716 New Haven Road, Naugatuck, CT 06770, United States
#1 of 1 hotels in Naugatuck
Guests' ChoiceBased on 170 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.1
Facilities
7.8
Staff
8.2
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 25 August 2025
Ariel
United StatesFront desk staff and smell in the hotel lobby and floor 3
Proximity to family
Stayed in August 2025
Reviewed: 13 August 2025
Rachel
United StatesNothing
It was among the more moderately priced hotels that we looked at for traveling with our children and dogs. Keeping that in mind it was fine! Not extravagant or terrible, just fine for the one night we stayed! Staff was friendly and the breakfast options were okay.
Stayed in July 2025
Reviewed: 30 July 2025
Shawn
United States1) One woman employee, on my first day, was very rude. She was operating the front desk and the breakfast area. We said good morning and she said NOTHING! We informed her that the waffle batter was empty and she sighed before roughly grabbing the waffle batter machine and yanking the bottle out. It was like we were bothering her!! She filled it up and slammed it back into the machine and then went behind the front desk! 2) It was the same breakfast every morning for three days! No variety. 3) Breakfast was supposed to be from 6-9 (weekdays) 7-10 (weekends), but was usually almost gone by 8am and not replenished. Including bagels, and muffins. On my last day, the waffle batter was empty and not available. 4) When the staff prepares breakfast in the kitchen, the cooked food (eggs, bacon or potatoes) were left out, UNCOVERED, on top of the oven. I went looking for an employee to ask if more eggs were coming out and saw flies around the prepared food on top of the oven. Very NASTY. I took photos. 5) The front desk employee is also responsible for the breakfast area and whatever other duties. As a result, every time we looked, we saw a "Be Right Back" sign on the front desk counter. Multiple guests were always gathered around waiting for the employee to return. 6) The ice machines don't have water filters attached! 7) No microwaves inside the rooms. Instead, they placed the community microwaves outside of the elevators on each floor and one in the lobby.
Location, Cleanliness, Room Comfortability & Cost..
Stayed in July 2025
Reviewed: 10 July 2025
Migdaliapr
United StatesVery short staffed. One person doing check in and check out, while taking care of breakfast, replenishing utensils and coffee.
Good service from staff. Good hot breakfast. Easy to reach location. Room is big and spacious and the beds are comfortable.
Stayed in July 2025
Reviewed: 29 June 2025
Anthony
United StatesNo microwave in rooms
Stayed in June 2025
Reviewed: 19 June 2025
Lyons
United StatesThe breakfast items that were supposed to be hot were all cold.
Room was spacious and clean. Comfortable bed. Very accessible.
Stayed in June 2025
Reviewed: 13 June 2025
James
United Statesthin walls
average
Stayed in June 2025
Reviewed: 25 May 2025
Meri
ItalyThe level of cleaning could be improved, maybe a vacuum cleaner could be the right faster choice to remove all dust, hair and other from floor, suitcases and moquette. We hope to come back soon.
This Is a quiet place. Room is pretty big with a confort bathroom. Staff Is amazing, kind and friendly. Breakfast included is a plus, even It's pretty basic.
Stayed in March 2025
Reviewed: 8 May 2025
Jeff
United StatesRoof fan was very loud all night long
Stayed in May 2025
Reviewed: 4 February 2025
Eileen
United StatesClean, comfortable. Excellent breakfast.
Stayed in December 2024
Reviewed: 30 December 2024
Donna
United StatesOlder property, needs some work. Breakfast needs a little more.
Close in proximity to family
Stayed in December 2024
Reviewed: 23 September 2024
Guest
United StatesThere are no microwaves in the rooms. The tvs are older, some channels do not work, and they have a terrible picture. The ac shuts off, and it gets super quiet. If you need noice like us to sleep, bring a fan. The lights in the bathroom are very dim. Things that are not important if you aren't hanging out there.
Brian (I believe is his name) was extremely nice. Let us know where to get good pizza, and he was right. It was clean, and the bed was very comfortable. It was also very quiet. We had 2 rooms, and my kids said the same thing about their room. The breakfast had a nice variety.
Stayed in September 2024
Reviewed: 30 July 2024
Charlene
United StatesHallway and room smelled like pot. Water in shower didn't stay hot. Not enough plugs in the room for electronics. No plug by the bed for phone and had to unplug phone and lamp for laptops.
Good selection at Breakfast. Comfy bed. Clean room. Coffee 24/7 in lobby.
Stayed in July 2024
Reviewed: 22 July 2024
L
United StatesNA
I didn't make it to breakfast but I was satisfied with my stay, check-in was easy and the receptionist was courteous and polite.
Stayed in July 2024
Reviewed: 19 July 2024
Victoria
United StatesNot luxurious. Minimally staffed.
Beds are very comfortable. Rooms are clean with all the necessities. Not much extra, but everything you need.
Stayed in July 2024
Reviewed: 3 June 2024
Joan
United StatesThe exercise equipment was poor quality and the cross trainer was wobbly and stuck repeatedly. Dangerous? No one refilled the water bottle or emptied the towel box for 3 days.
The location was phenomenal. Convenient, easy on/off 84. The quietest motel I've ever been in, and our view was of grass and ferns.
Stayed in June 2024
Reviewed: 30 April 2024
Candace
United StatesPleasant staff, clean and quiet. The only complaint is uncomfortable pillows. Will stay again.
Stayed in April 2024
Reviewed: 4 February 2024
Dawn
United StatesBack door was not closing.
Stayed in February 2024
Reviewed: 6 January 2024
Donna
United StatesBathrooms need a little updating. Breakfast was ok, but not great.
It was a good value and close to family.
Stayed in December 2023
Reviewed: 2 January 2024
Eric
United StatesThe hotel across the street is run by the same owner, and there were several people in the lobby checking into this hotel because the one next to it is gross. Someone showed me pictures of their room and it looked horrible, so they were checking into this one instead.
Similar to many other Comfort Inns, clean and basic. Good enough for a few nights, simple and no frills hotel room. It had a clean bathroom but the facilities themselves were a bit outdated compared to other hotel chains.
Stayed in January 2024
Reviewed: 12 December 2023
Copper
United StatesThe staff were awesome. The goal was to make us feel like home.
Stayed in December 2023
Reviewed: 22 October 2023
David
United StatesBooking.com listed our room as a 2 bedroom suite, which doesn't exist at this hotel.
breakfast was very good
Stayed in September 2023
Reviewed: 16 October 2023
Robin
United StatesBed was hard
I thought it was 245.00 and I was charged an extra 30.00
Stayed in October 2023
Reviewed: 18 August 2023
Sandra
United StatesWe just needed a quiet, clean, comfortable place to spend the night. Fit the bill perfectly.
Stayed in August 2023
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