Even though I reserved a double queen room with pre approval of late check in, my room was given away. Two people had try to sleep on that awful sofa bed. If a room is reserved then please honor it.

Convenient

Stayed in July 2025

Very dated Random refrigerator in hall Stovetop needed deep cleaning

The attendant was very nice

Stayed in July 2025

Felt a little dingy

Great location. Staff (Iris) was very kind, the counter girl was okay.

Stayed in June 2025

Only ONE of TWO hotplates were working and was not fixed for 2 to 3 days!!!

BREAKFAST IS MINIMAL

Stayed in May 2025

Exactly where I need to be in that location or I should say near that location

Stayed in May 2025

The breakfast was not even hot and there was no where to sit down and eat. The bathroom tub had stains and there was trash left out at the elevator for days.

The staff was very kind and sweet. The full kitchen was a nice plus and so was the amount of space in the room nice.

Stayed in April 2025

I didn't like that every time I wanted enter my room I had to go to activate the key. I didn't like that they only have a little piece of soap was in the bathroom not even shampoo they had on it.

I did like the area

Stayed in March 2025

There was no tableware,

Location

Stayed in February 2025

price could have been better

good location - decent room

Stayed in October 2024

Not clean, room full of dust! Bathroom fan very loud outdated

Great location!

Stayed in December 2024

There is a bad odor upon entering the room. Smelled like clothes that was not dried properly. There was a live roach in the toilet.

The location is good and felt safe. The staff was pleasant. No problem looking for an open space to park.

Stayed in November 2024

Dirty carpet and elevator

Stayed in October 2024

excelent location, clean rooms. good value

Stayed in October 2024

My bathroom smelled like pee. And the shower had hair in it and it looked like it hadn’t been cleaned.

It was in a convenient location.

Stayed in October 2024

The staff was kind of rude and they had a lot of drifters hanging around the property.

They need to do more maintenance of their rooms, some outlets weren’t working and the rooms had some issues.

Stayed in October 2024

I stayed for 1 week in this hotel and you need to know: housekeeping happens once every 14 days; breakfast was poor; smelly areas specially the hallway; the kitchen had no cooking utensils, they lent me a pan that was falling apart, the glasses were very old and they only gave me a small packet of dish detergent which was not enough to wash them; the toilet in my room was very stinky

The bed was comfy Staff in the reception was helpful and nice

Stayed in October 2024

Room and building outdated, appliances outdated, loud in hallway

Location

Stayed in October 2024

The hallway when I arrived the smelled really bad.

Lots of parking. They had an elevator.

Stayed in August 2024

The hallways smelled like animals and dogs! The stairways were so full of animal smells. I almost threw up. The halls, too. And the last queen room smelled like animals. We moved out to another facility. Won't go back there. Only 2 washers worked. The rest were taped up broken! Too much money spent for this. Nasty dirty facility. The luggage cart full of dog hairs. Dogs took over the place there.

They had all of the amenities that we needed. Such as the full kitchen items. The tried to accommodate us there

Stayed in July 2024

No one was upfront when we got there, continental breakfast really bad.. old bars and wasn't stocked .so ate nothing

Stayed in April 2024

Nothing

Location

Stayed in June 2024

The room was very, very hot. No a/c what so ever….

It was very clean, quiet and well kept.

Stayed in May 2024

On the day I was supposed to check in, I experienced a sever case of food allergy or poisoning and was unable to do so. I attempted to contact the hotel directly to advise them that I would either be very late that night, or check in the next day, but NOT to cancel my reservation, as it was prepaid via your company. Unfortunately, I no live person ever answered the phone, even when I followed prompts to hit number 4 for the front desk. Since I was finally unable to check in on the original first day of my reservation, I called on the morning of April 16th, in order to advise the that I would check in and to confirm that my original reservation made via Booking.com was valid.. Once again, despite a number of attempts, I was unable to contact the front desk and was auto-routed to Extended Stay America Central Reservations. I explained my situation and asked if my reservation was still valid, since it was pre-paid through Booking.com and the agent said NO, we show you as a No-Show and your reservation is CANCELED and a NO-Show fee applied and that the only option would be to make a reservation through Extended Stay America and pay directly upon Check-In, which I had no choice but to do do. When I asked about the money I had paid to Booking.com, the agent advised that when they reflected me as a No-Show on the orevious day, my reservation was CANCELED and I would have to contact Booking.com, for a refund, minus a No-Show fee, since the cancelation would have returned the money paid to you.. When I asked the Assistant General Manager of the hotel about this, she simply said, "You have to deal with Booking.com, but they will not be easy, as they will try to hold on to the money. As of today, my Credit Card shows that I have paid both Booking.com and Extended Stay America fon the same hotel stay. Hopefully Booking.con can resolve this issue directly with Extended Stay America, rather then me having to resort to legal action.

Hotel and location was good, we have stayed there a number of time.

Stayed in April 2024

The pillows were rather flat and tired. The kitchenette was not supplied with any utensils as these had to be picked up separately from the reception staff. Same with hairdryer, except they clearly did not have enough hairdryers to allocate one to each room.

Location close to conference facilities at the Marriott. Offered small kitchenette and a comfortable bed. The staff did their best and were quite helpful and communicative.

Stayed in January 2024