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Reviews of Comfort Inn Indianapolis South I-65 3 stars

3514 South Keystone Ave, Indianapolis, IN 46227, United States

#17 of 20 B&Bs and Inns in Indianapolis

Guests' Choice

Review score

Based on 487 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Decent motel for a short stay, reasonable price.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The treadmill machine at the fitness room didn’t work, or at least I couldn’t make it work! The lady at the front desk was nice and polite, but she admitted not knowing anything about the treadmill machine. She was respectful and apologetic. I appreciate that.

    The front desk receptionist at the time of my checking in, Jose, was really nice. He came within minutes to check the commode at the room we were assigned and tried to plunge and fix that. After failing to fix that, he reassigned us to a different room on the same floor, and checked the commode before moving us to the room. He apologized for the inconvenience. We really appreciated his professionalism. Thanks Jose.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The coffee

    We always enjoy our stay at comfort inn. The rooms are clean and comfortable. The pool temperature is very nice. The breakfast buffet has a nice variety.

    Stayed in July 2025

  • Reviewed: 1 June 2025

    8.0
    Great for an overnight stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price was ridiculous (almost $200 including taxes for one night). I understand that it was Indy 500 weekend but to more than double the room rate is greed.

    Staff were fantastic - friendly & helpful. All areas were clean and fresh smelling. Room was basic but had everything needed for an overnight stay.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    8.0
    A pleasant stay overall, especially thanks to the outstanding front desk service, but the WiFi needs
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The refrigerator in the room was a bit loud, and the WiFi was quite weak. A quieter refrigerator and stronger WiFi would have improved the experience. The internet connection was not sufficient for video calls (Zoom) or streaming, so if you need to work on platforms like Zoom, this could be an issue.

    The front desk staff was extremely helpful, kind, and welcoming, which made check-in a breeze and set a positive tone for the stay. The room was clean comfortable,and met expectations for a short stay.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Weekend trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was older property but clean

    Good location, close to the city .

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Umm, you have to check.put at exactly the time that you're supposed to.

    The bed was comfortable

    Stayed in May 2025

  • Reviewed: 17 April 2025

    8.0
    It was cool.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy at times. There were kids running through the halls. There were also people slamming doors at times.

    I've been here a couple times now, and this time the breakfast was really good. There was a good variety of foods. They had protein, grains, and fruit options. Before, they only had grain options for some reason.

    Stayed in March 2025

  • Reviewed: 12 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Accessible Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room door was broken and had to be slammed closed and forced open. 2 dollars for grocery store water is ridiculous. Vending machine was jammed and left unlocked.

    Room and pool were ok. Front desk clerk at check-in was polite and helpful The lobby was huge and comfortable. The breakfast options were very good. The price was great.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    6.0
    Clean enough, good for overnight rest. I wouldn’t stay more than a weekend unless visiting family.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I specifically asked for late check-in as I was driving 4.5 hours after work and received a call trying to cancel my reservation because they “were really busy and not sure I was coming.” When we got to our room (212) the door was not closed all the way, which was disconcerting. After thoroughly checking the room, we decided it was an issue with the door not easy to close. The door to the bathroom is broken and does not lock. The kitchenette sink faucet is sealed with the wrong type of caulk and looks sloppy and unsanitary. I did notify the front desk about the door not closing without really making sure you hear the door mag lock engage.

    Room was clean. Just needed a place to sleep. Bed was comfortable.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Perfect for if you want to be close to downtown but be frugal.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. I had no issues at all with anything there.

    It was clean and very close to everything we needed. I rarely heard anything outside of the room.

    Stayed in March 2025

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast would have been better if the hours were a bit longer.

    Friendly staff fair rate , comfy beds and fairly quiet

    Stayed in December 2024

  • Reviewed: 4 January 2025

    8.0
    Convenient
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coffee was blah

    Location

    Stayed in December 2024

  • Reviewed: 29 December 2024

    7.0
    We enjoyed it 100%. God bless and thank you all.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just the older building, some repairs and changes need to be made there.

    The staff we talked to were so helpful, friendly and kind. We were there for a night the Sunday before Christmas and a night the Friday after. It is an older building and there are broken windows, chargers don't all work, and paint is chupping. However, the willingness to let us check in early, play cards in the lobby, and wish us a Merry Christmas was a blessing and I would book my family there again. The price was great and the Denny's in the parking lot was awesome. Plus, you can just hop right on 65.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It took two hours to find it, called and the front desk refused to give directions, called again in a hour and they were barely more helpful. Other staff was great.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Accessible Queen Room - Non-Smoking
    • Stayed 1 night

    Better curtains. You could see inside the room from outside. No blackout curtains

    Friendly staff

    Stayed in December 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I could use a little updating.

    The hotel was super clean and the staff was very nice.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location is great. Everything you need is within walking distance (grocery store, 8 restaurants, 3 gas stations and more) . It's very quiet and clean. We live just right around the corner but my husband and I like to sneak away every once in a while.

    Stayed in October 2024

  • Reviewed: 9 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing really, it was a great place to lay our heads for the night.

    Great price, friendly staff, clean and right off the highway.

    Stayed in October 2024

  • Reviewed: 7 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room needs some maintenance: The floor length mirror was broken off and just leaning against the wall. There were no towel bars in the bathroom. The Bath tub drain was very slow. The shower curtain was moldy/dirty at the bottom.

    Overall very clean and comfortable.

    Stayed in November 2024

  • Reviewed: 23 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Noise: I know they have a carpet replacement, and the noise comes from that. Compressible. There are not many options for breakfast for a limited diet.

    The room and bathroom were clean and comfortable, and the temperature was pleasant. I received what I expected from this hotel

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It looks like the property may be in the middle of a facelift, but our room was clean and very comfortable.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    6.0
    It got the job done..
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat 🚽 was not on correctly or didn't fit the toilet! The elevator, twice alarmed with people inside and did not move! I took the stairs to the second floor. Yikes

    The location was convenient and the price unbeatable. It was only a one night stay. I was there long enough to sleep. The shower was great and the toilet paper was better than most hotels!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    6.0
    Foe the price it was a place to sleep.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow smelled like dirty hair.

    Connivence to the venue

    Stayed in October 2024

  • Reviewed: 6 October 2024

    6.0
    a decent stay for a decent price.
    • Leisure trip
    • Family with young children
    • Accessible Queen Room - Non-Smoking
    • Stayed 1 night

    It is a little scruffy around the edges, and the foot of our bed was higher than the head, (still comfy though), and the parking lot smelled like a mix of weed and pipe.

    The staff is very nice, check in was super quick (less than a minute). My daughter thought the eggs at breakfast were seasoned well, and we got the pool to ourselves to do a little workout.

    Stayed in October 2024

Showing 1 – 25

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