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Reviews of Quality Inn & Suites Ottumwa North 3 stars

125 West Joseph Avenue, Ottumwa, IA 52501, United States

#3 of 8 hotels in Ottumwa

Guests' Choice

Review score

Based on 103 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 5 August 2025

    7.0
    Clean and comfortable. Food wasn’t good.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dated, dreary entry. Breakfast was awful. Coffee, eggs, sausage were terrible. Sausage gravy was good but biscuits were awful.

    The price, bed was comfortable. Room was clean.

    Stayed in August 2025

  • Reviewed: 16 June 2025

    7.0
    Just what we needed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Window air conditioning went on and off all night. The room would get too warm then a burst of cool. Loud air conditioner. GPS had a hard time finding it- Google maps.

    Breakfast was good. Nice to have it free with prices today . Friendly staff.

    Stayed in June 2025

  • Reviewed: 21 March 2025

    7.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people that stayed across the hall.

    Good breakfast and friendly staff.

    Stayed in February 2025

  • Reviewed: 17 March 2025

    8.0
    Cheap stay that covers all the bases.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms are small, but to be expected at this price point. Rooms are slightly dated and show wear and tear.

    Clean rooms Great breakfast with lots of options Pool and hot tub indoors that actually works Laundry on site (coin machine operated)

    Stayed in March 2025

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The spa is still out of order

    Stayed in December 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and comfortable

    Stayed in October 2024

  • Reviewed: 31 August 2024

    9.0
    Friendly staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed there a year ago and was happy with the accommodations so stayed there again this year.

    Stayed in August 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower could use more water pressure.

    Staff was nice, rooms has been updated. Lots of grass, great if your traveling for a dog show.

    Stayed in July 2024

  • Reviewed: 30 October 2023

    8.0
    For a last minute booking we enjoyed our stay here, would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The beds/bedding was not very comfortable but wasn't terrible either. The parking lot surrounding needs some work but overall was a nice stay for the price

    The breakfast was pretty good lots of options, the pool and hot tub were nice. We liked that the hot tub was away from the pool so it was quieter. The rooms were newly updated and we were put in a room right near the pool which the kids loved!

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Great place to stay if you have pets. Breakfast good and staff very friendly.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Under construction (outside needs cleaned up) and road to hotel a little rough. Needs grab bar for shower.

    Breakfast and pet friendly

    Stayed in October 2023

  • Reviewed: 8 September 2023

    9.0
    Very nice!
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need more pool towels. There were none but during our swim the guy brought two clean ones. And collected the dirty ones. There weren’t a lot of people swimming.

    Newly remodeled and comfortable rooms. Breakfast great. Best hotel biscuits I’ve eaten.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    clean and good breakfast. very nice staff.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Newly remodeled room had no towel racks or even hooks. The policy was to only have maid service upon request and towels were only changed by request. However, with no towel racks or hooks. . . where were we to put wet towels to dry for next day use.

    Breakfast was good however, they were out of orange juice for 3 days of our stay. Beds were comfortable and room was clean.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    8.0
    For the price it was good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was nice for the money. The parking lot needs to be cleaned up. I know they are remodeling, but they need to get rid of alot of stuff

    Breakfast was good. The location was good. Very friendly and accommodating.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Good stay, reasonable rates, hot breakfst.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    There's a lot of construction happening, which is good, but they could vacuum the hallways. Parking lot also needs to be resurfaced.

    Friendly staff, clean updated rooms , convenient location.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lots of continuing construction. Hallways don't match rooms.

    Newly renovated rooms. Breakfast!!!

    Stayed in July 2023

  • Reviewed: 1 July 2023

    7.0
    Good price, clean room, worked for a overnight stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location appeared to be a little sketchy and somewhat confusing to find.

    We had a newly renovated room which was nice. When all renovations are done it will be better.

    Stayed in June 2023

  • Reviewed: 8 May 2023

    7.0
    If the other nearby hotels are as overpriced as they were this year, I wouldn’t hesitate to book this hotel again.expens
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Needed to make three trips to the front desk trying different tools to get bathroom sink drain open.

    comfortable bed, quiet. desk manager was helpful.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Small pool. Hot tub is located outside of the pool area and the hallway surrounding was complete soaked when trying to get to our room. Check-in took longer than expected, as staff could not be reached for 10 minutes.

    Good value for a last minute booking. Room was clean and comfortable. Close to restaurants.

    Stayed in April 2023

  • Reviewed: 19 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed

    The staff was amazing

    Stayed in March 2023

  • Reviewed: 5 August 2025

    5.0
    This a dump I will never stop there ever again the rating 1 my in book I have stay in alot motels.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smells like like cleaner or bug spray the bathroom shower was dirty around the bottom & the sink had hair in didn't drain right. The TV didn't want to work with the remote and the beds were hard as rocks .Than in the morning i was getting ready to take shower there was live centipedes & bugs on the floor in main room and bathroom that had kill than flush down the stool.

    It was nice and quiet .

    Stayed in August 2025

  • Reviewed: 15 May 2025

    4.0
    Nice room. Dirty entrance
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The evening care taker was sitting out smoking when I arrived and the entrance area looked like a sketchy smoker hang out. Very uninviting, plus the front counter and check in area smelled of smoke. Thank goodness the room didn't. Although, there was a few bugs crawling around in the room.

    Decent room good amenities.

    Stayed in May 2025

  • Reviewed: 9 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot tub closed at 10

    The hot tub

    Stayed in April 2025

  • Reviewed: 5 April 2025

    5.0
    I know the have been remolding for a while so thought it would look a little fresher.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lamp was broken, roaches in sink in the morning, and no outlets near bed for phone chargers and CPAP. No mirror except for bathroom. Junk behind hotel still there after over a year.

    Pet friendly and easy access to outdoor. Nice water pressure for showers.

    Stayed in April 2025

  • Reviewed: 23 March 2025

    1.0
    Never again
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    None of it there were gun shots all night the phone in our room didn’t work a party going on in the hall all night

    It was horrible the breakfast you were watched to see how much you took then none of it tasted good milk spoiled bacon not done gravely to just water biscuits cold

    Stayed in March 2025

Showing 1 – 25

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