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Reviews of Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG 2 stars

9490 Woodlane Drive, Dimondale, MI 48821, United States

#1 of 2 hotels in Dimondale

Guests' Choice

Review score

Based on 104 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The gap in curtains allowed light in during the night. The first room i was given had a pair of shorts on bed, jeans hanging in closet, and a makeup case in the bathroom. I dont know if they were left behind or if I was given a room that was already occupied. Was given another room, and all was fine.

    Spacious clean room. Very quiet location. Friendly staff member at check-in.

    Stayed in August 2025

  • Reviewed: 19 July 2025

    7.0
    Certainly a worn out hotel. But clean.
    • Business trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The TV in our room (328) didn't work. Besides that, it's just an old hotel with rusted, pocked bathtub, and chipped tile flooring; one corner over an inch missing by the tub. Needs updated and cosmetically fixed.

    The staff were superb; very helpful, friendly, and polite. The older couple making breakfast every morning did a fantastic job.

    Stayed in July 2025

  • Reviewed: 1 December 2024

    7.0
    We stay for a overnight and it was close to our family gathering location, and the price was awesome😊👍🏽When we come to v
    • Couple
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    N/A

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We have stayed here many times. It is our go-to when we come visit Lansing. It can be pricey on football weekends but normally it's more reasonably priced. No complaints. 2 minutes from highway.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night

    bath tub was rusty room a little dated , but comfortable and clean

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was very good

    Stayed in October 2024

  • Reviewed: 6 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The pool was not open at the time of my stay

    Very friendly staff, clean, good breakfast options

    Stayed in September 2024

  • Reviewed: 25 June 2024

    8.0
    I'd stay here again
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lots of little up keep things needed to be done. Loose tiles in bathroom, curtains were stained in bottom with water stains, staining on ceiling. Nothing horrible but seems room's need tlc.

    Good breakfast in the morning though pancakemaker was not working but pleanty of other options. Mostly quiet and beds were okay - staff were pleasant. Did not use it but pool but looked nice, and there is a workout room.

    Stayed in June 2024

  • Reviewed: 22 April 2024

    7.0
    It was ok. I may stay again or try the hotel next door when we go back in May.
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was so cloudy and smelled like chlorine so badly everyone coughed when we went in. No towels in the pool area. Upon arrival Had to ask for bedding for pullout bed and additional towels only supplied 2 for a family of 4. Which they gladly supplied.

    The room was spacious. Bedding and room was clean.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed and never informed prior to check in

    Easy access and clean

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Our stay was fine
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Older and pool wasn’t open

    Clean

    Stayed in March 2024

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not that great the biscuits were dry and kind of hard, I did like the two options for meat because I do not eat pork, the cinnamon rolls were not that good either, very small cups so I had to keep getting up to fill the juice every two drinks.

    Clean, pretty quiet, nice lady working at desk it was her first night by herself

    Stayed in December 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The shower wasn't clean like it should have been. There was hair on the walls of the shower.

    Overall it was nice. We didn't have any issues with anyone.

    Stayed in August 2023

  • Reviewed: 2 July 2023

    9.0
    A very good option for the price; I would stay there again if visiting the Lansing area.
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night

    The breakfast was okay, but not great. Cleanliness in the common areas could have been a little better.

    Location was very convenient. Easy access from and to the highway, and near a couple of eating options. The staff was very friendly and efficient. The bed was very comfortable, the TV had a good picture quality and sound, and the water pressure and hot water in the shower was very good.

    Stayed in July 2023

  • Reviewed: 6 June 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    They billed me for an extra day that was not approved by me.

    the room and the cleanliness

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We went on Xmas Eve and Xmas there was not a lot of people but everything seemed good

    Stayed in December 2022

  • Reviewed: 4 March 2023

    7.0
    I like anyways, thank you!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    1. I not like if someone coming in room, when I was here or outside. Cleaning person coming to room. After I out from hotel - she can cleaning how much she want/need. But not in time when I stand in my room. I not feel comfortable if someone walk between my staff and looking what I have (my clothes, food). 2. TV was old. And we want watch some movies. But here not have nothing for watch. Sad.

    All was fine. Very good big refrigerator.

    Stayed in February 2023

  • Reviewed: 25 January 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Location a bit off but that's only negative imo.

    Staff was unbelievably helpful and nice, super clean and comfy beds. I wish i knew the woman who worked at night, she was an angel and id love to toss her a shout out. She deserves a raise! ;) Banging brekky, just like they used to do em precovid.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool was down was told it was working the night before. The breakfast choices Very poor, no cream, no fruit that wasn't rotten , Just need more healthy choices.

    Stayed in January 2023

  • Reviewed: 14 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When we first walked in there was kind of a musty, dank odor. But that just could have accumulated over time. The hotel was clean for the most part.

    It was in close proximity to the church we were going to visit. It was less than 10 minutes away. The staff was courteous and professional.

    Stayed in November 2022

  • Reviewed: 3 October 2022

    8.0
    Great stay worth the price, some easy ways to improve.
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lighting was awful. First floor large window facing the parking lot and it was not possible to close the blackout blinds. This lead to a large streetlight glaring directly into the bedroom lighting the place up like a Christmas party. If you struggle to sleep with light, make SURE to bring a blackout sleep mask.

    Hotel was great, had a wonderful breakfast mini buffet with eggs and bacon and sausage depending on the day.

    Stayed in October 2022

  • Reviewed: 19 September 2022

    7.0
    it was a nice getaway, aside from the noise
    • Leisure trip
    • Couple
    • Executive Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    over run with loud young soccer teams

    location, in room large tub

    Stayed in September 2022

  • Reviewed: 9 August 2025

    5.0
    Check your bathrooms and repair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs overhauled. Tub and sink faucet

    Convenient comfortable bed

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    It was a relaxing weekend!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything! The staff was amazing, the room was clean, the bed was comfortable and breakfast was great.

    Stayed in July 2025

Showing 1 – 25

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