969 Kruse Way, Springfield, OR 97477, United States
#5 of 16 hotels in Springfield
Guests' ChoiceBased on 204 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.2
Value for money
8.0
Free WiFi
9.3
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End of dialog contentReviewed: 7 August 2025
Barbara
United StatesFor handicap people would be nice to be closer to the front door & elevator.
How quiet it was in the rooms ,not a lot of outside noise.
Stayed in August 2025
Reviewed: 4 July 2025
Howell
United StatesA little inconvenient due to reconstruction. But the construction crew was very accommodating and clean.
Simple breakfast but adequate. The hotel was convenient to access from roadway and destination.
Stayed in July 2025
Reviewed: 10 May 2025
Dan
United StatesNon-cotton sheets are way too hot to sleep in. Insufficient outlets near the bed nightstand, and they were non-functional. Bathroom vent fan was underpowered.
Room was nicely dark to sleep in, couch was great, sink and coffee area outside bathroom was a great touch. Freezer in the fridge was very useful. Room was very clean, breakfast was fantastic, especially due to staff attitude.
Stayed in May 2025
Reviewed: 22 April 2025
Aline
United StatesI wish the pool area was more up to date with style. Shower would be nice to have it updated. Jacuzzi was not working half of our trip…. That was the main reason we booked so we can enjoy morning and night an indoor pool and spa…
I loved the staff! They were so kind and very helpful. I wish I could give a shout out to certain staff for their amazing work. The location was in the middle of so many restaurants, the breakfast had so many delicious choices. I appreciate the coffee and hot chocolate packets being available after breakfast hours because my daughter and I needed a nice hot drink after a long day.
Stayed in April 2025
Reviewed: 1 April 2025
Baxter
United StatesBreakfast was good. Funky smell in halls though
Stayed in March 2025
Reviewed: 28 March 2025
Tiffany
United StatesPerfect d or kids enjoyment
Stayed in March 2025
Reviewed: 25 March 2025
Katrina
United StatesThe parking was a little confusing
We stayed here because of our grandfather having hip surgery the day before at RiverBend!!! The staff is always friendly and very accommodating
Stayed in March 2025
Reviewed: 26 February 2025
Ronald
United Statesfront desk clerk who checked us in was not friendly, very sharp with her words. asked very bluntly for CC & photo ID. Did not explain hours of breakfast or wi-fi password, just handed over room keys. no one else was in line so time was not a factor.
location is great for medical appointments. Room was nice & comfortable
Stayed in February 2025
Reviewed: 25 January 2025
Stevan
United StatesRoom was a little to warm, eventually turned down thermostat to 60, Were at home I adj. mine too 68 might be your thermostat is off or heat from hallways is to high and entering under room door
Eggs bacon and hash browns any juice and coffee Couldn't be better
Stayed in January 2025
Reviewed: 24 January 2025
Tarbox
United StatesThe motel did not have our reservation but honed the price given anyway.
Staff went out of their way to make our stay special.
Stayed in January 2025
Reviewed: 18 January 2025
B
United StatesI requested a pet-free room, as a member of our family is allergic to dogs, and we've had experiences elsewhere with finding pet hair in rooms. Upon clinically opening the door to our room, we were overcome with what felt like a wall of fragrance that was stomach-turning. It was a strong fragrance of trees, that seemed to be attempting to mask the odor of urine, and possibly dogs. One of my children started to have watering eyes and headache immediately. The odor was so strong, I wondered if it would permeate our luggage. Fortunately, the front desk attendant was able to get us a different room a couple doors away, so we didn't have to cart our things all over the property. He asked me to check the room before accepting. It was amazing how devoid of smell that room was upon opening the door. As someone who has worked in housekeeping, the amount of chemical used in the first room was shocking. It was clearly not a "clean" smell, it was being used as a masking agent to cover something that was not clean. I am not sure where the source of the odor was coming from in the room, but it should have not been listed as available for booking until a thorough deep cleaning.
Convenient location, easy to get to, and close to the hospital. Front desk clerk was thorough and efficient, and handled our request for a room change promptly and with grace. Breakfast had a decent selection of items, and was very clean and tidy. There were ample towels available at the pool. We appreciated being given the bedding for the pull-out couch and didn't mind putting it on, so we knew it was fresh, since pull-outs can often go for long periods unused and can trap debris.
Stayed in January 2025
Reviewed: 27 December 2024
Larry
United StatesIt would be nice to heat the pool.
The food was as expected.
Stayed in December 2024
Reviewed: 10 December 2024
Tim
United StatesWe were given a room at the very end of the hotel on the 2nd floor and the noise from the generator was so loud at times it woke us up several times during the night. We did not sleep well. The bottom of the bathroom door appears to have been damaged by water and showed a lot of damage. The room needs some serious upgrades.
The comfort of the bed and the cleanliness of the room.
Stayed in December 2024
Reviewed: 22 October 2024
Maureen
United StatesLocation provided easy access to freeway and services. Staff was professional and friendly
Stayed in September 2024
Reviewed: 15 October 2024
Janice
United StatesThe pool and hot tub were shut down, which is the main reason we booked Comfort Suites. Their remedy? Walk next door and use the facilities at Holiday Inn Express. Better than nothing, but inconvenient
Room was adequate and the beds were comfortable.
Stayed in October 2024
Reviewed: 6 October 2024
Stephanie
United StatesPrices seem a little high but I guess that’s like most places during a local event or game. The carpets have a smell but wasn’t a big deal. Pool was under construction, again wasn’t needed for our trip. The noise from upstairs was a little loud (room was close to the stairs) but I wasn’t too bothered by it.
The property location was great for my stay. Came for a game at UO and was close/easy drive. Plenty of food options. Gas and shopping close by. Clean outside and plenty of parking. The staff was great! I was pleased with my stay and will be coming back. Breakfast had great options! It was a great way to start our day. Something for everyone.
Stayed in October 2024
Reviewed: 16 September 2024
Vance
United StatesThe breakfast was great although the attendant could have been a little more on top of it.
Stayed in September 2024
Reviewed: 10 September 2024
Dana
United StatesPool was closed during our stay.
Nice, clean room with sitting area. Enjoyed our stay.
Stayed in September 2024
Reviewed: 19 August 2024
Shelly
United StatesWallpaper was peeling off the walls in the bathroom, mold on the ceilings throughout the room and bathroom, the bathroom door is peeling across the bottom, there is a smell of dirty feet when you walk in and two big screws in the wall for no obvious reason. The room is worn down and in need of repair.
The staff was great. Very friendly and helpful.
Stayed in August 2024
Reviewed: 15 July 2024
Annali
United StatesThe bathroom was tiny for a Kind Suite room but other than that things were up to expectations. We weren't planning to use it but the pool was closed (they did offer for us to use the facilities at other hotels bear by!)
We liked that it was modern and that it felt safe and clean!
Stayed in July 2024
Reviewed: 9 July 2024
Linda
United StatesFire alarm
Stayed in July 2024
Reviewed: 9 July 2024
Ed
United StatesWe have never had any unpleasant stays at this hotel.
Breakfast is always good here, we like the location because of it's access to local shopping and dinning.
Stayed in July 2024
Reviewed: 21 April 2024
Claire
United StatesThe pillows! They provide the small square sized pillows that are way too small.
The location is great. The staff is friendly and helpful. There are lots of options for breakfast.
Stayed in April 2024
Reviewed: 1 January 2024
Christine
United Statesbreakfast ended to early
Nice staff
Stayed in December 2023
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