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  5. Reviews of SureStay Hotel by Best Western Meridian

Reviews of SureStay Hotel by Best Western Meridian 2 stars

146 Us Highway 11 And 80, Meridian, 39301-4553, United States

#13 of 21 hotels in Meridian

Guests' Choice

Review score

Based on 235 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    6.9

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could use some updating.

    Convenient access

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Good place for our stay.
    • Leisure trip
    • Group
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was super hot upon arrival. Cooled down eventually but would have been nice to have it at 72 or 75 as a starting point. Rooms are a little dated and in need of a refresh.

    Perfect stopping point and place for our road trip with a pet. Reasonable price and cancellation policy. Room was quiet and that was a bonus.

    Stayed in June 2025

  • Reviewed: 7 April 2025

    7.0
    The rooms are decent, even if the area is less secure than I prefer.
    • Leisure trip
    • Family with young children
    • Large Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The area felt less safe than I expected for the price. When I went to check in, a local law enforcement officer came in to respond to a call for service. While the room itself was quiet, I didn’t feel well rested because I worried about the safety of my family in the room and our vehicle in the lot.

    We stayed in the executive suite and it was very spacious. The room was clean, the king size bed was comfortable and the full size bed was nice and separated from the king size bed by a half wall.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night

    I think they're doing a good job. I didn't expect an elaborate breakfast, exercise room or pool at this price

    This is an older hotel that's been updated with new floors, paint and bathroom. The bed was comfortable, the room was clean. Breakfast was continental, cereals, pastries. I saved $40 over staying at the Holiday Inn which I spent on a hearty breakfast at Cracker Barrel down the street. I'd stay here again.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    6.0
    Clean and decent hotel for 1 night stay.
    • Leisure trip
    • Family with young children
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night

    The hotel could use some updating. The rooms were clean, and everything worked as well as I could tell. We didn't use the television and the wifi was good. The beds were comfortable, and the room was cool.

    The room was clean. The hotel was a little run down and I expected a little more for the price but it was just a stop on our way through. For one night it was not a bad hotel.

    Stayed in March 2025

  • Reviewed: 28 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom smelled of urine. The room needed a deep clean.

    Stayed in October 2024

  • Reviewed: 30 August 2024

    6.0
    Pretty much what we expected.
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Warm breakfast was alittle less than expected, otherwise, a good stay.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    6.0
    The stay was fine, would stay again.
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Felt it could use updates

    The cost and availability

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Get what you pay for.
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dated, rooms could use updating.

    Price and friendly staff.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    I would stay there again.
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no ac on when I got there and it was 100 degrees outside so it took hours for the room to actually get cool!!! Also there was no towels in the room so we had to go ask for some at the front desk.

    Staff was friendly and check in was easy.. Room was nice and clean

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Use them again if needed
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More coffee packets in room than one!

    Proximity to what we needed. Clean

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Y'all need USB chargers.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Perfect place to stop on the way to another place. Very accommodating accidentally booked a smoking room have bad allerg
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s a little older but very well kept and clean.

    The manager was very friendly and accommodating

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot of folks might rag on this place but their expectations may exceed their budget. It’s not the Taj Mahal but I got a good rest.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Older hotel but clean and staff was great. Would stay again.

    Stayed in June 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I paid $10 extra for a non-smoking room, but the room had a definite odor of cigarettes. I didn’t say anything at the time as it was supposedly the last room available, and we needed a place for the night.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I don’t know who gave this hotel high ratings, but it doesn’t deserve more than 5 out of 10. Dirty floors and furniture, dusty shelves, microwave with rust.

    Stayed in May 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was hard. The breakfast was posted to end at two different times. Of course we were told we were too late 15 min before the time posted in the room.

    It was good for the price. Everyone was nice

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Room is nice breakfast awful
    • Business trip
    • Solo traveller
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is awful needs a lot of work a big disappointment

    Clean

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Like sharing bath towels?
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only 2 towels when we reserved for 3 people. When I requested a third towel I was told I would have to wait for the maid later the day we were leaving. Also not happy with the provided breakfast. Gravy was nasty, orange juice was over diluted Tang.

    Clean

    Stayed in January 2024

  • Reviewed: 1 December 2023

    6.0
    Facilities were nice, management not so much so.
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The manager called our room at 11:00 pm to ask for a credit card number to put on file. I had paid through booking online. That apparently was not sufficient. I had to get dressed and go down to the lobby. He told us that he hadn’t received the money from booking.com so having my credit card number was a back up plan. I told him that the money had already been drafted from my account and I wasn’t going to give him my card to have it drafted again. That money exchange was between his hotel and booking. I was very angry about this as we were already successfully registered and had been in our room for about 2 hours!

    It was both clean and comfortable.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed firm, room clean

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Good for overnight stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was clean.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    Road trip
    • Leisure trip
    • Family with young children
    • King Room with One King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were not enough chairs and tables in the breakfast area.The loundry was outside and expensive. We traveling a lot,but this was the most expensive loundry $3.50 washer +$3.50 dryer

    Stayed in September 2023

Showing 1 – 25

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