Reviews of Holiday Inn Express Fredericksburg - Southpoint by IHG 2 stars
5422 Jefferson Davis Highway, Fredericksburg, VA 22407, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe convenience of a variety of stores.
The location and the value.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt’s was very affordable,and clean
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location served its purpose being right off of I-95. Staff were very friendly. Bed was very comfortable. The Room was clean and modern. Breakfast was good.
The pool could have been open, but didn’t impact my trip. After all it was under renovations.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClean and easy to get to staff was nice and great breakfast
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWe liked the room and the breakfast room/food was excellent
Need higher toilet in handicap bathroom.Need bigger refrigerator with a freezer
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was great and the room was so clean and comfortable I didn’t want to leave.😂
I didn’t like that the pool was closed but I understand their remodeling
Thank you for the great feedback. We are so happy that you really enjoyed your stay with us. Thank you for understanding the renovation process. We hope you can come back once the pool has opened when your travels bring you back our direction. Thank you for choosing us. Michelle
Thank you for the great feedback. We are so happy that you really enjoyed your stay with us. Thank you for understanding the renovation process. We hope you can come back once the pool has opened when your travels bring you back our directi… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewUpdated facility. Nice staff. Nice continental breakfast,. Great location. Comfortable bed.
Floors needed mopping, Room had light smell of dog urine when air conditioner was on low
Thank you for the great feedback. We will utilize this information to make necessary changes. We appreciate you choosing us and hope to serve you again. Michelle
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation, breakfast
First room refrigerator did not work moved to another room, that room did not have a toilet tissue holder
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewlocation was great and very convenient to all that we needed
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGood breakfast. Dog friendly.
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLocation and pet friendly
The hotel was undergoing some renovations
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewNothing
Pool closed , renovations not disclosed when reservation made, air conditioning did not seen to be working in the lobby or hall ways
Thank you for your feedback. We're very sorry to hear that your experience did not meet expectations. We understand how frustrating it can be to encounter unexpected disruptions, such as the pool closure and renovations, and we sincerely apologize. Additionally, we regret the discomfort caused by the air conditioning issues in our common areas. Please know that we are actively working to complete our renovations and address these concerns to provide a better experience for our guests. We hope you’ll consider giving us another opportunity in the future to offer you a stay that truly reflects our standards.
Thank you for your feedback. We're very sorry to hear that your experience did not meet expectations. We understand how frustrating it can be to encounter unexpected disruptions, such as the pool closure and renovations, and we sincerel… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewBed was most comfortable and the breakfast was the best at any include breakfast I have ever seen
Reviewed: 28 April 2025 · Stayed in April 2025
Verified review