The bed was a little stiff

Location, clean, polite staff

Stayed in August 2025

Older Hilton, clean and comfortable room.

Stayed in March 2025

I don’t feel that it was worth what I paid for the kind suite. Shower needs an upgrade and the kitchen was not clean.

I slept comfortably.

Stayed in February 2025

The house keepers were not so fluent in English and seemed as if they did not want to be bothered.

Location was wonderful. Breakfast was also helpful.

Stayed in December 2024

There was no housekeeping that came by to freshen and restock room with linen

Property was good location near everything we wanted to do

Stayed in January 2025

Randy, had HORRIBLE customer service. He gave me an attitude over the phone and then when I was in person didn’t remember doing it. One minute there’s no problem giving you early check in and then they deny you. I checked in on the app on my phone and picked a room, when I looked on my phone it said I had to check in at the desk… I did NOT get the room I picked. I was told they gave it to someone else. I asked why, they said that’s what happens. I asked then why do you get to pick a room on your app, Randy said “I don’t know” again with an attitude. I will say that there is a lovely lady that works the desk during the day and she is always smiling and has a great attitude. Also the fan in my room looked like it was going to fall.

It was in a pretty good location. Breakfast was pretty good. I wish you could have gotten it a little earlier though.

Stayed in October 2024

older hotel but clean

easy location.

Stayed in September 2024

Room was outdated and very used. Best way I can describe it is the room was used hard and put away wet. Shower didn’t feel clean and something in it was broken and practically hanging off the wall, door to enter toilet/shower room was designed very poorly. Could hear the highway all night, very poor sound proofing. Just overall rooms definitely need a renovation.

Good size room

Stayed in August 2024

Rooms are really in need of renovation ( new carpet is a must in the bedrooms and hallways), the elevators are very small and slow.

My room was very clean and spacious. Loved the huge shower! The bed was comfortable, the location is great ( various restaurants nearby, Dave and Buster is within walking distance, Hardrock casino is only 10 minute drive away), friendly and helpful staff.

Stayed in January 2024

The Housekeeping was a joke. We stayed 3 nights and had to ask for towels. They never made the bed nor replaced the bar soap or tissues

The location was great for where we were going

Stayed in December 2023

Check-in was absolutely awful,’the worst experience we have ever had. We got in around 12:30am, immediately I walked into the hotel to check-in. When I walked in no one was at the desk and there were signs saying they had temporarily stepped away. I stood by the desk for approximately 1-2 minutes. Then decided to utilize my time better and unload my car while I waited for the person to come back. So I grabbed a cart and went out. This took some time to get all our stuff on the cart and grab other items and unload the kids. I then went back into the lobby with all our stuff and my kids while my husband went to park. Still no one at the desk, I stood back with my kids by the chairs in the middle of the lobby. A few minutes later someone pops behind the desk in a rushed fashion, looks at me then down and runs off again. I assumed he was in the middle of some important task and would return. Then my husband came in after parking the car. My husband asked me if anyone had come out and I had to be loud for him to hear me respond of what had happened. At some point a grub hun driver walked in also needing assistance from the front desk. I finally decided to try and do contactless check in via the app. I however couldn’t get it to find our reservation, so I had to call the 1-800 number. While I was doing this my husband was trying to cal the front desk of the hotel and the phone was left to ring with no answer. By the time I was getting off the phone with the 1-800 number the guy had come back out. He assisted the grub hub driver and then my husband started talking to him. The guy behind the desk told my husband because we weren’t standing at the desk and instead back by the chairs he assumed we didn’t need anything. The hotel itself needs a little updating. It would also be nice if the room had a broom and dustpan. Traveling with kids they got food crumbs all over the floor and I would have liked to have been able to clean it up.

The location was perfect for us, it was kind of tucked away where you weren’t on a main road. However it is close enough to Hwy 60 and I-75 that you can easily get wherever. The majority of the staff was helpful and kind. I did like that the room had a little table with 2 chairs to eat at. Also the full fridge, microwave and dishes came in super handy.

Stayed in September 2023

Great location, spacious room, nice staff,

Stayed in July 2023

Nothing. It was fine.

I was nice, nothing fancy.

Stayed in March 2023

big room. friendly staff

Stayed in April 2023

The fire alarm went off during my stay twice. On the first time, I panicked and squeeze my ring finger on the latch, tearing my skin and causing major bleeding, bruising and swelling. The front desk did not have a first aid kit, so I saw some band aids in the store and got those.

The room was excellent and breakfast was good

Stayed in July 2025

Love this place. All the comforts of home and an amazing staff. Thanks guys

Stayed in June 2025

Smell so bad

Stayed in March 2025

My bathroom wasn’t very clean.

Great location.

Stayed in February 2025

Good

Stayed in December 2024

My 81 year old, mom's home was hit by a hurricane and was completely flooded. We booked the room and received a confirmation number. After trying to salvage some of her belongings, we arrived at the hotel, looking forward to a clean room and a small bit of peace. Upon entering the hotel, we were told they had overbooked 30 rooms and were told "good luck finding something, all of the hotels are overbooked." We had to go to 5 other hotels before we found availability. Next, time don't take my money and give a confirmation number, if you don't have a room. ...

Stayed in October 2024

You could tell the property has been there awhile. Age has taken a toll.

Location was good

Stayed in October 2024

No premium channels for price paid. Sofa was very uncomfortable to watch tv

Accommodations

Stayed in September 2024

Nothing

Front desk clerk was excellent. Room perfect.

Stayed in September 2024

I could not adjust the room temperature, I like the room chilled to sleep. Not comfortable.

Nice room and clean.

Stayed in July 2024