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  5. Reviews of Extended Stay America Suites - Detroit - Ann Arbor - Briarwood Mall

Reviews of Extended Stay America Suites - Detroit - Ann Arbor - Briarwood Mall 2 stars

1501 Briarwood Circle Drive, Ann Arbor, MI 48108, United States

#37 of 39 hotels in Ann Arbor

Guests' Choice

Review score

Based on 207 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 16 August 2025

    5.0
    Over priced for basic no frills lodging. Oh. We did have soap and towels and clean sheets.
    • Leisure trip
    • Couple
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kitchen had nothing but frig, micro, and 2 burner cooktop. Had to ask for a coffee maker and mugs. No dishware or utensils. Toilet would not flush. Finally had to plunge it in the morning to get it to work. it should have worked when we arrived but it didn't. We had reserved a 2 bed double but only the 1 bed option was available.

    Location was good.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    5.0
    Locked out first night with another long term guest. Neither of us aware doors would be locked at 11 pm.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Generally not clean in hallways. Bathroom & kitchen areas are tired and in need of repair. Door frame busted & not properly repaired. Staff never in attendance at desk.

    Great location. Good room size.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    7.0
    A cozy, restful week’s stay.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I would prefer cleaner floors( not used to carpeting) and I didn’t open the curtains much because my view was out on the front parking lot.

    Nice, reasonably quiet pleasant and accessible location. It was a good place to return to for some comfort and rest. I liked having a refrigerator and a clean shower with good hot water and soap. The bed linens and towels were awesome! I didn’t know about the art fair weekend that was happening during my stay so it was a nice surprise to be staying in a place that wasn’t right in the middle of all the festivities, but close enough to go and enjoy it.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    6.0
    Pleasant
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Water was off for half the day on monday

    Was very quiet, nice outdoor seating

    Stayed in July 2025

  • Reviewed: 12 June 2025

    5.0
    You pay for what you get
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The sheets were dingy, the floor in the bathroom needed mopping, the dresser draw was broken & the sound in the TV keep shorting out.

    Stayed in May 2025

  • Reviewed: 6 April 2025

    5.0
    Not good.
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was not friendly, halls cluttered with garbage bags, room not clean.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    5.0
    Great room except toxic room spray.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I have Multiple Chemical Sensitivities and they foolishly sprayed Febreeze in the room. I considered sleeping in my car. Had to wear a mask the whole time. Will only stay again if I can call ahead and have them forego the air "freshener".

    Great price. Great room with galley kitchen including stovetop. I don't use micros.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    5.0
    Passable
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and traffic noise

    I liked having a little kitchenette.

    Stayed in March 2025

  • Reviewed: 14 January 2025

    6.0
    Pleasant
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise by highway

    Clean room

    Stayed in January 2025

  • Reviewed: 14 November 2024

    7.0
    Overall our stay was pleasant, but for the price that we paid we expected to have a better stay
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The appliances were outdated and not cleaned.

    Stayed in November 2024

  • Reviewed: 30 September 2024

    7.0
    Good
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Location

    Stayed in September 2024

  • Reviewed: 28 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Location was great

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator was broken. Highway and air conditioner noise.

    Convenience for football game.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    7.0
    Decent stay, but not great.
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    The hotel elevators were not working and we had to use the stairs to access our 2nd-floor room (not huge, but would've been if we had more luggage). The front-desk clerk was polite and accommodating, but not really personable and seemed less than enthused. The hallways smelled of cigarette smoke (non-smoking rooms) and the hallways were not air-conditioned (ground floor very warm), with windows open at end of hallway on our floor. The bathroom fan comes on with light and is very loud. The room is decently decorated, but lacks many creature comforts available in other hotels of similar price. No conditioner left for guests in bathroom. No iron in room.

    The Extended Stay America Suites in Ann Arbor provided decent accommodation for my daughter and I as we attended the NASCAR race at Michigan International Speedway. The room was spacious and the suite had a full-size fridge and kitchen area that was well-appointed. The room was clean and tidy. The hotel area provided ample parking and we felt safe in our surroundings. The hotel provided silverware, a hair dryer and shampoo on request, but we had to go to the front-desk to pick up items.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    Great location, having a kitchen is a plus, remember to bring your own utensils, pots and pans.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No pool. Needed to bring own cutlery, bowls, plates, cups and cooking utensils (pots, pans etc.).

    Great location. Safe and clean. Having access to your own kitchen is a plus when travelling with kids.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Unfortunately my bed frame was broken, it was a bug in my tub and the hotel itself is very out dated.. its cool for one night but I probably won’t be back.

    Room was pretty clean. The staff was cool. I like how quiet it was.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    5.0
    Mixed feeling this time around.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    1) At check-in, the desk person had trouble finding both reservations. Finally resolved but maybe a bit more training needed for handling multiple reservations under one name? 2) Elevator out (beyond their control -- lightning strike) entire week. We were on first floor, so okay. Since we both have trouble with stairs (age), we would have appreciated notification prior to arrival in case we needed to make other arrangements. 3) Air conditioner in one room not working. When reported, the desk person said a maintenance person would check it the next day. No offer to put me in another room despite obvious availability. When it was not fixed by the afternoon of the following day, the person at desk immediately put me in another room without me having to ask. Desk staff -- despite our problems -- were all pleasant and courteous. Kudos for that.

    The location is great for our needs. Nearby places to eat, easy access to interstate. Comfortable bed.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Room felt beat up and furniture is dented, scratched, etc. Lamps on walls were barely attached and had fluorescent ring bulbs. Feels like a college student apartment that was outfitted with Ikea furniture that hasn't been repaired in 10 years.

    Rooms are clean enough. Bed was clean and comfortable. Not a fancy stay but clean and comfortable enough because I was by myself looking to save money on a quick visit.

    Stayed in June 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Spider webs in ceiling&microwave oven didn't work.

    Room was comfortable&large

    Stayed in March 2024

  • Reviewed: 22 January 2024

    7.0
    Overal my stay was fine. Other than the customer service fail.
    • Leisure trip
    • Solo traveller
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff is horrible. When I arrived no one was at the front desk and I rand the service bell for at least 20min before some one came out front. And when they showed up they were not friendly to me all. Not the the best experience for me.

    The rooms are nice

    Stayed in January 2024

  • Reviewed: 6 November 2023

    7.0
    I was disappointed in the quality, but the staff was very accommodating
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was poor quality and the person above us loved to stomp as they walked. It wasn't the staff’s that fault corporate chooses how much they want to invest.

    The front desk gentleman was awesome. The location was God for our needs.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    An okay motel for no more than a short stay
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A bit quiet end of Ann Arbor town, and the Briarwood Mall nearby is as boring as it gets. Seems many elderly and/or unwell people staying at this motel, due to hospital close by. Room is a bit expensive for what you get

    Okay room with acceptable facilities

    Stayed in October 2023

  • Reviewed: 7 September 2023

    6.0
    Fine
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Location

    Stayed in September 2023

  • Reviewed: 30 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    It would be much appreciated if they offer complimentary coffee round the clock instead just in the morning. Pretty everyone else is doing this nowadays.

    Stayed in May 2023

Showing 1 – 25

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