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Reviews of Comfort Inn & Suites Lake Norman 3 stars

19521 Liverpool Parkway, Cornelius, NC 28031, United States

#2 of 5 hotels in Cornelius

Guests' Choice

Review score

Based on 315 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only complaint was the coffee packets in the room didn’t have much coffee creamer. Only one packet in each package.

    Friendly staff. Nice facility.

    Stayed in June 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfy bed. Nice facilities

    Stayed in August 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Room was clean and comfortable, breakfast was good

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Nice quiet location
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location is very quiet. We arrived a bit late around 10:00pm but that was not a problem. We only stayed one night, it was a nice, quiet, clean room. There were two televisions, a bonus area with a sofa and desk. Check in and out was quick and easy. We ended up paying less than anticipated, which was nice. Would stay again, we explored the area a bit before continuing our trip, we fell in love.

    Stayed in June 2025

  • Reviewed: 3 July 2025

    8.0
    Great place to stay in the Lake Norman area.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 2 nights

    Nothing

    Large room. Excellent staff, large pool. Restaurant within walking distance and tons of parking.

    Stayed in July 2025

  • Reviewed: 18 June 2025

    8.0
    Nice stay overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our first room had a weird smell and the toilet started to overflow after using the facilities for the first time

    Close to family we were visiting and close to the freeway

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    overnight stop over
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Our only issue and it was minor was that the breakfast attendant was not very friendly; I understand that English was not her primary language but I asked for pepper and she was very terse in her reply. I also heard another couple complaining that they asked about decaf coffee and were met with the same response. Otherwise we really have no complaints about the room and will keep it on our radar for future trips. Also, breakfast ran from 630-930 and I understand there is a schedule, but people were still eating and she just started packing everything up.

    First off, Joe El? not sure if I spelled correctly, but he was working the desk at check in (9pm) and he was extremely friendly; room was a business suite so it had 2 queen beds and a separate sitting area/desk/tv ; the couch pulled into a sofa bed with a nice pillow top mattress on it. The room temp was easily controlled and no issues; everything was clean; we had a view of the pool and it looked clean and refreshing, but we did not use it. Breakfast was standard hotel fare, sausage, eggs, biscuits, waffles, cereals, bagels, juices and coffee. Within walking distance to a local restaurant that had good food.

    Stayed in June 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Need better pillows.

    Good breakfast. Convenient location for dinner choices.

    Stayed in May 2025

  • Reviewed: 20 April 2025

    9.0
    we enjoyed it - Linda was very helpful.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    The eggs.

    Breakfast eggs were weird. Not sure they were realy eggs:)

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Good stay. Watch out for hidden fees.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had a decent stay. Was charged hotel and tax fees on pet fee. I travel often and have never seen that. What was supposed to be a $25 pet fee ended up being $31 and change. Plus I was charged an additional $2 and change for something else. All together there were three separate charges. Not that great of an area to walk the dog. They did put me on the first floor close to the door so that was good. Comfortable room and quiet. Just watch out for hidden fees.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Didn't expect much, due to reviews, was pleasantly surprised. Definitely would suggest staying here.
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Reviews were bad. I am an exterminater and checked beds and furniture before placing luggage. Found nothing. It was definitely a concern with some reviews but had no issues whatsoever. There was a little disrepair on faucet / extra play but didn't affect function. like I said in my review, Happy to have stayed here and hope this hotel and staff will have years of service and help many travel weary customers for a long time .

    I was not expecting much when I arrived but staff was incredibly cheerful, accommodating to our needs and attentive. Room was perfect for our needs. Temperature was perfect. Cable was great. Shower was hot. beds were comfortable. The Couch bed was a standard Hide a bed, so that mattress was acceptable. If adults need to sleep on that mattress, I would suggest just adding another room. Breakfast in the morning was great. It had a large selection for everyones needs. It included eggs, sausage, cereal, and breads with spread and juices and coffee. Everything was filling and tasty. We were happy to stay here and it definitely helped our trip since we cut our travel down to a manageable drive. There is also a Restaurant within walking distance which was delicious and filling and the staff was very accommodating. In the morning walking to our minivan the flowers outside smelled really nice. It was an absolutely beautiful day and I was well rested for our 8 hour drive home which would have been at least 16 if we didn't stay here. This review may be a little corney, but I wanted to pay it forward for the very cheerful staff who made my stay for my family very enjoyable.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air was difficult to control.

    Comfortable bed, nice walk in shower

    Stayed in March 2025

  • Reviewed: 9 February 2025

    8.0
    Uneventful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not great

    Stayed in February 2025

  • Reviewed: 27 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff,very clean and good location.

    Stayed in January 2025

  • Reviewed: 4 November 2024

    8.0
    I need a receipt for my stay. Promised. Never received.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I asked for an email receipt. Have not yet received it. PLEASE SEND ASAP!

    Clean, quiet, pleasant staff, comfortable room.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    7.0
    The television in the bedroom was not working
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The furniture was dated and dirty

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    I enjoyed this property even though I was only on family business. It was just what I needed.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 4 nights

    Perhaps a written notice given when you come in as to the times when breakfast begins and ends. Maybe even a sign in the dining area or over the coffee as a reminder. I was informed verbally when I signed in but I forgot the ending availability.

    I mostly needed coffee and a lot of it! It was just what I needed and it was delicious. The biscuits were very warm and welcome. I like that I could take care of my own room without interuption. I was given the option of calling for towels or anything else. Of course I appreciated the "free" parking of my rental car.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Better rstes

    Need update microwave very old disl

    Stayed in October 2024

  • Reviewed: 2 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    breakfast

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Great stay - 2nd stay - would use every time
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Convenient and easy to get to

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Just okay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    price not worth what we paid thought it would be worth it because of the location- had to call down for towels she told us she was busy to come get them ourselves- didn't use the pool but it looked dirty

    Location

    Stayed in August 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Older hotel, small breakfast

    The hotel was quiet, clean and comfortable

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Nice quiet place
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was outside

    Clean and friendly staff

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Business Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was ok

    Stayed in July 2024

Showing 1 – 25

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