6807 Paragon Place, Richmond, VA 23230, United States
#49 of 75 hotels in Richmond
Guests' ChoiceBased on 253 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.0
Facilities
7.0
Staff
7.8
Value for money
7.1
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 August 2025
Jean
United StatesHigh rate with tax O8
Space, location
Stayed in July 2025
Reviewed: 30 June 2025
Pittman
United StatesVery nice staff. Very clean
Stayed in June 2025
Reviewed: 5 June 2025
Zina
United StatesReservation was confirmed for a 1-bed room , but when we came to hotel we were told that room is not available. We were offered another room and had to pay $20 extra. Breakfast is very sparse. No half and half. Not a lot of toiletries. If price is lower - would be a good value. Otherwise - a bit overpriced based on accommodations .
Comfortable beds, clean
Stayed in June 2025
Reviewed: 26 May 2025
Keith
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 May 2025
Adam
United StatesLocation of room, noise.
Shower was nice. WiFi is good.
Stayed in May 2025
Reviewed: 25 May 2025
Adam
United StatesMy room was on top of the front roof area and bed was next to elevator and door to stairs. This area is busy so it was noisy.
Easy check in, no deposit. Laundry room and snack machines.
Stayed in April 2025
Reviewed: 12 May 2025
Lorraine
United StatesIf you are like me and chose a quick stop on the road with breakfast, this one will disappoint. Very rudimentary breakfast. Lobby bare of even a single chair. Maybe it was to discourage the long term welfare clients from hanging out there too long.
Clean and comfortable bed.
Stayed in May 2025
Reviewed: 3 May 2025
Nancy
United StatesChanging of my room key
Ok
Stayed in May 2025
Reviewed: 26 April 2025
Steven
United StatesOur shower didn’t work. Windows did not lock.
Location, nice area
Stayed in April 2025
Reviewed: 24 April 2025
Zina
United StatesNot enough toiletries, breakfast doesn’t have enough choices
Location, cleanliness
Stayed in April 2025
Reviewed: 23 April 2025
Duane
United StatesThere weren’t any utensils or pots in my kitchen. I would like more variety during breakfast.
The rooms were very large, beds and pillows were comfortable. I also liked the layout of the room and there was a complete kitchen. The front office attendant, Sophia, was exceptionally accommodating.
Stayed in April 2025
Reviewed: 19 April 2025
Kenneth
Canadabreakfast was very minimal no eggs, meat or fruit
bed was good
Stayed in April 2025
Reviewed: 12 March 2025
Deanna
United StatesThe main building l stayed in was very outdated. There is no lobby and a tiny room off of that where you can grab coffee and oatmeal in the morning. They keep it closed the rest of the time. For $170 a night, l prefer to stay somewhere else. I did not need the kitchen, and that was outdated like the furniture.
The location
Stayed in March 2025
Reviewed: 23 February 2025
Jarvandi-yanse
United StatesThe room was super cold and the heater barely worked. We arrived around 11pm- around midnight, my husband went to grab something from the car and he got locked out. His key didn’t work so thankfully one of the workers let him in and fixed his key. The hottest the water in the shower got was lukewarm so neither of us took a shower. The pillows looked like they would be super comfy, but they weren’t and the bed was very stiff.
Great location, hotel looked really nice on the outside, decent parking, and we got a room on the first floor which I appreciated since I’m still recovering from giving birth.
Stayed in February 2025
Reviewed: 20 February 2025
Obi
United StatesBreakfast
The staff. Ann is a beautiful soul
Stayed in February 2025
Reviewed: 31 January 2025
Hicham
United StatesMuffins and coffee for the breakfast. Very disappointing
Average
Stayed in January 2025
Reviewed: 27 January 2025
Brittany
United StatesThe location made me feel safe, it is surrounded by other hotels in a well lit area. I didn't see any problem areas. The room was very spacious with a couch, sitting area, full kitchen with stove and full size fridge. Everything was clean and the halls were quiet.
Stayed in January 2025
Reviewed: 27 January 2025
Pagelove
United StatesSpacious rooms without carpet and very quiet.
Stayed in January 2025
Reviewed: 24 January 2025
David
United StatesStaff is kind & accommodating. Amir is a great asset. He's kind, professional & know how to handle problems. He takes initiative to resolve issues.
Stayed in January 2025
Reviewed: 21 January 2025
Moon
United StatesMy tv was not consistently responsive to the remote control, so turning the channels was hard sometimes. The only kid channels were disney and nick and that bored her quickly. There was no dolly and I have a small child and 10 luggage bags. The rooms smelled like old people. There was a roach in the bathroom the first night. The phone in the room had a weird noise that made it very hard to hear the front desk people on the other end. I didn't like that fruit was not available for breakfast, im your vegan guest.
I liked that the kitchenette worked, the parking was close by and free as it should be, & the staff was very helpful & the wifi was easy to access. & oh yea the heat really worked. I enjoyed my window view. oh yea & easy to reserve on booking.com The bed was comfy, the shower had enough space, the couch and lazy boy was useful, so was the desk area, there was enough space for my daughter to run around. NO one judged me during check out and they offered to help with carrying bags or the door. They were nice to my daughter. There was an elevator. They made sure to give me my new towels and cloths without hassle.
Stayed in January 2025
Reviewed: 22 December 2024
Jeffrey
United StatesVery minimal "breakfast". Would have like a hot water kettle in the room, and some tea bags.
Very clean and comfortable, everything in good condition. When we asked for some dishes for the kitchen they provided readily.
Stayed in December 2024
Reviewed: 20 December 2024
Tianzuo
United Statessmelly kitchen
Stayed in December 2024
Reviewed: 15 November 2024
Mohammad
United Statesthe pull out was very uncomfortable and the springs were damaged so me and my wife had to sleep with our 8 year old son on a queen bed while my daughter had to sleep on the sofa. the stove and hood were not working and despite the front desk submitting ticket for maintenance we were unable to use it for the entire stay which meant spending huge amounts of money on ordering food or dining out. in short spoling the entire purpose of renting a studio
The staff was really friendly and accommodating. Special shout-out to Amir and Minahil for their extraordinary service and friendliness. They were one of the main reasons I decided to extend my stay despite issues with the facilities
Stayed in November 2024
Reviewed: 14 September 2024
Allison
United StatesThe hotel is much more dim and run down than in the pictures. The room was musty and damp. The bed was comfortable, but it was also damp. The treadmill did not work in the fitness facility and I tried using a washer and it had an error half way through so I had to ring out my clothes. Breakfast is only coffee, packed muffins and breakfast bars. Overall, an okay and safe place to stay for just overnight, but wouldn't recommend any longer.
I liked the location right off the highway with multiple things surrounding it (gas stations, restaurants, ect).
Stayed in September 2024
Pisa, Italy
Duisburg, Germany
Dendermonde, Belgium
Mali Lošinj, Croatia
Allhaming, Austria
Pattaya Central, Thailand
Witten, Germany
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content