4995 NorthWest Merle Hay Road, Urbandale, IA 50322, United States
#10 of 12 hotels in Urbandale
Guests' ChoiceBased on 71 hotel reviews
7.0Cleanliness
7.2
Comfort
7.4
Location
8.4
Facilities
7.0
Staff
8.0
Value for money
7.4
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 2 September 2025
Paitz
United StatesStaff not very friendly..spoke other than English between employees in front of guests.
Convenient to the hiway 35
Stayed in August 2025
Reviewed: 22 August 2025
Dvnlght
United StatesIt's a little noisy next to the interstate. No screen on the window.
Nice hotel. The staff was great. Breakfast had a variety of different foods.
Stayed in August 2025
Reviewed: 17 August 2025
Stephanie
United StatesThe facilities needed to have better upkeep and maintenance in the pool area ( chairs, tables, stone by the stairs enter entrance was falling apart)several places in hallways and our room had repair work done and never was properly repainted etc .
Stayed in August 2025
Reviewed: 3 August 2025
Hope
United StatesNothing
Clean, great location, friendly staff
Stayed in August 2025
Reviewed: 17 July 2025
Michael
United StatesVery noisey up and down the hallway
Location great for me
Stayed in July 2025
Reviewed: 30 June 2025
Rick
United StatesThe property needed a little attention. Charged 25.00 for a small dog.
The property is right off the interstate close to restaurants.
Stayed in June 2025
Reviewed: 26 June 2025
Watson
United StatesLiked everything.
Easy check in and friendly. Nice walking access to get dinner. Great breakfast. Very nice pool.
Stayed in May 2025
Reviewed: 10 June 2025
Maureen
United StatesMore options for breakfast - like gluten free items or more fruit would be nice.
Manny at the front desk was very helpful and friendly. It was located right off the interstate which made traveling and staying overnight to continue my journey quite convenient. The room was spacious, clean with many amenities including a pool and workout facility. I was at the back of the hotel and that made it much quieter than being on the highway side.
Stayed in June 2025
Reviewed: 7 May 2025
Kacper
United StatesIt was clean, it was as described, and it was a good price. It wasn’t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most motels I’ve seen. Good area too with fast food options for late night travelers
Stayed in May 2025
Reviewed: 9 March 2025
Daisey
United StatesUpstairs noise
Nice and remodel
Stayed in March 2025
Reviewed: 28 August 2025
Bryce
United StatesWe stayed in room 138. The first night we arrived, I thought it smelled a little musty. I figured it was from the air conditioner. We were tired and slept a lot. The third day, my son had respiratory problems. By day 5, I was also having issues. I looked around the room and found several areas that had mold. Talked to the staff, and they moved us to room 143. It smelled much better. I noticed the ceiling in the bathroom had been recently painted. I found a few small spots of mold showing through. Also, the lamp shades had mold, and we had them removed. My son was getting a bit better, but I started feeling tight in my lungs and knew we would have to check out.
The location and staff were wonderful. Breakfast had a yogurt machine that was great. Rest of the items are microwaved.
Stayed in August 2025
Reviewed: 22 August 2025
Shadrick
United StatesA very good location 👏 Close to everything
Stayed in August 2025
Reviewed: 20 August 2025
Huit
United Statesthere's a very nice facility we enjoyed her stay and it was close to everything we needed we went to the Iowa State Fair
Stayed in August 2025
Reviewed: 18 August 2025
Jazmin
United StatesBeds weren't the comfiest ,6/10 for me ,couple dirt spots on side of toilet ,other then that it was great !
Loved it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was nice ,had a great stay
Stayed in August 2025
Reviewed: 16 August 2025
Albert
United StatesGood food
Carpets not vacuumed, and bathroom door stuck.
Stayed in August 2025
Reviewed: 14 August 2025
Angela
United StatesIt was bad always running out of stuff and not well stocked trash overflowing. Staff not around for help
It
Stayed in August 2025
Reviewed: 10 August 2025
Kathy
United StatesA black spider on our bed in the morning eek!!
Room was nice. Staff were friendly.
Stayed in August 2025
Reviewed: 10 August 2025
Brandon
United StatesThe pool was dirty shady owners wouldn't provide any detailed receipt I requested twice and I had to pay for my hotel room instead of getting reimbursement like I should have because I am a government employee and had training
The breakfast was good
Stayed in July 2025
Reviewed: 6 August 2025
Kingan
United Statesbathroom could use some maintenance; toilet didn't flush well (water waster), sink faucet loose, no exhaust fan. Tried to use onsite laundry but someone used and didn't return to empty out their clothing.
breakfast was ok, no fruit except for an apple
Stayed in August 2025
Reviewed: 5 August 2025
Hiroshi
United StatesRoom has mold smell, sound from next door,probably no sound treatments , poor breakfast selection.
Location
Stayed in August 2025
Reviewed: 1 August 2025
Gáther
United StatesI was giving a dirty room with stains on the wall and floor upon check-in. I was given one room and then when I told them I have a service animal, I was given a different turned out to be unclaimed.
Stayed in July 2025
Reviewed: 30 July 2025
Marina
United StatesThe hotel could use improvements in cleanliness, as the rooms had an unpleasant odor. Additionally, the breakfast selection was disappointing, offering mostly sugary and carbohydrate-heavy options with little nutritional balance.
Stayed in July 2025
Reviewed: 30 June 2025
Livingston
United StatesNot much seating for breakfast area. The pool room was horribly humid and dirty There were ants all over the nightstand between the two beds and crawling on one of the beds.
Breakfast was decent.
Stayed in June 2025
Reviewed: 27 June 2025
David
United Statesclean quick and efficient service friendly staff
Stayed in June 2025
Showing 1 – 25
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