45510 East Severn Way, Sterling, VA 20166, United States
#17 of 20 hotels in Sterling
Guests' ChoiceBased on 60 hotel reviews
6.4Cleanliness
7.3
Comfort
7.5
Location
7.9
Facilities
7.0
Staff
7.5
Value for money
7.0
Free WiFi
8.7
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Showing 1 – 25
Reviewed: 26 May 2023
James
United StatesI did not like that fact the there was a turtle or rabbit race to the laundry machine. They tend of the (5) operating washing machines. Its a good week if all work. With a hotel that size, who also work construction should have to squeeze to (2) machines along the rest of other workers. Dryers work though.
Albeit the experience started off great. Felt well welcomed. After incurring a negative balance of a slight bit over an amount, I recieved a called from the Sales Rep who said you have until the 31st to settle and even up. Next day: Call at 11:30am and surely told me I have less to 2 hours to get out, As, I tried to reason with the sales manager (AMY) her energy and annoyance grew with her tone to almost sarcasm. I find it extremely kind to have been allowed to extend my stay. However the customer serivce leads much to be desired. The housekeeping team is top notch. So no worries about them. Be warned: You can no longer stay further then 90 days. That is your extended stay.
Stayed in March 2023
Reviewed: 25 May 2023
Dontia
United StatesThey don’t sever breakfast.You have to give dirty towels back in order to to get clean ones.Ants was in the room.They also put an extra $75 hold in your credit card just in case you smoke.They tell u that at time of arrival.
Stayed in May 2023
Reviewed: 23 January 2025
Genelle
United Statesthe experience period.
I loved the staff however this looks like one of the crime hotels on the first 48. I did not feel safe at all. Lots of noisy neighbors. I did like the young gentleman that checked me in and I liked the housekeeper the next morning.
Stayed in January 2025
Reviewed: 21 October 2024
Joseph
United StatesConstruction workers staying at the hotel were playing extremely loud music right next to my room outside until midnight for both my nights. They were screaming and partying and it took a while for me to sleep. Front Desk did absolutely nothing to stop it.
Price was decent
Stayed in October 2024
Reviewed: 18 May 2024
Alina
United StatesI didn't need a stove, but when I tried to turn it on out of curiosity to see hiw it worked, I couldn't make it work. Maybe I wasn't insistive enough, but still...
Quietness
Stayed in April 2024
Reviewed: 20 April 2024
Texas
United Statespoor quality tv, marijuana smell in elevator (2x), horrible mattress, no room service all week, poor coffee in the lobby, no bottled water in the room, residents congregate in the parking lot to drink beer after work, fan on ac does not work independently of the ac so would shut off when ac shut off
walking distance to 4 restaurants with decent food, next to walmart, uber cost to work was low, shower pressure was good and water warmed quickly, relatively quiet hallways after 10 pm
Stayed in April 2024
Reviewed: 18 October 2023
Mariflor
United StatesThe lighting, no complimentary coffee/tea set. Including the ice bucket. The shower pressure and smell of the room.
Kevin, who was very helpful and courteous was excellent!
Stayed in October 2023
Reviewed: 2 August 2023
Alejandro
United StatesNoise from the bathroom fan
Stayed in July 2023
Reviewed: 30 April 2023
Mulbah
United StatesThere was no tea or coffee in the room.
Clean and hospitable
Stayed in April 2023
Reviewed: 24 April 2023
Vanessa
United StatesNo body mirrors which are useful when you travel for special occasions and are getting ready. only mirror was in the bathroom
Quiet
Stayed in April 2023
Reviewed: 23 April 2023
Islam
United StatesNothing
Everything
Stayed in April 2023
Reviewed: 4 April 2023
Wail
United StatesI received the WORST customer service ever. I’ve stayed in plenty of hotels and has never been treated the way I did that day. I was traveling and my flight was at 5 pm so I wanted to extend my stay a couple hours after check out time. So I spoke with the night time worker and she told me it will be an extra charge and I was ok it with and was going to pay. In the morning the Manager came up to the room and was banging on the door wanting to kick us out even though we had permission to sleep past 11 am. I told her I explained to her why we stayed longer but didn’t want to hear it. She was yelling and was being very rude and threatened us by calling the sheriff to drag us out. NEVER STAYING AT THIS HOTEL AGAIN
Stayed in March 2023
Reviewed: 22 March 2023
Hocine
United StatesOne of the stuff the one behind the desk in night shift she was rude,and it's very noisy I couldn't sleep until 2 am, and I saw insects in my room include the ant ,one of the worst hotel I had,
Actually there's nothing to be liked
Stayed in March 2023
Reviewed: 4 March 2023
Jacob
GhanaEverything was good for me.
The location was good for me, the staff were excellent and and premises was clean. I have problem in my room and alerted the receptionist and it was ficks in minutes.
Stayed in March 2023
Reviewed: 3 July 2025
Anonymous
CanadaThe hotel smelled awful, and the internet was slow. Drunk people were fighting downstairs. No staff were available to stop it.
The price was good.... that is the only benefit to staying here.
Stayed in June 2025
Reviewed: 16 May 2025
Cindy
United StatesThere are no comments available for this review
Stayed in May 2025
Reviewed: 25 January 2025
Keyjohn
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: 6 December 2024
Mauro
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: 26 July 2023
Marcus
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 10 July 2023
Quan
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 9 July 2023
Ricky
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 23 June 2023
Richard
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 23 June 2023
Tajuan
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 8 March 2023
Umair
United StatesThere are no comments available for this review
Stayed in March 2023
Showing 1 – 25
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