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Reviews of Extended Stay America Suites - Pittsburgh - Airport 2 stars

200 Chauvet Drive, Imperial, PA 15275, United States

#4 of 4 hotels in Imperial

Guests' Choice

Review score

Based on 56 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.8

  • Location

    8.2

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    7.2

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 5 April 2025

    5.0
    Passable
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We changed the first suite due to very strong cigarette smell ...second unit had no smell besides hallways but water barely drained in bathroom sink

    Staff was nice and price was good

    Stayed in March 2025

  • Reviewed: 12 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs some updates and more breakfast options for someone with dietary issues.

    Spacious room for the price

    Stayed in March 2025

  • Reviewed: 5 November 2024

    6.0
    Great value, clean room, do it yourself facilities.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    No trash pickup… had to dispose of it ourselves. No kitchen ware ( pots, pans, dishes, silverware) Had to ask at desk for supplies and had to carry them ourselves up to the room… no staff delivering them. Difficult for us senior citizens. No one manning a desk when we checked out in morning. No answer when calling the desk from the room during normal business hours.

    Spaciousness of room, kitchen

    Stayed in November 2024

  • Reviewed: 16 October 2024

    7.0
    It served its purpose.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Some of the rooms had flying nats. Bathrooms where dirty. One bathroom had the head of a shaving razor blade. One other room had a towel with seemed like blood stains.

    Breakfast was a muffin or breakfast bar and coffee. It served it purpose. We it was located in an area where there were plenty of options for breakfast, lunch or dinner.

    Stayed in October 2024

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    It was very loud in the hallways during the day and evening. There were adults and children constantly making noise and running from room to room. I am assuming families were living there temporarily.

    The beds were comfortable.

    Stayed in October 2023

  • Reviewed: 13 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lots of immigrants stay here, and noise was a factor Saturday nite.

    Clean room, good location off highway near airport.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    5.0
    Dissatisfied
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty lobby and hallway. Drain full of hair in the bathtub. Hair on the walls of the bathroom. Strange chemical odour

    Good location. Staff were friendly

    Stayed in June 2023

  • Reviewed: 2 January 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some of the staff were non helpful nor truthful

    Clean rooms good location

    Stayed in January 2023

  • Reviewed: 20 May 2025

    4.0
    Ticks cut our stay short...
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 4 nights

    Overall cleanliness was poor. Smells in and outside the suite can only be described as horrid with attempts to cover it using air fresheners. Ticks were found in both beds during the night as well.

    Did not partake.

    Stayed in May 2025

  • Reviewed: 6 April 2025

    1.0
    -
    • Business trip
    • Couple
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    i stayed there for 2.5 weeks they never cleaned the room….staff(Evelyn) stoled my Amazon package when i tryed to extend my reservation they just declined me because another person on the lobby was keep asking to get my room and the Wifi is very bad and staff lyed me that they will fix it also they was trying to scam me by asking to pay extra 30$(week) so the wifi will work

    Stayed in April 2025

  • Reviewed: 15 March 2025

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just about everything. Had no rooms available even with a booking. Com reservation! Desk clerk promised to find a room for us... And not charge us for the room for our inconvenience... Well that didn't pan out.. I got charged! Filthy conditions... Deplorable!

    Staff was cordial..front dest

    Stayed in March 2025

  • Reviewed: 1 January 2025

    10
    It was a pleasurable stay
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not being able to smoke in the room

    Cleanliness

    Stayed in December 2024

  • Reviewed: 30 December 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleaning! The whole place stunk!

    Staff was nice.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The service was not good, One girl that work there I didn’t know the name but when she service the guest, she Judge the customer by looking the money and didn’t have any friendly action to the customer. The times I check in is yesterday around 3:50pm and she was at the front desk. 12/14/24

    Stayed in December 2024

  • Reviewed: 20 October 2024

    1.0
    Absolutely disgusting! Would never recommend it
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty!

    Nothing

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Good stay for short term or business travel
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Limited options for breakfast

    Great customer service Friendly and accommodating staff

    Stayed in September 2024

  • Reviewed: 23 September 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was small and after reading who stays there I wouldn’t have booked

    Location

    Stayed in September 2024

  • Reviewed: 13 September 2024

    1.0
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 4 July 2024

    10
    It was easy to find, they staff was kind and helpful and the beds were very comfortable.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Easy to find and several things around the property.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    8.0
    We slept well and felt safe.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lay out of the room was unusual. We only needed two bed and we got a full kitchen

    It was clean and the beds were comfortable

    Stayed in June 2024

  • Reviewed: 27 March 2024

    10
    Me and my family enjoyed everything about this hotel!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pictures definitely make it look bigger than it is. Upon request you're given 2 skillets, a cutting board and a 2 place setting of dishes/silverware which is kind of difficult with 4 people, so we just bought paper plates and plastic silverware for our stay. You also get a coffee pot and toaster with that. The main stove eye didn't work and the toaster was a little smokey. You don't have control over the heat/air so it wasn't exactly where we wanted it at times, but it wasn't terrible. It's a "you get what you pay for" situation in a two star hotel. Overall we had a good stay and will likely be back when we come back to PA.

    They made a last minute change to our reservation because I forgot to reserve for our dog, so that was a huge relief after a 7 hour drive from NC. Veronica at the front desk was awesome and extremely helpful. The beds were really comfy. It's located close to Walmart and a lot of other stores to go shopping and places to eat. About 20 minutes to Pittsburgh, so not a bad drive.

    Stayed in November 2023

  • Reviewed: 17 September 2023

    1.0
    I paid $400 for 2 nights here - not cheap- and was beyond disappointed
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It’s not clean

    The property is not kept . The outside doors are completely wide open all day and night - anyone can walk right in. The carpet here needs to go as they must have too many animals staying here because that’s what it smells like .

    Stayed in September 2023

  • Reviewed: 11 September 2023

    1.0
    Took 4 hours to get 1 of our rooms and even longer for the 2nd. Barely staffed. Terrible experience.
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    No one was at the front desk 90% of the time. The front desk workers were the only ones there to clean the rooms. We weren't checked in properly, and our 2nd room was given away the following day. Just a really bad experience overall.

    It took 4 hours to have the room ready, and I had to wait in the lobby from 9PM to 1AM (check in was supposed to be 3PM). We had 2 room reserved, and the 2nd room wasn't ready until 4AM, so we never got to use it. I guess it was clean when we got in.

    Stayed in September 2023

Showing 1 – 25

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