It had roaches !! I have pictures !! Trash was still in the garbage trash was on the floor

Nothing

Stayed in August 2025

the front desk workers, the housekeeper, and the owners customer satisfaction was absolutely horrible.

Stayed in May 2025

Don’t look the same as advertised. The swimming pool was dirty. I booked 3 suites and they gave me dirty rooms with no soap, towels or tissue. The toilet didn’t work in one of the rooms. I was disappointed that I only stayed one night and I’m waiting on a refund for 2 of the nights.

Nothing

Stayed in October 2024

Not clean and not enough pillows and no comforter needs better up keep

Not much

Stayed in July 2024

The bed was hard they staff put me in a handicap room water was cold

Nothing

Stayed in February 2024

Rude management. I got locked in my room. Took the on site manager 45 minutes to come to my aid. Then got told nobody was in the room when I was literally locked inside, took them another 10 minutes to come then was another 20 minutes before they got the door open . They changed my room , which it wasn’t completed, the bed wasn’t made . Blankets on couch. . When I went to desk at checkout to see about getting compensation. She clearly and rudely told me it was my fault the door got stuck cause u turn the deadbolt too hard. And no they won’t give me a comp night or any refund cause I chose to go to another room. Which it was 5 am , I have no car. What other options did I have . She refused to give me the owner name and contact information said I could find it myself. The place is great other than the fire hazard that kept me locked in my room an hour and half . And the rude manager who clearly don’t care about the guest or making the situation right by any means .

Location . Size and setting in the room

Stayed in November 2023

Non-smoking room was a former smoking room with cigarettes burns on the bathroom and kitchen counters, and carved out marks where the hotel attempted to hide the fact, the entire building reeked of marijuana, shower broken, only lukewarm water, a/c unit was not functioning properly, dated hotel and with dated furniture, filthy carpeting, discrepancies in the advertised appearance vs the actual of the hotel

The room had a kitchenette

Stayed in July 2023

Location was great

Stayed in February 2023

Had 3 rms.:1#TV didn't work, no remote, couldn't watch from laying down; 1#Key de-magnitized EVERY time used, no Rwcird of pmt. made to Booking.com/guests checkin delayed 1+hr; was told "you call B.Com and TELL THEM TO PAY US", asked for coffee maker/ wouldn't bring"it's late, I have SOMEONE bring one in a.m." + no microwave-able cups, plates: had to go back to get these post-checkin/night/after checkin delay and request for same at checkin-they forgot and would'nt attempt "goodwill" accommodation, trashbag full of food garbage nextdoor in hall throughout stay, no scoop for ice, ice machine behind dryers/open/in laundry rm., drape wouldn't stay closed, no soap for kitchen, NO POTABLE WATER and soft drink machine "BEEN out-of-order", no working restroom at checkin location//waited 1+hr to access room to use restroom. By check-out, no "$00.00 bal. receipt" pending "getting our money from Booking.com"; seven days later-STILL NO RECEIPT /no outreach from hotel re receipt for 3-Rm/2-night stay which was paid for in JULY, '22!!!! Only 1 elevator//at extream farthest end if bldg. though closest to elevator was requested IN JULY, and our arrival was confirmed by phone call 7 hours before arrival. Rooms were near but not together--had to walj past 30qt. trashbag of food debris to get to each other's rms. Rm. phones were not "on" though I was required to deposit $300 (for 3 rms.) "phone calls and incidentals" at checkin to be returned "at check-out"---no findings of cause to keep my dep. but it's not refunded 7-days after check-out. Mgr. said she "had'nt heard from B.com" as of my inquiry on 10/25 but " would get wuth them right now"----I've had NO contact from Ext'd Stay, charge remains on my credit card (I filed a dispute at my credit card on 7th day post-departure.

Stayed in October 2022

Roaches

Roaches

Stayed in June 2025

The room had a lot of roaches

Nothing

Stayed in December 2024

Dirty real dirty

Hotel dirty roaches not worth The money

Stayed in December 2024

There was a horrible smell, the bed was broken, and there were fruit flies everywhere

Nothing

Stayed in September 2024

The room was nasty the microwave had maggots there was a dirty towel on the bathroom floor and I got ate up by bed bugs

Nothing at all

Stayed in August 2024

everything

Nothing

Stayed in August 2024

Bed was a little wobbly and the couch bed was a straight no period but overall it was decent and clean and the staff was friendly

Stayed in July 2024

Old furniture & the cabinets were tearing apart in the kitchen

Location

Stayed in July 2024

the shower was not accessible for my wheelchair bound companion. You really need walk in showers with no tub

cool and quiet

Stayed in June 2024

Poorly maintained, crowded and unsafe looking parking, marijuana smoke in lobby. I left and didn’t stay

Poorly maintained, crowded and unsafe looking parking, marijuana smoke in lobby. I left and didn’t stay.

Stayed in February 2024

When you walk in Lobby you could smell smoke and weed all over Lobby. People sitting around smoking and drinking just having a party.

Room was nice, but I requested a non smoking room and it smelled just like smoke

Stayed in October 2023

But being too affordable, you get what you pay for. I know this was an extended stay, but there was a used bar of soap in the shower. There was no new soap, shampoo, or ice container. There was only 2 thin pillows for 2 adults.

The price of hotel room was very affordable

Stayed in October 2023

A rat ran across the room floor and the employee only offered to set a trap and not a refund. The room smelled funny. The wash clothes had stains. There was some black mold and roaches in the room.

Nothing

Stayed in October 2023

The area it’s in

The rooms were nice

Stayed in October 2023

Animals

I love the fact it's walking distance to stores and food restaurants.

Stayed in August 2023