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  5. Reviews of Melrose @ Seabrook, BW Signature Collection by Best Western

Reviews of Melrose @ Seabrook, BW Signature Collection by Best Western 2 stars

2901 Nasa Pkwy, Seabrook, 77586-3216, United States

#11 of 11 hotels in Seabrook

Guests' Choice

Review score

Based on 152 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stayed in disability room an shower /tub was not accessible to my wheel chair bound Mother . No chair or bench to access the tub very disappointed.

    thought the breakfast was a nice set up w/chef making eggs how u what them kinda different opt

    Stayed in August 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only issue I had was the sofa bed had dirty sheets. They were yellow like they have been peed on. They were not changed.

    Loved the location!!!

    Stayed in July 2025

  • Reviewed: 17 March 2025

    6.0
    Wi-Fi doesn't work
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    claims they have free wifi but the Internet did not work, pool was freezing, need better breakfast

    Beds were comfortable...like the location

    Stayed in March 2025

  • Reviewed: 13 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The doors locked dirty and the elevator doesn't work

    Location

    Stayed in November 2023

  • Reviewed: 4 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The advertisement said that the facility had a heated pool but it was freezing cold..

    The staff was very friendly

    Stayed in April 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect to get to Kemah and Galveston.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was freezing but other then that, it was a cute little spot

    Stayed in April 2023

  • Reviewed: 25 April 2023

    8.0
    Need breakfast and a VIP group of regulars so we can get a discount cuz we stay all the time.n
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great family spot has pull out bed but you also have a couch and does not make the room cramped you can still enjoy your evening with the bed out nice clean setup great if you're going to do something with the kids and need a place to stay it is very safe and clean not a bad area food nearby

    Best customer service I've experienced in years. Also beautiful pool could you some new chairs and cushions for the beautiful couch but had enough to make it work nice enough pool has beautiful tile inlay nice indoors no you need to call two days in advance for the pool to heat

    Stayed in April 2023

  • Reviewed: 9 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    tired decor

    location

    Stayed in April 2023

  • Reviewed: 31 March 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't any towels. Power went out in room soon as we got there.

    The stairs and lobby were beautiful.

    Stayed in January 2023

  • Reviewed: 27 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Ease of check in. Location, good prices

    Stayed in March 2023

  • Reviewed: 25 March 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Lol the carpet

    Beds was very comfortable

    Stayed in February 2023

  • Reviewed: 14 March 2023

    6.0
    If you are picky on hotels, go elsewhere
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    If you are picky on hotels, go elsewhere The elevator is broken, there's no breakfast which was advertised on bookings, the front doors are open all the time so there's a lot of debris coming in the doors they could clean the rooms better, I had to wipe makeup off the wall and some brown stuff off the sink There's no housekeeping for the rooms when you're staying so if you need anything, you have to go to the lobby and ask for towels, tp, etc

    The room was spacious and had a fridge and microwave They allowed dogs I would stay again if the elevator was fixed, it's hard being on the 3rd floor and getting all your luggage up and down

    Stayed in March 2023

  • Reviewed: 26 January 2023

    6.0
    I love the area.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The elevator stop working. There was no breakfast. There were roaches in the room. I found an used condom in my trash when I arrived that was sickening.

    I like bed the size of my suite.

    Stayed in January 2023

  • Reviewed: 15 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No coffee or coffee pot in room, no breakfast, no staff at front desk during the day time.

    Privately and pet friendly!!

    Stayed in January 2023

  • Reviewed: 18 December 2022

    8.0
    convenient low price stay in Kemah so we don’t have to worry about the hour drive home.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the kids had no complaints except that there was no sheets for the pull out couch in room. They were able to get some from the front desk.

    the location and the price were obviously best

    Stayed in November 2022

  • Reviewed: 30 September 2022

    7.0
    price was right.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    elevator didn’t work. no coffee

    price

    Stayed in September 2022

  • Reviewed: 23 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The gym they had nothing worked, the treadmill, or bike would not have work. Was very disappointed in

    It was in a nice area

    Stayed in September 2022

  • Reviewed: 11 July 2025

    10
    Super enjoyable first time visiting TX
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There were no laundry machines like written.

    The staff were very welcoming and super tidy. The environment was peaceful including with the other guests who were just as friendly as the staffs.

    Stayed in July 2025

  • Reviewed: 5 June 2025

    9.0
    Happy Hot Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    THE ELEVATOR!!! I am handicapped so the stairs weren't an option for me eventhough when I was in a hurry to get downstairs, I took them because the elevator always feels stuck on 2 especially going up! It feels like it's going to fall and my sister lost her legs from an elevator that fell while she was on it! The elevator is also very hot! No air on it so you definitely don't want to get stuck on it if you're an asthmatic, which I am, but it never actually got stuck!

    Breakfast was off the hook. I didn't think it was going to be anything, but maybe fruit for me to eat! I'm a Celiac, type 2 Dietetic! Finding healthy gluten free food outside of home is virtually impossible! Anyways, I've also Never had someone to fix my eggs i.e. an omelet, sunnyside up, poached or sandwich egg! With the price of eggs these days just seeing the warmer filled w/scrambled eggs was a wonderful surprise, not to mention REAL BACON, and breakfast sausage patties! They also had cereals yogurt, make your own waffles, blueberry muffins, bagels, apples, oranges, coffee, milk, oj, cranberry juice, and even an ALL DAY SPOUTED JUG OF WATER W/LEMON, which I'm sure they thought that I was a fish out of water!!! They have a cold water pool, and a gym! I thought they had a laundry room but I was wrong since I had a 5 day stay I needed to wash the kids clothes, but no problem a reasonably priced laundromat was out the lot take a left pass the light to your right!!! Like literally just blocks away! Speaking of which a Wal-Mart was take a right out of the lot to the highway then a right onto the highway and off the highway bam there it is! I had everything right there in and around my except the big city, but I didn't mind that because it was only 15 minutes away and I didn't have to constantly smell ETHANOL all day! The golf of Mexico is pretty much behind the hotel! Down the street, to your left out of the lot you have the SPACE CENTER after you pass the docks where you can find ppl of all ages fishing and that within itself was fun for me and the 2 teenage grands!!! Everyone at this hotel talked with me like we've met before even the ones that had poor English was nice oh and the refrigerator in our room I've never seen before! I meant to take a picture of the inside! It was nicely different and spacious, but beware of ANYTHING YOU PUT ALONG THE BACK OF IT WILL FREEZE!

    Stayed in June 2025

  • Reviewed: 12 May 2025

    1.0
    Comfortable and clean rooms but felt discomfort from staff members
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Discrimination and predjudice attitude from the owner and staff members. While away from my room at the hospital, the owner abd staff searched through my room and belongings. Once i returned from ER, i extended my stay at the property. While eating breakfast and after paying to extend my stay, the owner approached me and saud he had ti decline my reservation because there was a big confrence coming into town so he could not accomodate my reservation. I later attempted to cancel my resrvation through booking.com but once the booking representstive contacted the property the owner refused to refundmy reservation totaling 241.95.

    Cleanluness and comfort of the room

    Stayed in May 2025

  • Reviewed: 3 March 2024

    9.0
    It was a good stay over all
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Slow Chang of ownership

    I love the spa tub

    Stayed in February 2024

  • Reviewed: 6 January 2024

    1.0
    Walk in checked in, no one inform us that the elevator isn’t working and had to walk up to the 3 floor, open the door an
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches and careless workers

    Roaches infested

    Stayed in January 2024

  • Reviewed: 31 December 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    infested with roaches

    Stayed in December 2023

Showing 1 – 25

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