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Reviews of Best Western Plus Jekyll Island 3 stars

700 N Beachview Dr, Jekyll Island, 31527-0830, United States

#13 of 16 hotels in Jekyll Island

Guests' Choice

Review score

Based on 866 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff was not very knowledgeable or helpful. Breakfast was awful

    clean nice pool.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rain

    Hot Breakfast Close to Beach

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Comfortable clean and reasonably priced
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Double Beds, Sofa Bed and Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Hearing kids run and jump in the room above us while trying to sleep. The room smelled like smoke when we first arrived.

    Clean, comfortable beds

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff was extremely friendly, pool was awesome, breakfast was a little too crowded so we skipped this.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The dishonesty man at the front desk was trying to take advantage. He was very rude. I just didn't have a good feeling about him.. And he gave my room away to another customer. I had already called and let the hotel know that I was going to be late.. And he was very racist. He charged my card twice for the same purchase and tried to tell me that my card was declining. on his end. And I know that it wasn't because I called my bank. The purchase was pending twice on my account. He was very dishonest, and I did not trust him at all . 🤥🤥😒🫤😕.

    I love the receptionist. that works the night shift. That checked me in on friday. When I got there, she was a joy to be around, and she took good care of me and my family. And she cared about the customers. And? She carried a lovely and beautiful smile on her face. Every time i came in contact with her. She was very helpful when I asked questions. And she explained everything to me when I checked in my room on Friday. and she made sure we had everything and we were comfortable even though. The guy, the ballhead guy at the front desk, had already given our room away to another customer.She tried to make sure we were comfortable even though I did not get the room that I made reservations on.. Called ahead of time, letting them know i was going to be late, but I was still coming.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    7.0
    Comfortable but it could’ve been much better.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Stove was dirty and looked like it hadn’t been cleaned in a while. Bathroom needs updating. Shower head is too high for average sized people to reach. Toilet is too low to the floor and isn’t suitable for tall people. Only half of the mirror above the vanity sink lit up. Wall decorations in the kitchen were not secured to the wall and kept falling off. Baseboard in the bedroom was lying on the floor. Need to put a lamp on the end table by the sofa because the light by the door is way too bright.

    Rooms were clean and comfortable. Windows were great with the adjustable blinds. AC worked well and kept the room cool in the hottest time of year. A TV in all bedrooms was a bonus. Plenty of cabinet space in the kitchen is a plus for staying more than a few days.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool water was too hot to swim.

    Room was nice

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only one tv worked as it should. Minor issue considering we came for the beach, and the kids still had access to their electronic devices.

    Because I have a large family, I've come to rely on Best Western Plus to accommodate my family in one room/suite.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Needed more shade by the pool.

    Staff was great

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was horrible. 1st morning eggs and grits and it was cold, 2nd morning, Not enough breakfast when I got there, at 7am. This is my 2nd time. First visit, I was charged twice, this time we paid in full at the front desk, On our way home. I got a call saying I had a balance of $358. When the entire $858 is gone from account. I was coming back in November. For my honeymoon, But after that experience. It will be my last time.

    That I enjoyed my family

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    The stay was excellent and would definitely stay there again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was great but since I’m a smoker the only thing I would suggest would be some kind of seating in the designated smoking areas.

    It wasn’t overcrowded, very clean and the staff were very sweet. The staff gave my grans popsicles when we were in the pool. Very close to the beach which was convenient.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Windows taped up. Couldn't see out

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Good Vacation Spot
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property manager was extremely nice. He made sure everything was smooth and easy.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    I'd definitely go back and recommend to others
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Just one minor thing. It wasn't on the beach side. Not a biggie.

    The room was perfect, breakfast room more than I expected and the pool area looked better than the higher priced hotels on the beach

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    We had a good relaxing time, very quiet,
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room had a damp feeling (like they just washed the rug and the room was closed without the AC on), and the beach is across the street but you have to walk behind another hotel and then down a short boardwalk/sidewalk, so quite a walk with all you bring with you (we forgot our cart but you can rent a wagon at the hotel but they don’t have beach towels to use).

    It was a quiet area and the room was clean. The staff was nice and helpful. We loved the complimentary breakfast that included a choice of juice, Coffee, bagels, make your own waffles, toast, scrambled eggs, ham or sausage, muffins, etc.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Entry door is very difficult; likely due to the humidity. Restaurant would have been nice. Prices for snack items are outrageous. No lighting where the coffee machine is located.

    Great room; good facility.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    10/10 would go again for the location and facilities, but I would bring my own food to prep breakfast.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was absolutely TERRIBLE. Cold and watery scrambled eggs, I don’t think there was bacon or sausage that was edible. No yogurt. Just very limited. Fine if you want cereal. Front desk staff were nice, but didn’t seem like they ever worked in hospitality.

    GORGEOUS pool, awesome two bedroom suite with a full kitchen!

    Stayed in April 2025

  • Reviewed: 17 May 2025

    9.0
    Great place to stay.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean and pet friendly...pool was awesome... beach right across the street.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Overall the stay was great and we enjoyed our time there.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    I felt it could have used a better cleaning and certain things in the room replaced or fixed.

    Walking distance to the beach

    Stayed in March 2025

  • Reviewed: 6 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One Bedroom Double Suite
    • Stayed 1 night

    beds were small

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    A lovely way to visit Jekyll Island.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Lack of dining options nearby.

    Great location on the island.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Nice place, Very nice pool. They were constantly doing small improvements. Painting etc.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    No bathtub. Small bathroom.

    The pool was very nice. Staff was very pleasant and helpful. Good location. Nice room.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Business trip
    • Couple
    • One Bedroom Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Large lr room with kitchen and separate bedroom . Clean and quiet

    Stayed in March 2025

  • Reviewed: 25 April 2025

    7.0
    The space and location was nice.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The nastiest of the place, microwave was dirty, the freezer had hair inside, dirty dishes in dishwasher, hair all in bathroom. Luckily we had are own sheets to change beds.

    The space of the 2 bedroom suite.

    Stayed in April 2025

Showing 1 – 25

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