1300 Plaza Drive, Smyrna, TN 37167, United States
#17 of 17 hotels in Smyrna
Guests' ChoiceBased on 65 hotel reviews
5.0Cleanliness
5.5
Comfort
5.7
Location
6.4
Facilities
4.8
Staff
5.8
Value for money
5.2
Free Wifi
5.0
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Showing 1 - 25
Reviewed: June 9, 2025
Robert
United StatesIf all you need is a bed and bathroom, with slow draining plumbing, this is the place. Young Indian man at check in was very unfriendly. The man at check out was very nice and appreciative. Shower didn't drain well, and toilet didn't flush good. TV remote was broken and air conditioner unit was trashed. We slept and showered, that's about it. For less than $100 it was an ok room.
Location was perfect.
Stayed in June 2025
Reviewed: March 20, 2023
Reginald
United StatesI reserved a non smoking room but was given a smoking room.
Location
Stayed in March 2023
Reviewed: November 17, 2022
Jerald
United StatesI wanted to stay longer but couldn't get a deal
Stayed in November 2022
Reviewed: August 20, 2025
James
United StatesHad to pay more for room downstairs. Lots of stailrs, not good for a handicap. Toilet moves, shower doesnt work. Bugs running on floor. Lack of communication from staff about the facility and breakfast
Garbage taken out of room every other day. Tv channels so,so.
Stayed in August 2025
Reviewed: June 21, 2025
Jennifer
United StatesNo continental breakfast as listed, No indoor heated pool as listed!
N/A
Stayed in May 2025
Reviewed: October 14, 2024
Griffin
United Statesroachs
nothing
Stayed in October 2024
Reviewed: June 21, 2024
Michael
United StatesRemodel
Stayed in June 2024
Reviewed: June 18, 2024
Tiller
United StatesRooms were dirty with grime, beds were uncomfortable
Good price
Stayed in June 2024
Reviewed: June 13, 2024
Chris
United StatesI got here and the clerk was sleeping at the desk, the room looked as if someone had been in it before I got here, all the towels were ABSOLUTELY FILTHY! AS WAS THE TUB! AND LASTLY, A SUBSTANCE IN THE SINK THAT LOOKED LIKE SNOT OR BOOGERS! I REQUESTED ANOTHER ROOM BUT WAS TOLD BY THE SLEEPING CLERK THAT THERE WAS NOTHING AVAILABLE! I'll be requesting a full refund
Nothing
Stayed in June 2024
Reviewed: May 22, 2024
Jasmine
United StatesIt was filthy! No one cleaned the room prior to my arrival. I had to ask multiple times for someone to come clean it. No one ever came and collected the trash from the cans in the room so I had to do it daily and find somewhere to dump them. No one brought new towels so I had to purchase my own. I had to buy a mop and clean the floors because the soles of my socks were constantly turning black. There was hair from the previous visitors EVERYWHERE! Inside of the freezer too! Speaking of the freezer, it was tiny and the fridge too. I was unaware there would be no kitchen area or stove. The tv and Wi-Fi would randomly cut off. I could go on and on..
The only thing I liked was the location. It was near a park and many restaurants.
Stayed in May 2024
Reviewed: April 8, 2024
Samantha
United StatesOverrun with cockroaches, had no water for half the stay, didn’t have hot water until about 10 hrs till check out
Absolutely nothing
Stayed in April 2024
Reviewed: March 11, 2024
Sharon
United StatesIt was so nasty. Had cockroches. Beds were dirty.
Nothing
Stayed in March 2024
Reviewed: February 18, 2024
Regina
United StatesHotel was very run down. Room was very dirty and musty smelling. Most of lights didnt work. Blankets and sheets had burn holes in them. Bath tub would stop leaking and was rusty. Shower curtain old and all holey. Cable didn't work. Called desk and they told us they would come right down and fix it. They never showed in the 2 days we were there. No ashtrays even though it was a smoking room. Hot water was barely even warm. COCK ROACHES TOO!!!!!!! NOT worth the money at all.
Location and pet friendly
Stayed in February 2024
Reviewed: November 22, 2023
Daniel
United StatesUpdate facility
Nothing! I guess you get what you pay for?!! Never been updated. Floors uneven. Bed . TV had no reception
Stayed in October 2023
Reviewed: November 6, 2023
Juliet
United StatesThe roaches crawling on the walls and floors, blonde hair all over the bed, room smells foul, toilet takes forever to flush, shower drains slow, most lights didn’t work, roaches in microwave and dirty floors
It’s close to the interstate
Stayed in September 2023
Reviewed: October 31, 2023
Lopez
United StatesAfter booking online they were unable to process my order or even issue out a card for me to use. While there another guest returned and said someone else was in their room already. To make matters worse I was still charged even though I wasn’t given a room. The staff didn’t know what he was doing and kept blaming the computer and cussing at it.
I wish I could say there was something other than the parking lot looked clear and visible.
Stayed in October 2023
Reviewed: October 22, 2023
Brian
United StatesToilette was not secure to the floor seat was not secure water was on floor of toilet TV only got 1 station no extra blankets dirty towels n tub loud neighbors till 4 am place sucks
Nothing
Stayed in October 2023
Reviewed: October 2, 2023
Billy
United StatesBeds were broke down and they had roach bugs everywhere
The location was good.
Stayed in October 2023
Reviewed: September 29, 2023
Richard
United StatesBed 🐛
Nothing bed bugs 🐛
Stayed in September 2023
Reviewed: August 31, 2023
Marcum
United StatesLight fixture and fan had exposed wires. Bathroom and other parts of rooms not cleaned. They had us switch rooms. Was not much better !!
Nothing
Stayed in August 2023
Reviewed: August 12, 2023
Bagsby
United StatesThere was no breakfast. The TV didn't work. Ice machine was broken. The staff didn't seem to care if you had everything.
The room was decent.
Stayed in July 2023
Reviewed: August 3, 2023
Richard
United StatesEasy access
Stayed in July 2023
Reviewed: July 31, 2023
Wilson
United StatesNo trash can.no coffee . attitude of front desk terrible.
Nothing at all.very bad attitude.
Stayed in July 2023
Reviewed: June 27, 2023
La
United StatesI had to sleep with one eye open. They had roaches we had to move to another room. Burnt holes in sheets in non smoking rooms. You get what you pay for. Next time I will not be cheap. Horrible smell.
It’s pet friendly
Stayed in June 2023
Showing 1 - 25
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