Elevator was scary to ride in. AC in the room wasn't working correctly. They had a floor AC unit piped to the sliding glass door.......

Stayed in August 2025

Not possibile to open the window of the room.

Good position, good breakfast included.

Stayed in August 2025

The hotel is very dated. It definitely needs to be renovated. The air was out

The location to the Mercedes Benz stadium was great. It was about a 15 min walk.

Stayed in July 2025

Closed to stadium where we was attending and very reasonable

Stayed in August 2025

Room AC was not working. They had a portable AC unit stuck throught he sliding glass door out to a smaill balcony that was unusable.

Room AC was not working. They had a portable AC unit stuck throught he sliding glass door out to a smaill balcony that was unusable.

Stayed in August 2025

Whistling noise in shower, portable A/C, dusty furniture, running toilet, gnat in bathroom, phone didn't work in the room, moldy curtains in the room, and, old smell in the hallway

Continental breakfast and great location

Stayed in August 2025

Old building. Elevator is super old. Room is not good, it was smelling bad. Bad bathroom too.

Exceptional location, especially if you’re going to Mercedes stadium. Staff is super receptive and kind. Special thank you for the amazing Shay from the front desk. She was awesome and super kind. Bed was great, White and clean sheets.

Stayed in July 2025

The breakfast was terrible. The elevator didn't work so needed to use stairs once. The A/C was not very cold and the heat poured in from the sliding glass door.

Staff was friendly and the location worked for my travel plans. I really appreciated that they provided iced lemon water in the lobby.

Stayed in July 2025

It is so much different on the pictures. The lobby was newly renovated and looks modern but the room that I was staying feels like in the 70s. The smell of old carpet in the room was strong. The thermostat is ancient (see picture). I tried to adjust the temperature but it did not seem to work. And the heat is crazy. Already sweating while inside that room before going out to see a concert!

The staff. They are awesome! They are the only best part during my stay!

Stayed in July 2025

COULD NOT OPEN PATIO DOOR

STAFFS WERE FRIENDLY

Stayed in June 2025

Old carpets and furniture in the room, the bathroom was shabby, the ceiling light in my room kept flickering. The interiors looked like a cheap motel (which it is). Essentially, you're getting what you're paying for

Clean sheets, towels, toiletries, expansive breakfast spread (including hot items)

Stayed in June 2025

I hope they get the AC fixed cause I’m coming back in the summer and I don’t want AC problem

They remodeled it since I was there in October and it looked very nice

Stayed in May 2025

No pool

It was near all attractions

Stayed in May 2025

The property is definitely old and outdated. The elevator is super old. The room was outdated and was missing drawers from the dresser. Also no parking at the property you have to park in a deck across the street that is dark and made me feel unsafe. No valet either.

The location was close to downtown and they had a lot of towels in the bathroom and the shower was really good!!

Stayed in April 2025

The matress was really hard and I had trouble sleeping. I also heard a lot of loud cars and sirens at night. There were hair in the bathtub when I arrived

It is really close to the Aquarium and World of Coca Cola, and when I was having troubles with my key card the staff was eager to help me

Stayed in April 2025

Shower with low flow and pressure

The staff very helpful and attentive

Stayed in April 2025

The breakfast was high end. Sausage, eggs, waffle makers and so on. The coffee was very good. A little stronger than I make it, but much better than your typical hotel coffee.

Stayed in March 2025

I recently stayed at the Balcray hotel, and overall, it was a great experience. The location is fantastic—it's close to key attractions and public transportation, making it really convenient for getting around the city. While the hotel is basic, it has everything you need for a comfortable stay. The room was clean and had all the essentials, like a bed, bathroom, and Wi-Fi. It’s perfect for travelers who just need a place to rest without spending too much. If you're looking for luxury, this isn’t the place, but for a budget option.

Stayed in March 2025

Everything a bit dated

Staff

Stayed in February 2025

Room carpets not clean.

Convenient to Georgia World Congress Center

Stayed in March 2025

Slow draining tub, came down for breakfast around 815 and there was hardly anything left for breakfast

Clean room, friendly staff.

Stayed in March 2025

Very dated, the pictures online are not current, the equipment in the gym is broken as well as the water machine in there. No microwave or refrigerator in the rooms.

Lobby and room were clean. Staff was friendly and knowledgeable of the area.

Stayed in March 2025

under construction - really loud street noise

desk staff let me check in early (for a fee)

Stayed in January 2025

Frankly I would prefer the lobby to have a little more razzmatazz.

This is a good hotel for those who want an inexpensive room but don't care about the look of the lobby which is the most plain and strictly functional lobby I have ever seen in a hotel. The room is pretty standard with a flat screen TV and control over the temperature. The bathroom has all the standard features if a bit smaller. There is a shower tub combination rather than a walk-in shower. The beds are comfortable. There are plenty of sockets for all your plug-in needs. It is a good location with a number of the major attractions within walking distance but the immediate area is a bit dreary. Plenty of restaurants nearby, many locally owned and inexpensive. If a hotel is a major part of your travel experience, this is not the hotel for you. If a hotel is just a place to sleep, this hotel is perfectly fine.

Stayed in January 2025