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Reviews of Extended Stay America Suites - Newark - Christiana - Wilmington 2 stars

333 Continental Drive, Rutherford, DE 19713, United States

#1 of 1 hotels in Rutherford

Guests' Choice

Review score

Based on 305 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.2

  • Facilities

    5.6

  • Staff

    6.6

  • Value for money

    5.9

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 24 August 2025

    6.0
    Overall just not really a comfortable hotel but it was clean for a short stay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hard bed, no coffee or bfast at 9am.

    Large rooms

    Stayed in August 2025

  • Reviewed: 13 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That staff couldn't do anything about refrigerator not working well. Good thing we didn't have a lot of food...or stay longer... I will not come back to this hotel again....

    Location

    Stayed in July 2025

  • Reviewed: 21 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Location.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    4.0
    Only booked here so I could be close to my dad who was ill in hospital. I wouldn't stay here again.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    The cupboards were not very clean. The fridge leaked a few times. The breakfast grab-and-go service was very poor. When food ran out it wasn't replaced for basic things such as coffee creamer and quaker oats, muffins or breakfast bars. Breakfast was from 6.30 until 9.30am but if I came downstairs at 8.30am there wouldn't be much available except for hot water, coffee and a few packets of oats. I didn't see any cleaning take place the building. Towels given inside the rooms were not big enough to dry your body with after a shower. The towels were more like hand towels. There was only one body bar soap in the room so I had to keep asking at reception for more soap bars but most of the time no one was there or when someone was actually available they didn't have access to more soap and kept asking me to come back later or they would give me facial soap. The halls are noisy in the hotel. People do not seem to respect theses area at times when people could be sleeping early in the morning and can hear everything from the halls. I experienced a lot of shouting and was woken up several times. It's not a pleasant stay for people that could be visiting loved ones in hospital. Every little helps and this stay did not help ease my experience.

    Hot water and water pressure in the shower. A.C., spacious room, table bar and seating in the room.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    4.0
    Not a great quality, and also not the cheapest.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were very uncomfortable and there weren’t lights in the bathroom

    The location was good

    Stayed in June 2025

  • Reviewed: 9 May 2025

    6.0
    Iit was like staying with family ❣️🌹
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The manager at the front desk was very cordial, polite and kind. It was always good morning how are you a pleasant conversation. The manager makes you feel at home.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    4.0
    Disappointing
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately when I arrived they did not give me the room that was booked and they downgraded my room and did not adjust the room charge.

    Stayed in April 2025

  • Reviewed: 15 March 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 8 nights

    i paid 752$ 3/3/2025 / 3/11/2025 i was 9pm to 10 PM She give to me room 218 dirty room desk electricity not work refrigerateur new but dirty i clean i tell him i will room she chamge to room put to 333 333 room was clean. wifi free but not true, when i cheik out march 11 2025, i paid 24 $ i never go to hometowne suite and Extended Stay America Suites

    Stayed in March 2025

  • Reviewed: 18 February 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I did not like that mybroom had no garbage cans. I alsi did not like that my room smelled awful. Allso, my toilet had urine stains on it when I arrived.....therefore my room was not cleaned properly before I checked in.. This motel, I have to say, is the worst motel I have ever stayed at. I was pretty disappointed!!

    The women that checked me in was nice,. Also, the bed was pretty comfirtable....but, could have been a bit better. I liked that breakfast bar seating area and the size I'd the refrigerator and freezer.

    Stayed in December 2024

  • Reviewed: 17 February 2025

    4.0
    I think they should put the pet room in a different hallway because when I walked the halls I smell wet dogs so if your
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was clean enough I didn’t like how the room keys give out on you before you check out and the breakfast they serve it’s not breakfast it’s a muffin and coffee literally.

    The property was clean enough.

    Stayed in February 2025

  • Reviewed: 10 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They don’t have real food for breakfast it’s snacks

    Stayed in December 2024

  • Reviewed: 22 August 2024

    5.0
    Won’t recommend place to anyone
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Whole place was not very clean

    Close to family

    Stayed in August 2024

  • Reviewed: 24 May 2024

    6.0
    Ok for quick overnight stay. Would not stay more than one night
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Trash all throughout parking lot. As soon as you hit the door to check in immediate overwhelming smell of weed. Dirty carpets

    Proximity from Philadelphia and Delaware hood

    Stayed in May 2024

  • Reviewed: 1 April 2024

    4.0
    Not very clean. Breakfast is not as expected.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was not very clean Breakfast was included but it was just a coffee machine with a couple of muffins

    Stayed in March 2024

  • Reviewed: 22 February 2024

    4.0
    Did not like my stay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I mistakenly put what I don’t like in the box for what I’d be like I didn’t like a lot of things the dirtiest of the bathroom the messed up, microwave, the broken heater, and the fact I didn’t have dishes in my room and I had to request them I didn’t even go down for breakfast because I told it was a grab and go

    The heater in my room did not work. It was old toilet paper drenched with urine stuck to the floor. The microwave was damaged and old and I had no idea I had to request dishes they should’ve been in the room already.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    6.0
    Kitchenette...Score!! Staff...not so much
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff is kinda rude and they require you to come to front desk everyday if your paying daily. They also dont have any savings for weekly payments

    The layout of the rooms and the windows being able to open are great.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    5.0
    I was looking forward to a quite weekend but I had to check out the next day
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The whole property needs upgrades. Noise coming from other rooms

    Stayed in December 2023

  • Reviewed: 1 December 2023

    4.0
    At first when we got into a room room 128, the room was very cold. I turned on the heat to warm up the room and we went
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was ok but I didn’t realize that it housed some people that were evicted or whatever they are circumstances were, and it looked like they lived there forever. They also had folks that had animals.

    Looks like the picture.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    5.0
    OK for one night.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Gloomy neighborhood at night, no utensils in the kitchen.

    Large rooms, clean.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floors were sticky

    Stayed in October 2023

  • Reviewed: 6 September 2023

    6.0
    Overall pleasant. No unforeseen incidents.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 8 nights

    Lighting in the corridors is inadequate

    Location is quiet and peaceful

    Stayed in September 2023

  • Reviewed: 20 August 2023

    4.0
    Not a fan.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s definitely an extended stay building. Appears to be a location for transients. Was awoken in early am by an unhappy patron pounding and yelling down the hall. Also, parking lot had small group gatherings going on. Breakfast was pretty much non existent- granola bar and old coffee.

    Location.

    Stayed in July 2023

  • Reviewed: 13 August 2023

    6.0
    Pleasant
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They do not clean the floor. They just vacuum. The floors are filthy. When you walk with white socks they are very dirty like they never mop floors.

    Location

    Stayed in August 2023

  • Reviewed: 30 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was dirty , Bathroom light was out but was fixed. Dark halls.

    Friendly staff

    Stayed in July 2023

Showing 1 – 25

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