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Reviews of Suburban Studios Sterling - Washington Dulles 2 stars

45510 East Severn Way, Sterling, VA 20166, United States

#17 of 20 hotels in Sterling

Guests' Choice

Review score

Based on 60 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 26 May 2023

    7.0
    Good Stay, Bad Departure.
    • Business trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 7 nights

    I did not like that fact the there was a turtle or rabbit race to the laundry machine. They tend of the (5) operating washing machines. Its a good week if all work. With a hotel that size, who also work construction should have to squeeze to (2) machines along the rest of other workers. Dryers work though.

    Albeit the experience started off great. Felt well welcomed. After incurring a negative balance of a slight bit over an amount, I recieved a called from the Sales Rep who said you have until the 31st to settle and even up. Next day: Call at 11:30am and surely told me I have less to 2 hours to get out, As, I tried to reason with the sales manager (AMY) her energy and annoyance grew with her tone to almost sarcasm. I find it extremely kind to have been allowed to extend my stay. However the customer serivce leads much to be desired. The housekeeping team is top notch. So no worries about them. Be warned: You can no longer stay further then 90 days. That is your extended stay.

    Stayed in March 2023

  • Reviewed: 25 May 2023

    7.0
    I have stayed at better places.
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They don’t sever breakfast.You have to give dirty towels back in order to to get clean ones.Ants was in the room.They also put an extra $75 hold in your credit card just in case you smoke.They tell u that at time of arrival.

    Stayed in May 2023

  • Reviewed: 23 January 2025

    2.0
    very uncomfortable and if it wasn't for the nice staff I would have left
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non Smoking
    • Stayed 1 night

    the experience period.

    I loved the staff however this looks like one of the crime hotels on the first 48. I did not feel safe at all. Lots of noisy neighbors. I did like the young gentleman that checked me in and I liked the housekeeper the next morning.

    Stayed in January 2025

  • Reviewed: 21 October 2024

    4.0
    Served its purpose as a cheap place to stay. Would only recommend to those on a budget.
    • Leisure trip
    • Solo traveller
    • Efficiency King Room - Non-Smoking
    • Stayed 2 nights

    Construction workers staying at the hotel were playing extremely loud music right next to my room outside until midnight for both my nights. They were screaming and partying and it took a while for me to sleep. Front Desk did absolutely nothing to stop it.

    Price was decent

    Stayed in October 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't need a stove, but when I tried to turn it on out of curiosity to see hiw it worked, I couldn't make it work. Maybe I wasn't insistive enough, but still...

    Quietness

    Stayed in April 2024

  • Reviewed: 20 April 2024

    3.0
    Get what you pay for
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    poor quality tv, marijuana smell in elevator (2x), horrible mattress, no room service all week, poor coffee in the lobby, no bottled water in the room, residents congregate in the parking lot to drink beer after work, fan on ac does not work independently of the ac so would shut off when ac shut off

    walking distance to 4 restaurants with decent food, next to walmart, uber cost to work was low, shower pressure was good and water warmed quickly, relatively quiet hallways after 10 pm

    Stayed in April 2024

  • Reviewed: 18 October 2023

    1.0
    The bed was comfy. But the pressure of the shower was not good.
    • Leisure trip
    • Solo traveller
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lighting, no complimentary coffee/tea set. Including the ice bucket. The shower pressure and smell of the room.

    Kevin, who was very helpful and courteous was excellent!

    Stayed in October 2023

  • Reviewed: 2 August 2023

    9.0
    good
    • Leisure trip
    • Solo traveller
    • Efficiency King Room - Non-Smoking
    • Stayed 2 nights

    Noise from the bathroom fan

    Stayed in July 2023

  • Reviewed: 30 April 2023

    10
    The environment is clean and the staff at the front desk were hospitable.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no tea or coffee in the room.

    Clean and hospitable

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No body mirrors which are useful when you travel for special occasions and are getting ready. only mirror was in the bathroom

    Quiet

    Stayed in April 2023

  • Reviewed: 23 April 2023

    10
    It was great
    • Leisure trip
    • Family with young children
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2023

  • Reviewed: 4 April 2023

    1.0
    The manager or owner was REALLY RUDE AND VERY UNPROFESSIONAL.
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I received the WORST customer service ever. I’ve stayed in plenty of hotels and has never been treated the way I did that day. I was traveling and my flight was at 5 pm so I wanted to extend my stay a couple hours after check out time. So I spoke with the night time worker and she told me it will be an extra charge and I was ok it with and was going to pay. In the morning the Manager came up to the room and was banging on the door wanting to kick us out even though we had permission to sleep past 11 am. I told her I explained to her why we stayed longer but didn’t want to hear it. She was yelling and was being very rude and threatened us by calling the sheriff to drag us out. NEVER STAYING AT THIS HOTEL AGAIN

    Stayed in March 2023

  • Reviewed: 22 March 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    One of the stuff the one behind the desk in night shift she was rude,and it's very noisy I couldn't sleep until 2 am, and I saw insects in my room include the ant ,one of the worst hotel I had,

    Actually there's nothing to be liked

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    I was very happy during my stay.
    • Leisure trip
    • Solo traveller
    • Efficiency King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good for me.

    The location was good for me, the staff were excellent and and premises was clean. I have problem in my room and alerted the receptionist and it was ficks in minutes.

    Stayed in March 2023

  • Reviewed: 3 July 2025

    1.0
    Nightmare Hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non Smoking
    • Stayed 3 nights

    The hotel smelled awful, and the internet was slow. Drunk people were fighting downstairs. No staff were available to stop it.

    The price was good.... that is the only benefit to staying here.

    Stayed in June 2025

  • Reviewed: 16 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 25 January 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 6 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Efficiency King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 10 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 9 July 2023

    5.0
    Passable
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 23 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 23 June 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 8 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

Showing 1 – 25

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