The hallway had a funny sme

Staff very pleasant and willing to help

Stayed in July 2025

Bed too close to A/C. Could not get in that side of bed.

Great breakfast

Stayed in July 2025

Rooms was old and dusty

Fast checkin

Stayed in May 2025

It could have been much better

It was okay

Stayed in March 2025

None

Good place to stay

Stayed in September 2024

Great location

Stayed in August 2024

The room had a weird smell to it. The closet was hard to push. The breakfast was subpar.

They had a waffle maker, free wifi.

Stayed in August 2024

That I didn't even stay and couldn't get a refund

Nothing but breakfast

Stayed in July 2024

Nothing

Staff

Stayed in May 2024

AC not very efficient on the 2nd floor

Not far from Sasol chemical refinery

Stayed in April 2024

They are renovating and painting rooms the smell was unbearable unable to sleep last night. I had 3 rooms booked with my pregnant daughter in one

Location, cleanliness

Stayed in March 2024

It was in a convenient location

Stayed in February 2024

Coffee

Front desk agents were nice and very helpful.

Stayed in December 2023

Breakfast

OK. Location ok

Stayed in April 2023

Shower curtain ineffective. Water ran out on bathroom floor.

Good.

Stayed in February 2023

The Air conditioner was not working went to lobby twice sign on counter saying away from desk be back shortly. Finally guy was there came checked room played with control, set at same temperature that I already set no change, Door signed at entry way saying no available rooms. At 330 we decided to check out only then was I offered the only room he said was available, Left location anyway

Did not have breakfast

Stayed in July 2025

The pictures online are the complete opposite from what the place looks like. The staff at the front desk wasn’t very friendly, the room was very dirty, spots on the headboards, white stains on the back skirts around the bed. The lamp shade was ripped and dusty. The carpets have seen better times. We got there late and that was the only reason why we stayed. The reviews showing that’s an ongoing issue for a long time! Booking.com shouldn’t list places like that!

There was nothing likable about this place.

Stayed in July 2025

The shower chair in the accessible bathroom was so unstable… I went to get my daughter’s shower chair and used that…. It looked like no one had vacuumed the room…. Fruit loops under the bed….: they were more concerned about a service dog than the shape of the room

It was close to the venue…. The staff … after we finally got checked in…. Were ok…

Stayed in July 2025

Nothing, the rooms were dirty old and need to be remodeled, had hair all over the shower. crumbs of food and just made me feel gross

Stayed in May 2025

The room smelled musty, looked old and the the lamps were rusty metal and the room phone looked old and damaged

The bed and pillows we’re comfortable. The towels and bed linens were clean, smelled fresh and were soft.

Stayed in May 2025

We had dirty towels dirty tub dirty n tore up lamps n dirty toilet

Stayed in April 2025

Room was not clean, dusty furniture and stains on curtains. Sprinkler head was hanging out of ceiling. Also wood head boards had some type of fluid stain running down them

Entry was very nice updated lobby area

Stayed in March 2025

It ways okay

Stayed in February 2025

A Disappointing Stay at crown plaza mission I recently stayed at crown plaza mission and, unfortunately, it was one of the worst hotel experiences I’ve had. 1-The staff were unprofessional and unhelpful throughout my stay. When I raised concerns about the issues I encountered, they seemed indifferent and unwilling to assist. This lack of courtesy and service made my stay even more frustrating. 2. Overcharged for Poor Quality I was charged more than what was initially quoted, and the additional charges were never properly explained. For the price I paid, I expected at least basic cleanliness and comfort, but the hotel failed to deliver on both fronts. 3- The room was far from clean. The sheets appeared stained, the bathroom was dirty, and there was a noticeable unpleasant smell throughout the room. This made it difficult to relax or feel comfortable during my stay. 4- To make matters worse, the hotel didn’t live up to the amenities or services it advertised. I felt cheated, not only by the overcharging but also by the subpar conditions and lack of professionalism. The breakfast was included but they wanted to charge me again and double the reception stuff and restaurant were not friendly and they were rude . Also the parking was free but again they wanted to charge me . Everything was included and they wanted to charge me , the only reason they didn’t charge me because I denied them. I wouldn’t recommend staying at crown plaza mission There are likely better options in the area for a similar price, with better service and cleanliness

Stayed in December 2024