Breakfast was very poor, full of sugary breakfasts. Lack of fresh bakes. No oatmeal. Plastic cutlery. Very average breakfast. Swimming pool was in the car park?!?! Room decor was dated.

Great sized room. Excellent location for the Lenovo Center. Staff that were lovely and went out of their way to make our stay excellent.

Stayed in September 2025

The breakfast was not that good. Didn’t have sugar free syrup. Only milk was skim milk. The items that were on the bar were not hot at all. The quality of food was not worth it. I recommend going elsewhere for breakfast. On our next stay that’s what we are going to do.

Clean and big comfortable rooms. The staff was nice and were extremely helpful. Bed was excellent to sleep on. We will definitely stay there again.

Stayed in July 2025

Breakfast definitely could have been better. Fir the prices the food could be a lot better. Especially if charging for the food. That more of a complimentary type breakfast not good at all.

Location was perfect for what we needed.

Stayed in July 2025

A bit pricey.

Nice pool. Serene location. Very nice staff.

Stayed in July 2025

Breakfast

Staff and cleanliness

Stayed in June 2025

Couldn't figure out how to turn the lights on. Room was small.

Excellent Vibe. Unlike any hotel that I ever stayed in.

Stayed in May 2025

The breakfast was really a disappointment

The room, bed, pillows, large bath

Stayed in April 2025

Located within walking distance to the Lenovo Center. Clean and spacious rooms.

Stayed in May 2025

At check in they should have told us that breakfast ended at 930. They were 3 other couples that missed out

Stayed in April 2025

Clean and quiet room.

Stayed in February 2025

Confusion over the breakfast buffet, which is one reason we chose this hotel over others nearby.

Room and hotel was very clean. Staff at check-in and check-out were excellent. The only complaint was the breakfast buffet, which was deserted. Not a single hotel guest was there eating. I walked over and picked up a coffee cup and immediately a lady came over and asked our room number to charge the breakfast buffet. I was told at check-in that breakfast was included with the room, so I asked her to double-check. The whole situation was upsetting having to practically plead with her so we just left. But not before another guest came down and was also stopped and asked to what room to charge the buffet. She was obviously upset and told the lady her room included breakfast. She put down her plate and was loudly complaining at the front desk. I know now why the buffet was deserted because guests do not like being stopped and recharged for something already paid for. I cannot tell you what was included, but any hot food items had to be cold due to nobody eating. It just ruined an otherwise nice stay. It is usually a fun part of a hotel stay eating with other hotel l guests and kids everywhere enjoying themselves.

Stayed in January 2025

The room was spacious, but we did not like how close the beds were to the bathroom. Also, there was no door at the sink and closet area. If someone was getting ready while someone else was sleeping, the light was shining in his or her face.

The location was perfect for us. The beds were comfortable. The staff people were helpful and friendly.

Stayed in January 2025

Shower stopped up after 1 use and the staff asked if we'd like to change rooms. I lifted the shower drain guard/cover and the drain was clogged with hair that was easily removed with toilet paper. Room 101 was right beside exit door and it was noisy late into the night. Don't get Room 101!!!

Location was amazing for the Lenovo Center saving us $40 in event parking with a short walk!!! I would definitely stay here again for ant event at the Lenovo Center!!!

Stayed in December 2024

The hotel did not honor room reservation via booking.com. My booking was inclusive of breakfast. But the hotel charged me for breakfast.

Room was spacious and well furnished.

Stayed in October 2024

I’m highly allergic to cats. The room we were first assigned smelled like a litter box. The wonderful young lady at the front desk made sure to give us another room that was absolutely perfect, with no animal smells. It was clean and welcoming. The only other issue, which wasn’t really an issue, is that they should have some better lighting in the rooms. It was dim and dull and a little hard for my daughter to prepare herself for the competition. But overall, the stay was wonderful!!

It was secluded away from any traffic, tucked back but close to everything!! Zero traffic noise!! Staff extremely friendly, clean rooms, comfy bed and pillows. We were there for my daughter’s competitive cheer competition at the Dalton Arena, only .3 miles away, so very convenient!

Stayed in November 2024

Expensive, no microwave.

Stayed in November 2024

Location to PNC arena

Stayed in September 2024

Didn’t get upper floor as requested and room next to Loud stairway door slamming. No door between bathroom and bed. Bed sits right in front of bathroom

Location

Stayed in August 2024

Room had a fairly strong mildew/ moldy smell

Convenient to fairgrounds for the fair

Stayed in October 2024

I'll be happy when the restaurant opens (instead of the limited - few choices) that were available. Lawrence will thrive in the restaurant and his attitude and kindness is refreshing. Just him and the rest of the crew will hopefully draw in regulars from the area. [The state fair brings people in from all over and there were a lot of people that just were rude - mainly the ones NOT staying at the hotel and tried to be pushy, bossy, dismissive to staff and guests etc - traffic was horrendous due to that and police did not come in full force to direct traffic until dusk unfortunately and skeleton crew prior to that; I wish that Four Points had a back entrance to help not just guests get around the traffic but staff too - that was my only complaint and maybe expand a little on parking spots as a lot of guests were parking their cars intentionally turning their front wheel over into the spot beside them or going over/parking in the middle to take two spots so that created a quandary.]

Somehow our room had become messed up from booking separately and when I called earlier in the week to inquire the day clerk was not able to help. When we checked in the front desk associates were extremely accommodating and made the changes necessary (so grateful). Both queens were extremely comfortable and met our needs. Staff was extremely friendly (especially night associates and third shift) - plus Lawrence and can't wait for him to have the new restaurant to cook in! Loved loved loved this staff! My girls' went to the PNC (now Lenovo arena) across the street and followed the wrong group of people based off of security at arena - we were separated and when they arrived back at the hotel before me (as I went out searching) the staff assisted them in every way possible and let them reach out to me (as their phones had died). I cannot speak more highly of such a great team that night and third shift has! They deserve a promotion/raise!

Stayed in October 2024

I paid for the room prior but was charged when I get there.....it took 2 weeks to get my money back.

check-in clerk was really nice....we got there after regular check-in but ended up waiting for about 30mins while they figured out if they had any rooms ready but the clerk was nice and funny so it didn't seem to bad.

Stayed in August 2024

AC unit was very noisy and didn't work very well. Kept cycling on and off which woke me up. I thought I was checking into a Sheraton but once inside it said Marriot Bonvoy. Original charge was much higher than my reservation and I'm still waiting for my credit. Why is it that thr charge shows up.immediately but it takes a few days to reverse it.

Room was large and the bed was comfy. Towels were thick and the room was quiet when the AC was off

Stayed in August 2024

The lighting was dim. Could have been a bit brighter. The pool wasn't available due to it required additional chemicals which was going to take time to circulate through.

The room was quite, it was clean and the bed and pillow were comfortable.

Stayed in August 2024

badkamer

Willing to help where needed. Professional

Stayed in July 2024