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  5. Reviews of Extended Stay America Suites - Rochester - Greece

Reviews of Extended Stay America Suites - Rochester - Greece 2 stars

600 Center Place Drive, Greece, NY 14615, United States

#2 of 2 hotels in Greece

Guests' Choice

Review score

Based on 188 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.7

  • Facilities

    6.1

  • Staff

    8.0

  • Value for money

    6.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 July 2025

    7.0
    Great location and kitchenette a plus.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Old building, only one access for entry.

    Great location to places to eat, close to beach and fast route around the city.

    Stayed in July 2025

  • Reviewed: 31 May 2025

    5.0
    Doable
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The condition of the hotel, the door was broken. Had to slam the door close it. He had 2 rooms. For the price we should have a real breakfast.

    The size of the rooms

    Stayed in May 2025

  • Reviewed: 27 December 2024

    5.0
    Great staff, value, and location
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen facilities were sub par as stovetop could barely boil water. Sink, microwave, and refrigerator (full size with freezer and ice cube trays) were fine except I never got any kitchen supplies so it wasn't worth using the kitchen part.

    Staff most especially, location, and value.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    7.0
    Mid grade experience
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The regular people staying there where rude and I barely got any sleep

    The front desk employees was amazing

    Stayed in November 2024

  • Reviewed: 13 September 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Pillows, were flat, stairwells dirty, doors to stairwells, from outside were broke, handles missing, propped open by residents, Floor by AC was wet, No towells when I went into room, Key didnt work, door to bathroom didnt shut, Chair is torn, found black longer hair found on bed sheets, grounds not very clean, questionable people hanging outside. Checkin is slow, and they usually dont know what rooms are ready. Many of the room doors are beat up.

    They try to do thier best

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    I'd say you're getting what you pay for, but not an ounce more.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our ac leaked. A lot. Like, the carpet was always damp... None of the exterior doors actually lock. Definitely didn't feel very safe. Extra pillows are unattainable unless you know a guy that knows a guy. Oh, and why aren't there two nightstands for a queen sized bed in a room that folks actually live in sometimes?

    Location is great and the setup of the room was pretty nice.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    6.0
    Worse stay I’ve ever had there, didn’t like room location, little bugs or occasional lobby noise.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Little bugs or knats or something crawling. First assigned room wasn’t ready. Was given a room closest to front desk which had hallway noise at times.

    Convenient with ability to prepare meals

    Stayed in August 2024

  • Reviewed: 19 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Door looked beat up in the room, with the bathroom door. Took awhile to get checked in.

    It was comfortable and clean

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Stay was nice
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower curtain was molded all on the bottom. It made my showers a little not comfortable seeing that.

    Girls at the front desk was nice, polite and very welcoming.

    Stayed in August 2024

  • Reviewed: 17 July 2024

    7.0
    Great staff!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The lights didn't work in the room.

    We stayed for 2 nights but there were no working lights in our room. It was not very clean when we got to our room but it was comfortable. The staff was amazing and helpful. We were given a free night due to the non working lights and they took care of everything. Very helpful staff! : )

    Stayed in July 2024

  • Reviewed: 22 May 2024

    6.0
    Decent.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Water leak in the bathroom. Coming from the toilet area.

    Location was great. Had breakfast with friends at a local diner every morning.

    Stayed in May 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could be cheaper

    Stayed in March 2024

  • Reviewed: 29 January 2024

    7.0
    It suited my needs. I don’t think I should have to put down $100 deposit that they’re going to keep my money for three d
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows need some work the pillows were pretty weak

    Places OK staff is extremely friendly and accommodating

    Stayed in January 2024

  • Reviewed: 24 January 2024

    7.0
    a good stay, pet friendly, although barking is annoying. restaurants are not far
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    one of the stove broke

    room

    Stayed in December 2023

  • Reviewed: 30 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1. The checkin process took almost 1.5 hours because of reported system issue to allocate free room. 2. I wanted to use cash but I was told at check in that if paid in cash I need to pay additional 100USD which was not mentioned anywhere in booking confirmation and I had to eventually use my credit card from Canada 3. The people up my room constantly made noise throughout night which was again not the problem with hotel 4. It was not a full breakfast like canadian hotels and only had muffin and coffee

    The stay was quite comfortable for the hotel located in Greece and the pricing was affordable. All the staff were courteous even though we understood they were also in learning process I liked to stay in this exact place after 15 years but did not regret. Overall nice place to stay

    Stayed in December 2023

  • Reviewed: 2 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Too remote

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Relaxing Stay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Some of the guests are sketchy.

    Nice AC, nice bed, nice having Frig, stove, microwave in room.

    Stayed in August 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The mattress was too hard to sleep on.

    It was really clean

    Stayed in September 2023

  • Reviewed: 5 August 2023

    7.0
    It’s a weekend and a meeting I can never replace.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We tried to check in at 2:30, we were told to go sit in our car and wait till 3:00. At 3 we attempted again to check in as we had a meeting to attend. The manager had not shown up for work, wouldn’t answer her phone and the girl left at the desk wasn’t allowed to do the check in process. Waited another 30 minutes before she came in. Late for our meeting 😠. Advertised breakfast, it was a granola bar. Employees made it clear they weren’t happy with management.

    Good location

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    Adequate for our purpose
    • With a pet
    • Leisure trip
    • Couple
    • Studio with One King Bed - Disability Access - Non-Smoking
    • Stayed 1 night

    Chair light didn’t work, noise fridge freeze door badly dented. Dog fee is a cash grab

    Huge room very clean, minimal breakfast choices but that’s ok not a breakfast person.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    5.0
    Overpriced for the very basics offered. Please, please improve the breakfast. “We’ve been out of a lot of things for a l
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Insufficient amenities (no shampoo, nor tooth brush) not a single cup or utensil for use despite a full sized kitchen(!?), terrible curtains for privacy on 1FL (only choice: blackout curtain or full open view for folks parking their cars). TERRIBLE breakfast offerings; minimal selection, out of oatmeal early, just awful in this regard!

    Surrounded by green grass, near a pond with geese. Felt quite safe & secure. Comfortable bed.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was coffee and a muffin

    The room was comfortable and affordable

    Stayed in June 2023

  • Reviewed: 25 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Should of said continental not breakfast misleading.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    6.0
    Overall, it meets my needs certainly could use improvement
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overall cleanliness, as stated above, the rooms do need updating, and the exterior of the facility is littered with dog feces, cigarette butts, and trash around the entire facility

    It is apparent it’s under new management, and the staff is trying very hard. The facilities are decent, but certainly could and do require some upgrades within the rooms. The exterior of the property is not well-kept at all.

    Stayed in March 2023

Showing 1 – 25

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