1065 M-37 South, Traverse City, MI 49685, United States
#36 of 36 hotels in Traverse City
Guests' ChoiceBased on 96 hotel reviews
4.8Cleanliness
6.3
Comfort
6.2
Location
7.3
Facilities
5.3
Staff
6.3
Value for money
5.3
Free WiFi
6.2
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End of dialog contentReviewed: 5 November 2024
Williams
United StatesThere was no hot water for the shower.
The bed was comfortable.
Stayed in November 2024
Reviewed: 11 October 2024
Linda
United StatesLack of elevator for getting luggage up stairs. Aside from the fruit, there wasn't anything healthy for breakfast (microwave sweetened oatmeal, muffins, pop tarts). But still, breakfast was better than nothing.
Comfortable bed. Fruit at breakfast
Stayed in October 2024
Reviewed: 19 September 2024
Alisa
United StatesThe hallways and carpet are filthy
Location
Stayed in September 2024
Reviewed: 14 August 2024
Sue
United StatesNo shampoo/Conditioner. A/C noisy and didn't seem to work too well. No type of breakfast even tho it was advertised. Bad coffee and a stale muffin were offered. I went down the street for better coffee and food. For $255.00 plus tax and fees Total $288. for a terrible room. No elevator either. I flew in late and was looking a nice quiet room. I don't recommend this Hotel.
The bed was comfortable
Stayed in August 2024
Reviewed: 30 June 2024
Christine
United StatesI was there for 2 nights and after the first night they attempted to enter my room while I was sleeping. I needed to leave by 6 pm to work 12 hours on 3rd shift. The next morning when I returned at 8am I was locked out of my room and there was no one at the front desk to let me in. There was also no number to call for service. After 15 minutes someone did arrive and reactivated my key card. There was no apology for my inconvenience. There was also no “Do Not Disturb” sign for me to hang on my door.
Stayed in June 2024
Reviewed: 16 September 2023
Steffey
United StatesStaff had zero personality. We had 3 rooms for family wedding. Refused to let us into even one room 2 hours early due to managers rule. All 3 rooms were ready at the time we were there. Check in time was the same as wedding. We had a baby with us and wanted to get luggage in so Mom and baby could come back early themselves. We had to change in hotel bathroom to get ready for wedding. As we were ready to leave for wedding. They let us put luggage in one room. But still would not give us keys to room. ....swimming pool was open 3-10pm. Couldn't use Sunday before leaving. Baby loves the water. We picked this hotel because of pool. And location to wedding.
Cold cereal, store bought muffins. Good hot coffee. Juice. Nothing else.
Stayed in September 2023
Reviewed: 23 August 2023
Inesa
United StatesTowel’s were stained. One towel even had hair . Also hotel charged me extra $100.00 . Receptionist said because I booked the stay not directly through them. They said that $100.00 will be refunded back to me after our check out. Hmmm still haven’t received my money back. 3 business days already passed
Nothing really .Hotel overpriced
Stayed in August 2023
Reviewed: 9 August 2023
Timothy
United StatesLight switch by door did not work or bulb was out. Additional light had a terrible torn lamp shade. Cable tv did not work at all. Wall paper in bathroom was messy, hung incorrectly.
Location was good. There was no breakfast.
Stayed in August 2023
Reviewed: 7 August 2023
Nancy
United StatesBed was never made, no elevator, bathroom floor tiles broken.
Location to our destination
Stayed in July 2023
Reviewed: 11 December 2022
Peggy
United StatesFloors were dirty! Bath towel had one of the hand soaps stuck to it. Asked for 3 towels and wash rags only received two. Said they would bring more did not hear from them!
The bed was comfortable.
Stayed in November 2022
Reviewed: 25 September 2022
Vicky
United StatesThe bed needed to be replaced. You could see divots in the mattress and when you laid down you definitely felt them. And the shower leaked all over the floor. The room and entire hotel could use a good cleaning
How easy it was to find and location
Stayed in September 2022
Reviewed: 25 September 2022
Frank
United StatesNo blankets and bedspread unclean
Stayed in September 2022
Reviewed: 19 September 2022
Shannon
United StatesThe floors in the room were so dirty are feet turned black on the bottoms.
The room was clean and the beds were comfortable.
Stayed in September 2022
Reviewed: 5 September 2025
Tim
United StatesPool did not work and breakfast sucks
Stayed in September 2025
Reviewed: 18 July 2025
Kathy
United StatesNo coffee maker drapes where dirty. Tv stopped working
Stayed in July 2025
Reviewed: 25 May 2025
Heather
United StatesWe found a pillow on the bed with a huge blood stain. Asked for a refund, but staff told me the manager wasn’t available. Also the hot tub water was dirty.
Close to the event we were there for.
Stayed in May 2025
Reviewed: 23 January 2025
Irvine
United StatesEverything. Was told I couldn’t use the water when I checked in, then once we could use the water the pipes are backwards and the shower was either ice cold or burning hot like the fires of hell.
Nothing
Stayed in January 2025
Reviewed: 21 September 2024
Rosenburg
United StatesNothing I can think of.
Good comfortable during my stay.
Stayed in August 2024
Reviewed: 3 September 2024
Alexis
United StatesNasty floors, my feet was FLITHY from walking around the room for 5 mins, no toilet paper, had no pillowcases on the pillows & people goofing around in the hallway and screaming at 2am and the staff didn’t do anything.
Nothing. Overall horrible experience
Stayed in September 2024
Reviewed: 6 August 2024
Dannielle
United StatesEverything. The place was trashed we left immediately
Nothing we did not stay
Stayed in August 2024
Reviewed: 6 August 2024
Avturchyn
United KingdomThe breakfast was a bowl of oatmeal packets and a bowl of bananas and oranges, I am not sure I would call it breakfast. When I showed up there was a couple in the parking lot talking about bed bugs in their room. I don't know that there were actually bed bugs but the staff did not reassure me, just insisted they were wrong (and they could have been wrong). The rooms were very tired, marks on the walls and the walls were thin so when people were talking in the corridor you could hear everything. No fitness centre, and when I asked where you could walk the staff had no idea where to direct me. Just a blank look like 'why would you want to go for a walk'. Just given the cost was disappointing.
The bed was comfortable. The Wifi was good. Serviceable if you have no where else you can stay.
Stayed in August 2024
Reviewed: 2 July 2024
James
United StatesA lot of motel for the price
Stayed in June 2024
Reviewed: 23 June 2024
Ben
United StatesIt was falling apart. Pool and hot tub were “closed” but operating fully when you looked in the door. Everything was broke or out of service.
Nothing
Stayed in June 2024
Reviewed: 4 November 2023
Richard
United StatesUnfortunately the staff leaves at midnight, and the location is remote and I felt more vulnerable to possible criminal activities. Also the heating system needs to be updated, when set to automatic the heater continues to run well past the desired settings.
The Hotel had all the expected features and during my trip to Michigan was the only hotel that provided acceptable bathing facilities for a handicapped individual. there was no "step into" required to bath, the only thing missing was the handicap railings. All of the creature comforts were available, this is a good simple place to stay.
Stayed in October 2023
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