Room make ups

No junks, coffee and Tea

Stayed in August 2025

The carpet is stained and there was a hard spot on one of the carpet squares. Although the phones connected to the wifi, the TV didn't, so was unusable. Talking phones, there's one on the room but it wasn't connected. The furniture had burns and marks that were very large and noticeable. The fan in the bathroom didn't work and the blank plate where possibility a switch uses to be had what looked like an electrical burn on the corner of it. The hinges on the bathroom door were rusted because of no air circulation. The beds were very hard and made a lot of noise when getting in or out of them. There was a wifi router on the ceiling. If the flashing light from a smoke alarm bothers you, multiply that light by 6 and that is what this puts out. The window lock was broken, so unless you were strong, you couldn't open the window. The screen was bent and didn't fit the frame anyway. This is rated as a 2 star hotel, but so is Motel 6. This doesn't deserve 2 stars. Maintenance is a big issue and the hotel has been neglected. The only redeeming thing is it's location. Sorry about no photos, I have a video and can't upload it here.

The staff was nice. Housekeeping was very nice to deal with. The shades blocked out the light well.

Stayed in August 2025

Some deep cleaning needed in the rooms mainly checking the corners of the room

Stayed in June 2025

It’s much worse than it looks on the pictures, basically a motel pretending to be a hotel

Stayed in June 2025

others staying there and stains

cheap

Stayed in June 2025

smell really bad

Stayed in January 2025

I was double charged for my room even after telling the clerk I had already paid in full previously through the app. He denied charging my card. I pulled up my banking app and showed him a charge for an additional $500. I had to wait the typically 5 business days for the refund which was a huge inconvenience seeing as I had budgetted for my vacation with my wife and kid. I also never received my "refundable deposit". The room was left clean with all it's pillows, towels and linen!!! (Which i seen they tried charged a previous customer for missing "towels". We even took out our own trash. Still no deposit was refunded.

Room was bigger then most in the area. Bedding was dirty and you could tell they weren't changed for a while.

Stayed in June 2024

Our reservation was messed up. They offered us a double bed room for 3 of us. And we needed 2 beds plus Ada. That didn't happen. We did get 2 beds but no ADA.

The location and staff were great.

Stayed in June 2024

This review has been hidden because it doesn't meet our guidelines.

Walls need to be wiped down. Mold everywhere

Stayed in January 2024

Good view

Stayed in January 2024

Dirty, expensive, slummy folks staying there. Run down

Close to work. Big enough to fit my family

Stayed in December 2023

There were many little bugs in the room. Some sort of little cockroach

The rooms are large, and roomy. The grounds are nice…ev charging is a plus!

Stayed in December 2023

Making sure the rooms are clean.

First room we get was not that clean and smelled bad. The noise from other rooms did not let us rest. After talking to person at front desk we get another room which was cleaner and less noisy.

Stayed in December 2023

Phone didn’t work. Room wasn’t as appealing as in photos. Front desk was rude.

Stayed in November 2023

The dirty feet smell of the room

All was great except the room smelled like dirty feet, other then that it was clean and a great place to stay for the night

Stayed in October 2023

The rooms were cheaply upgraded

Location

Stayed in October 2023

The room had a doorway to another room boarded and painted over. Although there was a large fridge in the room the whole facing frontage of it was covered in orange rust. Not a food or safety issue but looked like it was dragged in from some ones back yard but oh well. Also there was literally a rot iron "park bench" in the room for a sitting area which was pretty jenky. We just needed a clean space to sleep (which it more or less was) but still amazed that places can charge $250 for this place but what are you gonna do on a holiday weekend (labor Day)?

Easy check in. Fwy close and easy to get around greater SD.

Stayed in September 2023

Me n my girlfriend stayed there for 2 nights the day we checked in they told us there was no hot water they were repairing a leak in a line, so I thought it would be a few hours for them to fix it well that was not the case we had no hot water for the 2 days we were there don't get me wrong I like the place I've stayed there maybe 15 times never had a problem but this one time I was not happy at all they could have at least offered a partial refund or a nights stay I've work in the hospitality industry for 30yrs I know how itt is and I know what they can offer

The property is ok no complaints there but

Stayed in October 2023

There were ants in the restroom

Stayed in September 2023

Nothing else

The swimming pool

Stayed in September 2023

No mini fridge,room 132 the tub has water trapped under plastic base. Not healthy. Everything was clean but kind of rickety

Please offer mini fridge. Plus the constant flow of homeless people with no visible Video surveillance made us nervous. I know security systems or people are expensive but even fake cameras are a deterrent!.

Stayed in September 2023

The whole room has bad smell coming from AC

TV is not working when we came and the receptionist came to our room and fixed it real quick.

Stayed in September 2023

This place reminds me of more of a motel stay. The bed was hard, pillows were flat, shower pressure was nill, pool wasn’t the cleanest and there were stains on the carpet. We had to be switched rooms because the AC was not working.

The staff was very nice. It’s conveniently located to Fashion Valley Mall & public transit.

Stayed in August 2023