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Reviews of Extended Stay America Suites - Seattle - Bothell - West 2 stars

923 228th Street SE, Bothell, WA 98021, United States

#9 of 11 hotels in Bothell

Guests' Choice

Review score

Based on 139 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 10 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was with breakfast, but the breakfast was poor (one type of granola bar, 2 muffins to choose from and tea/coffee)

    Comfortable beds, kind staff.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Clean, freeway access, next to Seattle
    • Leisure trip
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Easy location right off the freeway. We stayed here after attending a concert in Seattle and this hotel was 3x cheaper than the hotels located in the city. A great hotel to stay in when you need to be near Seattle, but don’t want to be in the city.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Cheap, underwhelming.
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All dishes including cups were only available if checked out. Dirty underwear were found in the pocket of the bed!!

    To say breakfast is included is a joke. They provided a coffee bar and a handful of tiny muffins.

    Stayed in July 2025

  • Reviewed: 14 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They're in the middle of a full on renovation, so it's not fair to rate this place because of that. In the future it would be good to see how it turns out. The rate hopefully reflected this.

    Quiet during the night hours.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    8.0
    Great Stay. Very Comfortable. Mainly due to amazing staff!!
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Would have liked more areas outdoors to sit. A covered smoking area for guest would be nice since there is nowhere for them

    The staff was amazing. Great laundry facility and comfortable location close to food and shopping

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    The TV don’t have a CC because I am deaf. Thanks
    • Leisure trip
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I like

    Stayed in April 2025

  • Reviewed: 21 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The carpet in my room had multiple holes. About half the plugs worked. The shower did not have much force. The lightbulb next to the bed was burned out.

    The employees were amazing! Vincent helped me out the first day.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Property is conveniently located near I-5; in good shape for an older property; and priced well
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Breakfast is minimal (granola bars and muffins). But hotel is conveniently located near great breakfast options.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    7.0
    It was fine for a bed to sleep in while visiting family in the area.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    There was no hair dryer in the room. There was one small bar of soap for the shower. There were no shampoo samples.

    The breakfast was granola bars placed in a basket in the entrance way.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    Good property in a good location with helpful staff.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    For the money we paid what was provided for breakfast was very disappointing. The ask is not anything over the top but there should be better and more healthy options for the cost of the room.

    Clean comfortable and really important, a quiet room. Good staff that were responsive to anything we needed. Overall a good location and good stay.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Good place to stay, lots of convenient stores and access to highways
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Other than check in staff members were difficult to locate. Drains in bathroom were very slow need some attention.

    Good location, good laundry facility, Housekeeping personnel were most cheerful staff in the building. Room was super clean. Katie was lovely upon arrival.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    7.0
    Adequate
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Seemed to have voucher residents. Ambulance came 2 days in a row.

    Location

    Stayed in July 2024

  • Reviewed: 26 June 2024

    7.0
    It was okay. I wasn't able to work remotely due to low and possibly unsecure internet.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    There were some maintenance issues with the room. Not enough to call and complain about but a little annoying for $300 a day. Such as a window that would not stay open, A recliner that wouldn't close and latch unless you got out of the chair and then pushed the foot rest hard with your hands. A refrigerator light that didn't turn on, fridge temp not quite cold enough. Okay for short stay with milk and butter but may not be safe for other food storage, and bathroom door that was hard to close and latch. It seemed a bit shabby for the price. I did notify management when I checked out.

    I liked being able to get the toaster and coffee pot, having a kitchen was nice. Staff was friendly and responsive when I needed them.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Pricey for what is included.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I honestly didn’t feel like I got my moneys worth. I fell like it could have been a cheaper price. The “Complimentary Breakfast” wasn’t as it appeared to be on Booking.com. Granted the Front Desk Clerk clarified what truly was but I came from a different state and didn’t have a choice to go anywhere else. The room smelled funny but it was okay once the A/C unit circulated air.

    Quiet. Nice Front Desk Clerks.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated room I got upgraded too didn't feel like a upgrade.

    Comfortable.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Would recommend to anybody who is looking for a good and clean place to stay on a budget.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Older property and prices are a little high.

    Great location, lots of places within walking distance. Rooms are specious and clean.

    Stayed in April 2024

  • Reviewed: 25 February 2024

    7.0
    Location and price were great, but we probably won’t stay here again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Refrigerator door was filthy and there were dried rose petals around the desk as if it hadn’t been vacuumed. The “breakfast” was a packet of instant oatmeal in a styrofoam cup, plastic wrapped stale muffins, and a granola bar. There was nothing else despite the advertisement stating “breakfast included.”

    Location

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good location and price is reasonable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The location is convenient for certain. That area has gotten so busy that the location helps save time on commute to business meeting. Over the hotel is fine. Exactly what one would expect from extended stay chain.

    Stayed in January 2024

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Brake fast

    Comfort

    Stayed in November 2023

  • Reviewed: 11 August 2023

    8.0
    Hotel great. Booking.com no so much
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Booking.com is worthless. Booked 3 nights and was told, after check in, that we could not change our length of stay as we didn’t book directly. Stayed one day snd thankfully the hotel credited us for 1 if the three. Calling Booking.com was a waste of time. Will never use this service again.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower drain was clogged. TV remote did not work.

    Comfortable bed

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Pleasant, clean and comfortable.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Close to places to eat and PCC for food, clean kitchen area, and decent size room to spread out in. Windows opened and there was air conditioning for a choice! This was really only a place as a base, not a destination.

    Stayed in July 2023

  • Reviewed: 18 March 2023

    7.0
    Great I will be back.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More choices for breakfast. I could have been aware of my stove not working. Maybe a bigger TV. Overall it was nice location and amenities.

    Staff was very friendly. The amenities were there just had to ask.

    Stayed in March 2023

  • Reviewed: 27 October 2022

    8.0
    Decent
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms need to be repainted and updated. Looks very old. Carpet looks very old. Bed is hard. Breakfast was very small

    Like the price and location

    Stayed in October 2022

Showing 1 – 25

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