Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Michigan hotel reviews
  4. Charlotte hotel reviews
  5. Reviews of Comfort Inn Charlotte

Reviews of Comfort Inn Charlotte 2 stars

1302 East Packard Highway, Charlotte, MI 48813, United States

#3 of 3 hotels in Charlotte

Guests' Choice

Review score

Based on 98 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.9

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I stayed 2 different occasions in 2 weeks. The first week was great the 2nd when I arrived there were people sitting under the canopy in lawn chairs drinking and making sexual in nature comments as guests walked by. Made one feel uncomfortable, especially when needing to go back and forth to my vehicle.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Justin (the night clerk) was AMAZING! He was very helpful and pleasant!

    Stayed in June 2025

  • Reviewed: 3 March 2025

    6.0
    This place worked out for us due to our activities elsewhere.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Heater barely worked, no hot water, entrance way to parking lot not cleared of ice - very dangerous on steps.

    Room was very clean.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    7.0
    Adequate for our needs.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dated. Shower didn’t work very well. Breakfast ended quite early

    Convenience, location, clean

    Stayed in February 2025

  • Reviewed: 17 November 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    There had been a fire the week or two before we arrived and our room smelt like smoke.

    Breakfast was good

    Stayed in November 2024

  • Reviewed: 1 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Cleanliness and location

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Great location great services just need little more option with breakfast
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 6 nights

    need more hot breakfast options

    breakfast was good beds were comfy

    Stayed in August 2024

  • Reviewed: 7 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room had some problems. Plugged sink mold on the ceiling in shower when it rained the came in under the air-condition.

    The staff at the desk was excellent

    Stayed in July 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small and hard to maneuver in parking lot. Not seeming to br enough space for all those at the hotel and no options of back up once full.

    Close and easy to get to festival in town for. Comfortable bed.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast sucked pretty much there was no breakfast. It was toast yogurt, not even cereal. Toast and yogurt, and maybe some fruits, not inot even not even any milk or orange juice. Just coffee so you have a breakfast sucked

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They need better pillows on their beds. The shower floor was really slippery.

    The hotel is newer, well maintained and clean.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    8.0
    Overall, we had a pleasant stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The water was not hot for showers on Monday morning. I know this usually occurs when there are many people staying overnight. We do know there was a wedding party staying there. Perhaps a new or better water heater would fix this. *** A very serious problem is the shower/tub. The floor of the tub was extremely, dangerously slippery. Both my wife and I almost fell stepping onto or out of the shower. *** Non slip strips or a bath mat might fix this situation and might save you from a law suit.

    We liked the overall appearance of the facility. Breakfast choices were adequate and well prepared. Your employee, named Jacqueline, was wonderful. She was friendly and courteous, a joy to talk to. We had no complaints with the staff.

    Stayed in November 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We've stayed here before and we were happy with our visit again.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Quiet, easy on and off on expressway.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Have peanut butter and non-dairy at breakfast.

    Breakfast was ok, I'm vegan and would like non-dairy milk available. Otherwise, all else good.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We needed a nice, clean, quiet hotel for a one-night stopover on our vacation. The hotel was everything we had hoped for -- and at a great price. The staff was friendly and made our stay pleasant. Everything was clean and comfortable.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator or microwave oven. For the price I would have thought the rooms would have these. Accessibility wasn't on ground floor. I was dissatisfied on this. Otherwise it was Ok.

    Very nice, clean, and comfortable.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot water in the morning and shower head didn’t work correctly.

    convenient

    Stayed in June 2023

  • Reviewed: 24 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Billing issues, reply and response not good

    Price and location

    Stayed in May 2023

  • Reviewed: 20 April 2023

    8.0
    Just a quick over the weekend stay to visit my daughter in college. Amazing staff.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no fridge in room.

    The indoor pool was actually working.

    Stayed in April 2023

  • Reviewed: 27 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small parking lot

    Location was near event we were attending

    Stayed in February 2023

  • Reviewed: 16 February 2023

    7.0
    Wouldn't stay here again, but it served its purpose
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They charged more than the rate I booked through booking.com. Drove 16 hours and stayed at the hotel waiting out a bad storm before continuing on to see family for the holidays. I wanted to get my kids in a bed and didn't have energy to fight it. The walls are so thin, absolutely no privacy. Power went out with the storm for several hours, I know this was storm related, but there were loud alarms and beeping noises that went on for hours along with being able to hear all conversations at the front desk.

    Met our needs, the staff was nice. Good location. The breakfast was low tier, but at least there was breakfast

    Stayed in December 2022

  • Reviewed: 12 September 2022

    6.0
    Convenient location to where I was visiting.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Put a sign up that said juice, cereal and milk that was unseen was around the corner..

    Breakfast was good. Loved the mini waffle maker. Eggs were good.

    Stayed in September 2022

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was able to do early check in

    Stayed in July 2025

  • Reviewed: 13 July 2025

    4.0
    A place to stay only if you're desperate
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Many of the doors would let light and noise from inside the rooms out. Some of the doors had holes like where something had been unscrewed from the door on the outside. Our room the toilet kept sticking. There was also drywall and paint falling down on the window at the top. There was also a big stain on the bed on the left hand side and there were handprints on the headboard. The bed was also super uncomfortable

    The air conditioning unit worked

    Stayed in July 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: