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  5. Reviews of Extended Stay America Select Suites - Phoenix - Mesa - West

Reviews of Extended Stay America Select Suites - Phoenix - Mesa - West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1920 West Isabella Avenue, Mesa, AZ 85202, United States

#37 of 56 hotels in Mesa

Guests' Choice

Review Score

Based on 365 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.5

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 9, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This place was nice but there were a few things off I got put in a room with no curtain so I had no privacy at all which I thought was weird and wasn’t offered any discount or compensation for the lack of privacy and sleep

    Stayed in June 2025

  • Reviewed: May 26, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't the heavy cigarette smell it smelled like a casino

    Comfortable room good beds loved that it had a stove

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Good.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    The pounding of the “heavy footed” neighbors above me Thursday and Friday of my stay. Not your cause.

    The location, quiet, nice staff.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    6.0
    Good price, was clean
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Check in staff collecting marketing data. You don't need my phone number, nor email to rent me a room.

    Near Hwy 60 is good.

    Stayed in May 2025

  • Reviewed: April 29, 2025

    8.0
    Nice, comfortable and conveniently located down the stree from the hospital
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property was great

    Very convenient

    Stayed in April 2025

  • Reviewed: April 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That I was unable to get a refund for a room. I did not stay in

    The size of the room was very big and roomy

    Stayed in March 2025

  • Reviewed: April 20, 2025

    6.0
    It’s just a room and a bar of soap
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 16 nights
    • Submitted from a mobile device

    No breakfast, no coffee maker, no ice machine, dishes and pots/pans have to be purchased, you are charged for any type of call you try to make with the telephone, no onsite maintenance, no security after hours. Nothing but people smoking cigarettes and marijuana out front and loud bass from cars 24/7.

    Coin op laundry room available, friendly helpful staff

    Stayed in April 2025

  • Reviewed: April 6, 2025

    6.0
    Overall, a decent hotel, but cleanliness could be improved.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The water was lukewarm. Cleaning services did not check in. One of the attendants had bedbugs.

    Overall nice property

    Stayed in April 2025

  • Reviewed: March 25, 2025

    8.0
    Horrible
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No night clerk. My key card didn’t let me back in I need to be refunded or credit account

    Quit & clean

    Stayed in March 2025

  • Reviewed: March 19, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee in room

    No breakfast or coffee at this location Towels were very poor quality Ironing board broken Staff was very nice

    Stayed in March 2025

  • Reviewed: March 12, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Office opens at 9am. Room was basic.

    Good location. Washer and dryer available for 3.00/load. Large fridge.

    Stayed in March 2025

  • Reviewed: February 16, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Be aware that there is no breakfast provided. If you plan on cooking you will have two burners and a microwave but no plates, utensils, glasses, or cookware. These are available on site for PURCHASE. All we had provided were two small plastic cups in-the bathroom.

    Very clean and comfortable. Easy access to and from freeway.

    Stayed in February 2025

  • Reviewed: January 25, 2025

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Left a hotel down the street because it was filthy. Checked in here, was much better. Nice clean rooms.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    7.0
    Good
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Had to pay to use kitchen supplies. There was no mention of that prior to check-in! For coffee drinkers, no coffee maker in your kitchenette! No free breakfast, which we knew ahead of time. Only amenities were 1 bard hand soap, 1 bar bath soap, a shampoo and 2 plastic glasses. Question if the location was safe. But the bad report is that not 1, not 2 but 3 nights in a row the couple next door yelling, screaming, swearing etc starting at 4:30 am in the morning! Finally called front desk to report and explained that if they flared up again, I was calling the police for a domestic!

    Convenient location. Comfortable bed.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    7.0
    Can’t wait to see yall again
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls are too thin you can hear the people on all sides,couldn’t sleep.

    Everything was nice

    Stayed in November 2024

  • Reviewed: January 6, 2025

    8.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee in the rooms, and no front desk attendant until 9 am

    Right off the freeway and close to the medical center

    Stayed in January 2025

  • Reviewed: January 2, 2025

    6.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like how it was so confusing to find the rooms and the toilet didn’t work the whole time I was there

    I like that it was really close to where I live

    Stayed in January 2025

  • Reviewed: November 10, 2024

    8.0
    Good
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Good

    Stayed in November 2024

  • Reviewed: November 5, 2024

    8.0
    Stay was not cheap but we appreciated the location and a clean, comfortable room.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    I would lose the carpet next time the facility undergoes a refresh. Carpet is hard to keep clean. Other than that, there were no complaints about the room.

    We came up from Tucson so my son could attend a wedding and I could return to Michigan the following morning. The facility was easy to locate, was clean and modern and I appreciated having the kitchenette in the unit. I was able to walk across the parking lot to a Jamba Juice to get a smoothie. The beds were comfortable, it was really nice to have a full-sized refrigerator, the bathroom was large and clean, the shower head was nice. I walked outside the hotel the following morning. There is a very nice neighborhood directly across the street from the hotel where I was able to walk along a series of canals and bonds with a paved pathway and felt safe.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    8.0
    excellent service, good location and rooms up to expectations
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    we had to walk a little to the back of the hotel because there was no parking there, no biggie

    Person at the reception was very nice, she tried and managed to attend several customers ,including me, at the same time. kudos to her

    Stayed in October 2024

  • Reviewed: October 17, 2024

    8.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hair dryer

    Stayed in October 2024

  • Reviewed: October 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom sink plugged. Toilet water refill to tank took 1/2 hour to fill for a second flush.

    Clean. NICE BED. COMFY

    Stayed in October 2024

  • Reviewed: September 29, 2024

    6.0
    Pleasant
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    when we got to hotel we were told booking overbooked and didn't have rooms but they had a single full bed we can get for 97.00, having traveled for 4 hours we took the room, so our room cost 200.00. since we didn't use booking we'd like our money back, we did try calling but after an hour I hung up

    the hotel was nice

    Stayed in September 2024

  • Reviewed: September 13, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's no pool or Jacuzzi hot tub at this location.

    I liked that I had gotten my sleep in between job locations.

    Stayed in September 2024

Showing 1 - 25

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