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  5. Reviews of Causeway Bay Hotel

Reviews of Causeway Bay Hotel 3 stars

6820 South Cedar Street, Lansing, MI 48911, United States

#34 of 34 hotels in Lansing

Guests' Choice

Review score

Based on 71 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.7

  • Location

    6.4

  • Facilities

    4.8

  • Staff

    6.7

  • Value for money

    5.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 July 2025

    4.0
    Disappointing
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They were no vending machines at al The hotel had terrible carpet it had bunches in the carpet and I stumbled

    The bed

    Stayed in July 2025

  • Reviewed: 5 May 2025

    5.0
    Passable
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place was dirty and smelled of weed and smoke. Pool and hot tub was closed. Place looks run down

    Staff was friendly

    Stayed in May 2025

  • Reviewed: 6 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I just felt that the bed wasn’t clean. Kept on finding long hairs on the blanket and ended up not using the covers because of it.

    Stayed in November 2024

  • Reviewed: 2 October 2024

    5.0
    Passable
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floor is dirty.

    The room is good.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    6.0
    It was okay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place seemed abandoned with no room cleaning service. Everything was closed or not working always for example pool restaurant gyms etc. parking at the hotel is also very sketchy as they told us to park in the back where there were consoled vehicles. There were also barely anyone staying here. It’s unfortunate as the place seemed to have been wonderful at some point years ago.

    Room was very nice and clean

    Stayed in September 2024

  • Reviewed: 24 June 2024

    4.0
    In general our stay was great but we didn’t like the rooms. We were able to switch one of the room (which we are super g
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All the facilities were closed, there was bed bugs in all the rooms, it smelled like cigarettes, one of the rooms was hot.

    It was a nice property and the venue for the parties was nice.

    Stayed in June 2024

  • Reviewed: 24 October 2023

    6.0
    Sadly the hotel restaurant isn’t open and the tv didn’t get very many channels. Other than that, it was okay.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sadly the hotel restaurant isn’t open and the tv didn’t get very many channels. Other than that, it was okay.

    The bed

    Stayed in July 2023

  • Reviewed: 17 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed and I was not aware when using booking.com. Very disappointed

    The bed was comfortable

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed and didn't say that on the website when we booked, and outside looked like it was condemned. Need to update website and pictures on website

    Price

    Stayed in July 2023

  • Reviewed: 24 June 2023

    5.0
    Could be a really nice place if they reopened the amenities.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All the amenities (pool, restaurant, etc) were closed and have been since Covid. Should not be listed on the ad. Parking lot is falling apart.

    Staff was great. You can tell it was a nice place back in its day. Room was clean with comfortable bed. Good water pressure with hot water.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    5.0
    Not sure if I will stay here again.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Understaffed. This is the second time I have asked for a room that had a window to where I can see the parking lot, and staff does not acknowledge my request. The air conditioner was so loud in the room and the bathtub had pubic hair in it before being used.

    There was no breakfast.

    Stayed in June 2023

  • Reviewed: 1 August 2025

    3.0
    Not clean
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    After I was moved to the third room, because of the horrible cleaning.... I just gave up and used all the towels for the bathroom floor. The front desk lady was nice and said that they were training new Housekeepers, she was sorry... I'm sorry but if your training, the supervisor should be checking the work. I use to work housekeeping and train, we always checked.

    The staff was very nice.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They steal your money you book a room they try to get you to pay double when you get there after you've already paid for the room reception is dumber than a box of rocks lazy stupid and their thieves

    Nothing

    Stayed in July 2025

  • Reviewed: 27 January 2025

    1.0
    A great opportunity to spend upscale hotel money for a Motel 6 experience.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    A lot of things could have been better, a realistic price point, such as Motel 6 rates, fix the pool, open the Restaurant, stock the vending machines, fix the ice makers again. Its only saving grace was that it gave us connecting rooms, and that was something I could not find. And that isn’t even a bonus. What breakfast? The pool is cracked and has been that way for a long, over 2 years, there’s no Resturant, no gym, no snack bar, this property charges still for amenities that it no longer has, and the owner has no intentions of changing the facilities.

    Not much comes to mind. There is nothing here to like, no pool, no gym, no food or bar, no good place to get anything to eat, very few tv channels, the WiFi is super slow, and the building itself isn’t good at letting cell signals through.

    Stayed in January 2025

  • Reviewed: 27 December 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    convince and very quite

    Stayed in November 2024

  • Reviewed: 21 December 2024

    8.0
    Very good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed is comfortable and clean

    Stayed in December 2024

  • Reviewed: 9 December 2024

    1.0
    We didn't stay. It did not meet our needs
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cold No cable TV No Wifi Dark All doors were not accessible

    It was a location that an event was

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Very well taken care of property. Very quiet.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was unavailable

    Quiet, well kept property

    Stayed in December 2024

  • Reviewed: 1 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs more lighting to be more inviting. It looked abandoned ,a little shadey on the outside

    It's nice on the inside very big place, the room was nice and bed was comfortable.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bed bugs and very dirty rooms. We ended up going to a different hotel

    we did not like the hotel at all.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    1.0
    Worse ever
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There pool and hot tub restaurants were all closed since 2022. Tv didnt work. Room was dirty had to be switched to another room that end up being the same. No staff. Couldnt get clean towels due to no staff. Trashed all over the property including drugs and left over baggies every where.

    Nothing

    Stayed in September 2024

  • Reviewed: 26 August 2024

    1.0
    I checked out after 1 day which absolutely ruined my weekend plans. This place is a nightmare.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They had almost none of the amenities advertised. They didn’t have cable TV in the room. No pool, restaurant, spa, gym, they even advertised having bidets. I didn’t even have bath towels in the room. When I asked for bath towels, I was told housekeeping was locked up until morning. I had to use the one hand towel in the room to dry off after showering.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty!!! No extra towels available No cable tv, no breakfast

    Friendly staff

    Stayed in August 2024

  • Reviewed: 5 August 2024

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell is not clean at all smell like weed and there is no AC on the hallways the rooms are so duty

    Nothin

    Stayed in August 2024

Showing 1 – 25

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