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  5. Reviews of Extended Stay America Suites - Clearwater - Carillon Park

Reviews of Extended Stay America Suites - Clearwater - Carillon Park 2 stars

2311 Ulmerton Road, Clearwater, FL 33762, United States

#81 of 84 hotels in Clearwater

Guests' Choice

Review score

Based on 276 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.9

  • Facilities

    5.4

  • Staff

    6.6

  • Value for money

    5.7

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 9 August 2025

    6.0
    It was ok but not clean
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Noice

    Parking

    Stayed in May 2025

  • Reviewed: 2 August 2025

    6.0
    The state would’ve been acceptable. Have there been a responsible and respectful manager running the operation. I’ve bee
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    I had to change rooms four times due to insufficient accommodations, including mold and urine, stains and hair on carpet. I wasn’t happy that the pool went down and stayed down for over the last two weeks of my stay there. I was told every other day that it would be fixed shortly. This was supposed to be part of my self rehab after coming out of the hospital. No compensation was ever offered and the manager Anthony became worse. On a Saturday before the end of my week he walked by a table that I was sitting at and told me that the company will no longer rent it to me. The whole table was shocked as I was and I asked him. Why is this? He responded that he didn’t like the way I spoke to him in front of his boss.

    It was affordable. The assistant manager (Nicki), maintenance mean Bepin and the cleaners Mike & KJ went above and beyond to make my stay as best as possible Despite the managers (Anthony) lack of professionalism from the start.

    Stayed in July 2025

  • Reviewed: 28 May 2025

    4.0
    For the cheapest hotel in the area I guess you get what you pay for.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The door to our room was stuck when opening it. We had to turn the handle and push the door up to get the door to open. The bed was very uncomfortable. The tv in the room didn't work at all. The batteries in the remote were dead so I turned the tv on with the button but then there was no signal to the tv. The Ice trays in the room were disgusting.

    The staff was friendly and helped with anything we needed.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    6.0
    Average
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    Stayed in April 2025

  • Reviewed: 26 February 2025

    5.0
    It was alright if you only need to sleep and be in and out
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place took a beating during the last hurricane and it is currently under construction. There were a lot of tarps and the hotel was falling apart a bit.

    Reception attendant was great. She was very nice and informative

    Stayed in February 2025

  • Reviewed: 24 February 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There were live roaches and signs of an infestation.

    Bed was comfortable

    Stayed in February 2025

  • Reviewed: 15 December 2024

    5.0
    Could have been better
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was rude

    The bed

    Stayed in December 2024

  • Reviewed: 8 December 2024

    6.0
    The staff was extremely pleasant, room was a nice size; however, the floors were filthy
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    The floors were filthy they have not been mopped in quite awhile.

    Location and accessibility to highway yet, no directly on the highway

    Stayed in December 2024

  • Reviewed: 3 December 2024

    5.0
    Passable
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was rude and disrespectful. Made me wait two hours past my check in time due to rooms not being ready. Requested 1st floor due to handicap and them not having an elevator. I was given a second floor room even after waiting two hours for a supposed ground floor.

    Location was good

    Stayed in October 2024

  • Reviewed: 18 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dated. Stained tub. Floor was dirty

    Close to airport

    Stayed in November 2024

  • Reviewed: 5 October 2024

    4.0
    Wow. Not a positive.
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything else

    Clean linen and towels

    Stayed in October 2024

  • Reviewed: 12 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Surprised that it was so disgusting it such a nice area

    Location

    Stayed in August 2024

  • Reviewed: 7 July 2024

    4.0
    Pros and cons
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Thr tv kept turning off. When maintenence came to look at it it wasn't acting up. Then it starting messing up again our last day. Fridge didn't seem to get super cold. And a couple experiences with other guests made me a bit uncomfortable. Questionable Stains on bathroom sink. People drinking at thr pool.

    Thr pool was nice. Beds comfortable. The staff was pleasent. Decent location.

    Stayed in July 2024

  • Reviewed: 18 June 2024

    4.0
    The location and privacy was great. The size of the room was great. There was no hot water to shower.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot water, customer service was poor until my boyfriend arrived

    Location

    Stayed in June 2024

  • Reviewed: 22 March 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 27 nights
    • Submitted via mobile

    Too much smoking going on right outside the room. We had to endure the smoke throughout our stay. Management couldn't really control that.

    The location was very convenient. Had everything close by.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Disappointment at a frequent happy place
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the black dog hair on my sheets and lamp shade. I didn't like the animals everywhere and there poop in the grassand walkways everywhere you step, and I didn't like the fact that my keys didn't work and everytime I left I had to get someone from the front desk to let me in

    I liked the location, the convenience to publix panera bread, and the gas station.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    4.0
    was not happy at all with the price and the room didn't match up that's for sure.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    very outdated and the landscape was terrible and also dog poop right by my walkway to my room. Room was dark, chair was broke room was not worth the price I paid. Very disappointed

    I was very disappointed for the price I paid and the quality of the room

    Stayed in February 2024

  • Reviewed: 2 January 2024

    6.0
    A little dated...
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dated facility. Stove eyes were caked with years of crud, glad I didn't need to cook. Otherwise clean enough. Breakfast items were stale.

    Clean room, quiet. Good location. Nice staff.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    5.0
    One night stay.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel safe, felt like I was in the hood. Definitely didn’t look like the pictures. Top lock didn’t work. Tub was nasty . We didn’t use it. We laid on top of sheets. We bought our own thank God. Cops was there looking for someone. Didn’t sleep to well,was paranoid. Definitely left before check out.

    Employees was nice

    Stayed in November 2023

  • Reviewed: 12 November 2023

    4.0
    Couldn’t wait to leave. If I needed more than one night, I would have left to stay somewhere else. Overpriced for what i
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is extremely run down and hasn’t had any updates, not even small things updates. Just very rundown

    Location

    Stayed in November 2023

  • Reviewed: 18 October 2023

    6.0
    I stayed previously through the two weeks everyone was respectful and very easy to communicate with
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location for accommodations

    The staff

    Stayed in July 2023

  • Reviewed: 8 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just about everything.

    The picture on the wall.

    Stayed in September 2023

  • Reviewed: 7 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Old, but was in process of getting remodeled. Terrible smell of cigarettes in room, along with cigarette burns on the carpet, tables, around sink. Tub/shower was filthy. Went to Walmart, picked up cleaner and fabreeze. Only stayed 1 night. Lighting was dark in the rooms. Pictures are old, deceiving.

    Good location.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    5.0
    You get what you pay for. The cost of extended stay was about half of the cost of the Hilton.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Cleanliness, particularly the bathroom.

    Bed and pillows comfortable.

    Stayed in August 2023

Showing 1 – 25

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