pleasant overall experience during you… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewDid not get to eat we had a hospital appointment at 6 am
Hello RIchardson, We apologize for any inconvenience you experienced during your stay. We understand how important it is to have a meal available, and we regret that you were unable to do so due to your early morning appointment. Our team is constantly working to improve guest services, and we appreciate your feedback to assist in this process.
Hello RIchardson, We apologize for any inconvenience you experienced during your stay. We understand how important it is to have a meal available, and we regret that you were unable to do so due to your early morning appointment. Our team … Show more
Reviewed: 4 March 2025 · Stayed in December 2024
Verified reviewReviewed: 4 March 2025 · Stayed in December 2024
Verified reviewReviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified review